Workstation Release Notes – 15 November 2022

Last Updated November 28, 2022

Brief Overview

This article describes the new Workstation capabilities and bug fixes included within the version released on November 15th, 2022.

Communication Center Analytics

  • Customers can now toggle between legacy version and electron version analytics
  • Electron-based analytics will be shown automatically if most of the customer’s end-users have transitioned to Electron

Learn more

Keyboard Shortcuts

  • We allow to control the entire WS desktop app using only the keyboard. That is part of the WCAG 2.1 AA Accessibility standards
  • Clicking the Tab key allows to navigate through interactive elements on Workstation – the search, widgets, items
  • A visual indicator is displayed, highlighting the element that currently has the keyboard focus. The focus indicator is a border or highlight (called an outline) around the focused element

Learn more

Salt Stability Task

Salt is an encryption on the access token we use to connect with API’s (on a user level).

If we detect a connectivity issue related to Salt, we automatically do the following –

  1. Disconnect the app that has the salt issue
  2. Display a toaster notification on the UI

Help Page

  • The place we teach the user about Workstation, collect feedback, and display the features of our app


  • App Running/Not Running rule evaluation is no longer case sensitive

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