How can we help you?

Insights Funnels help you understand your end-users' paths to successfully completing your WalkMe Goals.

Find instructions to download and install the WalkMe Editor and Editor Extension.

Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.

Learn about the WalkMe Snippet Deployment Method.

Get a brief understanding of the Apps that WalkMe is comprised of to help you accomplish your business objectives.

Brief Overview On-Demand AI features are launched by the user using an AI-powered conversational search experience, providing context, next steps, and the ability to ask...

The AI Chat tab in the console allows users to view and modify AI Chat configurations.

Brief Overview Always-On AI provides proactive support embedded directly in user workflows. These features surface based on user behavior, system context, and organizati...

The WalkMe(X) Action Bar is an expanding widget that delivers proactive, in-the-flow assistance.

Brief Overview Users can seamlessly connect a Smart Walk-Thru to a conversation. This functionality enables users to initiate conversations directly from an existing Sma...

The gallery screens, available for launchers and SmartTips, allow you to manage and customize your content templates.

Learn troubleshooting tips for the "find element" related behavior.

Use these tips to troubleshoot condition rules related issues.

Brief Overview WalkMe supports the following types of BBCode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...

Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...