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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

Click here to find out!
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps
Release Notes

WalkMe Product updates and Technical Release Notes

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account...
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
Launchers Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle,...

Recently Added

Technical Release Notes February 17, 2019 Fixed Multi-Language bug fix (web platform) February 10, 2019 What’s New Editor loading time performance improvements (web platform) Publish dialog load...
What is the NEW Insights? (Spring 2019) Brief Overview The New Insights is our analytics platform, which has been rebuilt from the ground up with an all new infrastructure and a...
Mobile: App Setup and Sync Brief Overview This article walks you through the process of registering your app in the Mobile Console, integrating the WalkMe Mobile SDK into your...
What Is WalkMe Automation? Brief Overview Automation is now for everyone! WalkMe firmly believes automation is the wave of the future, and we are accordingly devoting abundant time...
How To Connect To a Conversation From a Smart Walk-Thru Brief Overview Smart Walk-Thrus are your key to WalkMe automation! Creating automation is even easier with the new Smart Walk-Thru Initiator: Conversations. Using this...

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