Enter your email Address

WalkMe Support

SUPPORT
University
Playbooks
Release Notes
COMMUNITY
All systems operational
LOGIN

Welcome to WalkMe Support

Search For

Help Topics

Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

Click here to find out!
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
Snippet and Deployment What’s the Snippet? The Snippet is a piece of JavaScript code that allows WalkMe to be visible on your site. Each WalkMe Editor account...
Launchers Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle,...

Recently Added

Mobile: What Is The MY CAMPAIGNS Tab and How Is It Used? Brief Overview The MY CAMPAIGNS tab is your in-Console content creation and customization home-base. From here you can create new Campaigns and customize and...
Mobile: What Is The SETTINGS Tab and How Is It Used? Brief Overview The SETTINGS tab in the Mobile Console contains some of your most important WalkMe Mobile admin controls, including the following: A WalkMe...
Mobile: How To Integrate The iOS WalkMe Mobile SDK With Xamarin Steps For Integration Go to https://github.com/abbiio/iosdk and download the latest version of the WalkMe Mobile iOS static library libABBISDK.a file. If you require a specific version of the...
Mobile: How To Integrate The Android WalkMe Mobile SDK With Xamarin Steps For Integration Go to https://bintray.com/abbiio/maven/abbisdk. Select a specific version (we recommend selecting the latest version). Select “Files” and open the version folder. Download the abbisdk-{version}.aar file....
Mobile: Campaign Design Tips, Tricks, and Best Practices You may wonder how to optimize your Campaigns’ user interface and user experience. This article will teach you about optimal Element placement and style....

Not finding the help you need?

Contact Support

Knowledge Base
University
Playbooks
Release Notes
Privacy Policy

Toll Free (US Number)

1-855-4-WALKME (925563)

support@walkme.com

Contact Support

Australia 1-800-1423-75

France 0-800-906-440

Germany 0-800-1122-881

UK 0-800-0885-101

Digital Adoption Platform © 2018 WalkMe