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Welcome to the WalkMe Help Center
Basic information before you begin
Deploy WalkMe, segment users, and manage implementation options
Best practices and technical information for building WalkMe solutions
Site specific information about installing, building, and deploying WalkMe on your site
Change the appearance of WalkMe on your site
Collect, interpret, and leverage valuable data about your users and site
Account settings and features to simplify collaboration
Best practices to operationalize and scale your digital adoption strategy
Working with your WalkMe team to build and manage your WalkMe project
QA testing, publishing, and maintenance for your WalkMe solution
Everything you need to know about Workstation, how to deploy, build, and some great use cases.
Learn everything you need to know about our solution for Mobile Apps
Find and troubleshoot common issues
WalkMe Security documentation, reports, and certification for customers
WalkMe Product highlights and Release Notes
Watch step-by-step tutorials and product videos
Engage with peers, ask questions, share ideas
Find instructions to download and install the WalkMe Editor and Editor Extension.
Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.
Learn about the WalkMe Snippet Deployment Method.
Learn which domains are required to access the WalkMe Editor and Insights, and to view and play WalkMe content.
Segmentation allows you to decide when to display your WalkMe content to your users using different “use cases” and to push items to specific users or to remove items fro...
Transition to a more distributed, efficient content creation model while maintaining quality and alignment with business objectives.
Guidance on highlighting achievements and expanding your program, including a how-to guide for holding an internal roadshow.
Increasing number of WalkMe requests? Difficulty tracking or prioritizing? Implement a structured backlog management system.
Enhance your approach with elevated solution strategies, A|B testing, and AI-powered recommendations.
Optimize your team structure to successfully scale your program.
Learn troubleshooting tips for the "find element" related behavior.
Use these tips to troubleshoot condition rules related issues.
Brief Overview WalkMe supports the following types of BBCode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...
General Guidelines Regex should be as specific as possible, but also general enough to work on different pages. To achieve this balance, use customer-specific prefixes. ...
