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Customize Balloon

Last Updated: Jun 02, 2017 09:47AM PDT

Customize Balloon

In the Customize Balloon tab, change the Walk-Thru step balloon theme. Customize the theme color, font, animation, and shape. In the preview box, view how the balloon will appear with the selected settings.

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The Short Version

Before publishing your Walk-Thrus, consider the style, behavior, and appearance of your step balloon. Use the Customize Balloon feature to universally apply design to all balloons rather than using the default, out-of-the-box design.


How It Works

Use the Customize Balloon tab to change the default appearance, style, and behavior of the balloons. Before loading on your site, WalkMe will check all customization options and display accordingly. 
Animations let you add visibility to your balloon by adding an animation sequence to either the first step in the Walk-Thru or all the steps in it. For example, set a balloon to vibrate when the user makes a mistake.
  • Bounce
  • Fade-in
  • Slide Poke
  • Vibration
  • Only first balloon

 Font & Shape
Modify the balloon border width, balloon radius, next/done button radius, and balloon font.You can also select how to display format for the step information on the bottom of the balloon (i.e. "Step 1 of 8" or "Step 1/8" or off).

Click Advanced Colors to change all aspects of the balloon's theme. text, footer, next button, and close button.

Add contrast to the balloon to make it stand out.
Set a default color for highlighters to match company branding and be set as the default color in all Walk-Thrus.

Try it Out

Customize balloons with animation to hold your user's attention. Change the colors and style of balloons. Check WalkMe Analytics and gather engagement numbers with Walk-Thrus before this change and check again after a month of the new changes. Has there been any change in user engagement with Walk-Thrus following the changes?

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