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Can’t See My Users’ Survey Responses

Last Updated July 8, 2021

Issue

When I'm in Insights and go to “Surveys,” I can't see the free-text responses for my Surveys. How can I obtain this data?

Solution

In order to access the free-text responses, you will need a Custom Report that can be accessed through Insights. Please reach out to your CSM/DAC to make this available to you.

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