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Welcome to the WalkMe Help Center
Basic information before you begin
Deploy WalkMe, segment users, and manage implementation options
Best practices and technical information for building WalkMe solutions
Unlock AI’s full potential for your business
Account settings and features to simplify collaboration
Change the appearance of your WalkMe content
Collect, interpret, and leverage valuable data about your users and site
Best practices to operationalize and scale your digital adoption strategy
WalkMe Security documentation, reports, and certification for customers
Engage with peers, ask questions, share ideas
Insights Funnels help you understand your end-users' paths to successfully completing your WalkMe Goals.
Find instructions to download and install the WalkMe Editor and Editor Extension.
Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.
Learn about the WalkMe Snippet Deployment Method.
Learn which domains are required to access the WalkMe Editor and Insights, and to view and play WalkMe content.
Brief Overview When analyzing your apps data in the Insights Apps pages, you can drill down deeper into certain categories, including Smart Walk-Thrus, Walk-Thrus, Shout...
The Shadow AI workflow allows easier access to Shadow AI builds, without an editor account. It includes tasks (ShoutOut & restrictions use cases) that business users can ...
Learn how to use shared solutions in the console Solutions Gallery to access and download user-generated solutions.
My Solutions in the console provides users with a private catalog to manage and create their own solution templates within the WalkMe console.
Learn how to seamlessly view and add WalkMe items to new or existing Stories from the Content Manager.
Learn troubleshooting tips for the "find element" related behavior.
Use these tips to troubleshoot condition rules related issues.
Brief Overview WalkMe supports the following types of BBCode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...
General Guidelines Regex should be as specific as possible, but also general enough to work on different pages. To achieve this balance, use customer-specific prefixes. ...
