Connectivity Issues with Desktop

Updated on May 28, 2019 Download PDFDownload as PDF
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Issue

If the Desktop Client can’t connect to the Walkme server, the widget will not be able to display content.


Possible Solutions

Testing with the Connectivity tool

You can identify the exact issue using the connectivity tool

See the example below for test results and errors below.

 

If connectivity is OK and problems still occur, please contact WalkMe Support.

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