User Engagement (8)

  • Last Update December 21, 2020

    AutoPlay: Getting Started Guide

    Brief Overview AutoPlay is one of a number of methods used to increase user engagement. AutoPlay can be used to provide guidance with a Smart Walk-Thru, play a relevant message with a ShoutOut, or...
  • Last Update March 31, 2019

    Engagement Methods

    How would you like users to access your Smart Walk-Thrus? WalkMe offers a wide variety of methods for you to deliver training, support, and promotion to your users. This article will help you learn...
  • Last Update December 21, 2020

    Segmentation

    Brief Overview Segmentation allows you to decide when to display your WalkMe content to your users using different “use cases” and to push items to specific users or to remove items from a user’s...
  • Last Update January 18, 2021

    Rule Engine

    Brief Overview The Rule Engine is the feature in WalkMe where you can write rules specifying when WalkMe takes certain actions. The Rule Engine can be used on various WalkMe Apps, allowing you to...
  • Last Update November 8, 2020

    Variables

    A Variable contains useful information about a user that is stored on a web page such as role, access level, department, email or user ID. WalkMe can use this information to help target specific users...
  • Last Update March 31, 2019

    Search Ranking

    Add a description and keywords to your Walk-Thru in the Search Ranking tab in the Walk-Thru Settings Menu. By using Search Ranking you can ensure that users will have be able to find the...
  • Last Update November 8, 2020

    Accessibility Settings

    Brief Overview Ensure that all WalkMe content you produce is accessible to your users even if they have special needs or different abilities. Web accessibility is the inclusive practice of removing barriers that prevent...
  • Last Update September 4, 2020

    Permalinks

    Permalinks are direct links to your website that automatically start a Walk-Thru or ShoutOut when clicked. These links can be embedded within training resources, emails, or social media posts in order to immediately give...
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