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Welcome to the WalkMe Help Center
Basic information before you begin
Deploy WalkMe and manage implementation options
Best practices and technical information for building WalkMe solutions
Unlock AI’s full potential for your business
Account settings and features to simplify collaboration
Change the appearance of your WalkMe content
Collect, interpret, and leverage valuable data about your users and site
Best practices to operationalize and scale your digital adoption strategy
WalkMe Security documentation, reports, and certification for customers
Engage with peers, ask questions, share ideas
Insights Funnels help you understand your end-users' paths to successfully completing your WalkMe Goals.
Find instructions to download and install the WalkMe Editor and Editor Extension.
Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.
Learn about the WalkMe Snippet Deployment Method.
Get a brief understanding of the Apps that WalkMe is comprised of to help you accomplish your business objectives.
Guide to understanding the role of DAP professional for both hiring managers and candidates
The AI Chat tab in the console allows users to view and modify AI Chat configurations.
Brief Overview WalkMe(X) is WalkMe’s contextual AI assistance solution that brings intelligent, in-flow support to users across any web application. This guide gives you...
The WalkMe(X) Action Bar is an expanding widget that delivers proactive, in-the-flow assistance.
Brief Overview Users can seamlessly connect a Smart Walk-Thru to a conversation. This functionality enables users to initiate conversations directly from an existing Sma...
The gallery screens, available for launchers and SmartTips, allow you to manage and customize your content templates.
Learn troubleshooting tips for the "find element" related behavior.
Use these tips to troubleshoot condition rules related issues.
Brief Overview WalkMe supports the following types of BBCode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...
