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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

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WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account...
Launchers Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle,...

Recently Added

Mobile: What Is The Restart WalkMe API and How Is It Used? Brief Overview Supported from SDK version 1.13.0, the Restart WalkMe API lets app developers better tailor WalkMe to their needs and control the timing...
Live Chat Not Showing in WalkMe Player Menu Issue: If you encounter an issue where your Live Chat button is not appearing in your WalkMe Player Menu, it may be caused by...
Product Updates November ‘18 November 25th, 2018 release, WalkMe delivers updates to improve your experience. Product Updates give you brief, high-level descriptions of new and updated WalkMe features....
Insights: How To Start Visions Manually Brief Overview Once you have enabled Visions Session Playback tracking, Insights begins collecting every user interaction with your platform and converting them to replayable...
SaaS Model Brief Overview The SaaS model is the default/recommended method of hosting WalkMe. In the WalkMe SaaS Model, WalkMe software is held on Amazon Web...

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