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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

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WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account...
Launchers Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle,...

Recently Added

WalkMe Items Appearing Above or Below Site Elements? Change the Layer Order (Z-Index) Brief Overview Z-index specifies the stack order of an element compared to other existing elements on the same webpage. An element with a greater...
Mobile: How To Build Surveys Brief Overview Surveys are a new campaign type (available from WalkMe Mobile SDK version 1.14.0+) that let you enable your customers to share their...
Mobile: What Are Surveys and How Are They Used? Brief Overview Now you can build native survey campaigns without the need for any coding or 3rd-party integrations. Surveys in WalkMe Mobile are on-screen...
Mobile: How To Use the New WYSIWYG (Mobile SDK v1.13.1+ Only) Brief Overview You can create Walk-Thrus in your app’s Power Mode or begin building ShoutOuts, Launchers, and Surveys by clicking on NEW in the...
WalkMe Mobile: Product Update Notes January 2019 January 15th, 2019 release, WalkMe delivers updates to improve your experience. Product Updates give you brief, high-level descriptions of new and updated WalkMe features....

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