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Welcome to the WalkMe Help Center
Basic information before you begin
Deploy WalkMe, segment users, and manage implementation options
Best practices and technical information for building WalkMe solutions
Unlock AI’s full potential for your business
Account settings and features to simplify collaboration
Change the appearance of your WalkMe content
Collect, interpret, and leverage valuable data about your users and site
Best practices to operationalize and scale your digital adoption strategy
WalkMe Security documentation, reports, and certification for customers
Engage with peers, ask questions, share ideas
Insights Funnels help you understand your end-users' paths to successfully completing your WalkMe Goals.
Find instructions to download and install the WalkMe Editor and Editor Extension.
Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.
Learn about the WalkMe Snippet Deployment Method.
Learn which domains are required to access the WalkMe Editor and Insights, and to view and play WalkMe content.
Brief Overview The profile page in the console serves as a central hub for managing personal and professional information and preferences. This feature enhances user eng...
Brief Overview The survey app in the console is a feature designed to enhance WalkMe's existing survey functionality and provide an advanced AI-driven survey creation,...
The gallery screens, available for launchers and SmartTips, allow you to manage and customize your content templates.
Widget is an element of a ShoutOut created in the Visual Designer that can be added into the frame.
Enhance your user interactions with WalkMe's AI Rules, seamlessly integrated into the Condition Builder.
Learn troubleshooting tips for the "find element" related behavior.
Use these tips to troubleshoot condition rules related issues.
Brief Overview WalkMe supports the following types of BBCode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...