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Desktop Troubleshooting (2)

  • Last Update May 28, 2019

    Connectivity Issues with Desktop

    Issue If the Desktop Client can’t connect to the Walkme server, the widget will not be able to display content. Possible Solutions Whitelist walkme¬†servers Fix local connectivity issues Fix wrong user ID in the...
  • Last Update June 2, 2019

    Cannot Capture in SAP

    Issue If scripting is disabled on your SAP client or server, you will not be able to capture and play Walkme content. Solution To see if this is indeed the issue, hover the bottom...
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