Welcome to the
WalkMe Help Center

Learn how to download and install the WalkMe Editor and Editor Extension.

Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.

Learn about the WalkMe Snippet Deployment Method.

See all of the WalkMe technical product updates in 2025.

A maturity model will provide a plan and framework for achieving excellence in your Digital Adoption Program. 

New WalkMe Mobile is a complete rebuild of our mobile product designed for enterprise scale, stability, and growth.

Learn how to use the Security & Audit tab in the Admin Center to manage authentication settings, IDP integrations, and activity logs for your WalkMe environment.

By default, WalkMe's AI features run on WalkMe-managed large language models (LLMs). If your organization has specific data residency, compliance, or model requirements, ...

Learn how to create and manage a course — a structured learning experience made up of multiple lessons and optional quizzes.

Learn how to use AI to generate a course outline and content automatically. AI creation helps you get started faster by creating a structured draft that you can refine.