Technical Release Notes – 2021
Updated on January 5, 2021
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ActionBot Workstation Data Collection
- February 25
- Fixed
- Workstation
- GA
An issue was fixed regarding data collection for ActionBot on Workstation. Tracking ActionBot events on Workstation is now supported.
Solutions Gallery - My Solutions
- February 24
- Update
- Web
- GA
2 new tabs have been added to the Solutions Gallery:
- “My Solutions”, where users can find the templates they have created.
- “Distributors”, where users can find any templates that have been shared with them.
You can create and edit solutions from the ‘My Solutions’ tab.
Element Library Update
- February 18
- Update
- Web
- GA
The WalkMe Element Libraries for Workday and Dynamics CRM are now up to date with Workday’s 2021 R1 and Dynamic’s 2021 Release Wave 1.
Insights Enterprise Level Reports Update
- February 18
- Update
- Insights
Insights Enterprise Level Reports are now GA.
Sessions Duration Breakdown Report
- February 16
- Update
- Insights
- GA
The Sessions Duration Breakdown report in the Insights Overview page is now available for all Tracking Levels.
Menu & Search Dashboard
- February 16
- Fixed
- Insights
- GA
The Menu & Search Dashboard no longer shows the Segmentation Tags filter.
Editor Multi-Delete
- February 14
- New
- Editor
- GA
Deleting multiple WalkMe items at once is now supported in the Editor.
Auto-Step Ripple Effect
- February 14
- Update
- Editor
- GA
A ripple effect will now show by default when an Auto-Step has been clicked.
Grid View Suggested Filter
- February 14
- New
- Editor
- GA
An “Auto Play + SWT” Suggested filter has been added to the Grid View filters.
Insights Page View Collection
- February 14
- Update
- Insights
- GA
Improvements have been made to make Insights Page View collection more accurate for Single Page Applications.
Editor Filter Popup
- February 14
- Update
- Editor
- GA
Clicking on the Filter icon in the Editor now opens a popup where you can filter by status and segment type, and search for specific segments.
Insights Apps Overview Users List
- February 11
- New
- Insights
- GA
A full list of users for “Users WalkMe was available to” or “Users who interacted with WalkMe” is now available on the Apps Overview dashboard.
Assets Library Validation
- February 11
- Update
- Editor
- GA
New validation implemented on the Editor Assets Library will now check if uploaded files already exist in the library. If the name exists, you will be prompted to keep both copies, cancel or replace.
Publish Updates
- February 11
- Update
- Editor
- GA
Parallel-Publishing & asynchronous Publish process with 60% reduced Publish time, a progress bar showing the publish steps, and an error message if a step fails to aid support are now GA.
Insights Apps Overview ActionBot Update
- February 09
- Update
- Insights
- GA
The Apps Overview dashboard now presents ActionBot interaction.
Workstation Web Menu Update
- February 09
- Update
- Web
A link to “Open a ticket” was added to the Workstation Web Menu.
ActionBot Maintenance
- February 09
- Fixed
- Web
Please be aware that scheduled ActionBot maintenance will take place on February 19th, between 9 pm – 10 pm Pacific Standard Time.The maintenance includes a database version upgrade, which requires the ActionBot database to be restarted within the scheduled time. This maintenance will result in the ActionBot application to be down for 1 hour. The Editor and Player will not experience downtime during the scheduled maintenance.
ActionBot Reorder Suggestions/Keywords
- February 07
- Update
- Editor
- GA
ActionBot builders can now control the order in which Suggestions and Keywords appear in the Bot and specific Conversations with the ‘Reorder Suggestions/Keywords’ drag and drop modal.Reordering WalkMe Menu items at the Bots level is not yet supported.
Insights Enterprise Common Reports List Update
- February 04
- Update
- Insights
- GA
The number of unique sessions per end-user was added to the All Systems – All Unique Users common report.
Insights Common Reports List Update
- February 04
- Update
- Insights
- GA
The number of unique sessions per end-user was added to the All Unique Users common report.
Improved Segmentation Management
- January 31
- New
- Editor
- GA
Creating a new Segment will now open the Rule Engine page so you can easily insert rules, a search box has been added to manage Segments, and icons will remain the same across the Editor.
Solution Accelerators Update
- January 31
- Update
- Web
- GA
Solution Accelerators are now open to all users.
Element Library Update
- January 31
- Update
- Web
- GA
The Element Library is now open to all users.
Solution Distribution Template Update
- January 31
- Update
- Web
- GA
Solution Distribution Templates are now open to all users.
Solution Accelerators Update
- January 28
- Update
- Web
- GA
SAP SuccessFactors are now available on the EU Data Center.
Element Library Update
- January 28
- Update
- Web
- GA
SAP SuccessFactors are now available on the EU Data Center.
Salesforce Package Permissions Sets
- January 28
- Update
- Web
- GA
- 2.81
Permission sets were added for enhanced security in the WalkMe for Salesforce package after install. This update gives you more control over which users can configure and have access to use the WalkMe segmentation feature and the WalkMe Call-To-Action banner. The following permission sets were added:
-
- WalkMe End User Permissions – This permission set should be granted to any user that needs to use WalkMe and users that are consuming WalkMe services within your organization. It will expose Salesforce data about the users, such as what the Salesforce Role and Profile of the users are, in order to use the WalkMe segmentation feature.
- WalkMe Admin Package Permissions – This permission should be granted to your Salesforce Admin or the person that configures and defines WalkMe for other users. It provides access to set the Call-To-Action banner definitions.
January Product Release
- January 25
- New
- Editor
- Web
- Insights
- Workstation
- GA
Several new updates have been added this quarter, including Insights Multisystem Account (MSA) Reports, New Dynamic Templates for the Visual Editor, expanded EU Data Center Support, and more.
Insights Funnel Export
- January 25
- Update
- Insights
- GA
Drill down into the numbers behind the funnels by clicking on the Funnel Export.
TeachMe Quiz Updates
- January 25
- New
- Web
- GA
You can now change the quiz settings to tell a user in real-time if a submitted answer was correct or not, show the correct answer, and even give an explanation on why it was correct.
Insights Common Report
- January 25
- New
- Insights
- GA
New common report: Engagement By Deployables and Language – to help explore WalkMe interaction in Multi-Language implementations.
Digital Experience Analytics (DXA) Update
- January 21
- Update
- Insights
- GA
Insights DXA manual mode now turns on Session Playback manual mode when enabled.
Rule Engine Dynamic Conditions
- January 18
- New
- Editor
- GA
You can now create a rule with Dynamic Conditions that will compare elements on the screen.
WalkMe Extension Edge Chromium Support
- January 17
- Update
- Player Extension
- Extensions
- GA
It is now possible to install the WalkMe Extension for Edge Chromium on Mac.
Session Playback Collection Setting Deprecation
- January 17
- Deprecated
- Insights
- GA
Support for controlling Session Playback collection by Device User Agent has been removed from the Environment Settings Session Playback Tab.
Desktop & Workstation V6.4
- January 14
- New
- Desktop
- Workstation
- GA
- 6.4
Some improvements have been made to Desktop and Workstation, including App In-Focus in the Menu, ‘Short Circuit’ Rule Evaluation, and more.
Workstation Search
- January 14
- Fixed
- Workstation
- GA
When clicking on a search result, the Workstation menu will now send an event that indicates that the search resulted in an action.
ActionBot Web Integration Support
- January 14
- Update
- Web
- GA
ActionBot Web Integration now supports: Workstation Editor System + Web Editor System, Desktop Editor System + Web Editor System, and Web Editor System + Web Editor System.
New Insights Common Report
- January 12
- Update
- Insights
- GA
A new “Users and Sessions by Country” Common Report was added to Insights.
Solution Accelerators & Element Library EU Support
- January 12
- Update
- Web
- GA
Salesforce Lightning Solution Accelerators and Element Library are now supported in the EU Data Center.
Rule Engine Updates
- January 05
- Update
- Editor
- GA
Improvements have been made to the flow of the Editor Rule Engine, including: ability to import start point rules for all logic steps, reset corrupted condition, open the element selector balloon when capturing an element for a rule, and an added magnifying glass when the text field is open.
Grid View Updates
- January 05
- Update
- Editor
- GA
An Auto Play column was added to the Editor Grid View.
Edge Legacy Deprecation
- January 05
- Deprecated
- Player Extension
- Extensions
- GA
Edge Legacy will no longer be supported in AIO or custom extension new deployments (Edge legacy will be officially deprecated by Microsoft in March 2021). Existing deployments will remain supported.
