How to Change WalkMe Data Center in Workstation

Last Updated February 14, 2023

Brief Overview

This article explains how to change the WalkMe data centers from the default US server to the EU server.

Workstation operates in two WalkMe data centers: United States (US) which is the default, or Europe (EU) which requires a manual configuration applicable for local usage and mass deployment.

Change Workstation Data Center

  1. Open Workstation settings file (ws_settinng.json) that is located on your machine.
  2. Change the “env” parameter to “eu-prod“.
  3. Change the “headlessGUID” to EU-based system guid.
  4. Save the file.
  5. Restart Workstation.

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