WalkMe Desktop – V5.2 Release – January 2020

• Mac support is now available for desktop Workstation customers!

• • The solution supports:
    • Shuttles
    • Walk-Thru PopUp steps
    • ShoutOuts

• New Widget (Windows)

• Visual Editor 
  • Fully customize your ShoutOuts and Walk-Thrus using a Visual Editor:

• Incoming Integration Support 
  • • Receive data in your Walkme Desktop account from the integration center.
    • Allows CSV data Integration.

• Condition builder for Hide / Show widget
  • Segment the widget to show for targeted users groups and apps

• • Allow show / hide the widget accordance to a condition
• Segmentation labels
  • Allow segmentation rules on labels

• • Use case example: present different menu items for users from different departments.
• App running condition
  • Allows to Segment the content according to a running app/process

• Use case example
  • Create splits in Walk-Thrus according to whether an app is running or not
  • Present certain menu items only if the target app is running
• Date / Time condition
  • Use case: display ShoutOut at a certain time

• Goals
  • Ability to define goals
  • Use case: measure results
    • Notes: Element Clicked is not available yet.

New for Deep Integration (Java Applications, SAP)

• • Support multi SAP instances
  • SAP Enter trigger
    
  • Custom trigger
    
  • Adjust balloon positioning

Other Updates

Accessibility support

• Supporting screen reader
  • Mac: VoiceOver
  • Windows: NVDA, JAWS
• Supporting keyboard navigation