Welcome to the WalkMe Help Center
Basic information before you begin
Deploy WalkMe, segment users, and manage implementation options
Best practices and technical information for building WalkMe solutions
Site specific information about installing, building, and deploying WalkMe on your site
Change the appearance of WalkMe on your site
Collect, interpret, and leverage valuable data about your users and site
Account settings and features to simplify collaboration
Best practices to operationalize and scale your digital adoption strategy
Working with your WalkMe team to build and manage your WalkMe project
QA testing, publishing, and maintenance for your WalkMe solution
Everything you need to know about Workstation, how to deploy, build, and some great use cases.
Learn everything you need to know about our solution for Mobile Apps
Find and troubleshoot common issues
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WalkMe Security documentation, reports, and certification for customers
WalkMe Product highlights and Release Notes
Watch step-by-step tutorials and product videos
Engage with peers, ask questions, share ideas
Find instructions to download and install the WalkMe Editor and Editor Extension.
Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.
Learn about the WalkMe Snippet Deployment Method.
Learn which domains are required to access the WalkMe Editor and Insights, and to view and play WalkMe content.
Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle, or a Set of Va...
We're currently working on migrating eligible extensions to Manifest V3. Read the article to learn the details.
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Seismic is a software platform designed to help organizations manage and distribute marketing and sales content.
The Bots list page in the console serves as a central hub for viewing, editing, and creating new bots. You can easily access all of your published, draft, and unpublished...
A comprehensive guide to building a WalkMe ActionBot, a chat interface that improves user engagement and simplifies the customer service experience on your web applicatio...
Brief Overview WalkMe supports the following types of BBcode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...
General Guidelines Regex should be as specific as possible, but also general enough to work on different pages. To achieve this balance, use customer-specific prefixes. ...
Optimize your system in real time to continue building on cross domain iFrames.
The article explains how to access the DevTools feature via the Editor.
