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Help Topics

Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
WalkMe Customer Journey

Working with your WalkMe team to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Desktop

Learn everything you need to know about our Desktop offering
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps
WalkMe Status Page

Click here to find out!
Release Notes

WalkMe Product updates and Technical Release Notes

Popular Articles

Smart Walk-Thrus Brief Overview Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfu...
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account has a unique snippet code: Wher...
Launchers Brief Overview Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle...
Onboarding Brief Overview The Onboarding App lets you create a list of tasks for your user to complete. Tasks are Walk-Thrus or video or article Resources. Onboarding Tasks enables...
Goals Goals are used in WalkMe to quantify success and understand user behavior in Analytics. Using Goals, you can view not only how many times a Smart Walk-Thru, Resource, Shu...

Recently Added

Tracking End Users Data Brief Overview Insights' End User Object is the entity storing all the end user's attributes as well as some predefined calculated metrics based on the end user's sessio...
DAP Admin Center Brief Overview WalkMe’s new DAP Admin Center is your gateway to increased self-service and account transparency. A central dashboard for our WalkMe admins, you can now...
WalkMe Desktop – V5.2 Release – January 2020 What's New This Version? New for Workstation and all platforms Mac support is now available for desktop Workstation customers! The solution supports:...
About WalkMe Workstation Brief Overview Introducing a new experience for Windows & MAC with WalkMe Workstation: Improve the employee digital experience by driving digital ad...
Product Updates: January, 2020 How Will I Receive New Updates? New updates to the WalkMe Editor and WalkMe Extension became available on January 12th, 2020. Your current implementation will not be ...

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