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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

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WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
Snippet and Deployment What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account...
Launchers Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle,...

Recently Added

How To Use Dynamic Text For Visual Display Brief Overview Personalized messages and calls-to-action increase click-through rates for your WalkMe items. Dynamic Text allows you to create personalized messages for your end-users...
How To Use Dynamic Text For Automation Brief Overview Not all users go through automated processes the same way. Some fields may need to be filled in with dynamic content, and,...
What is Regex? Brief Overview Regular expressions (AKA regex) allow you to manipulate Dynamic Text that appears in WalkMe content or that is part of automated processes....
Quality Assurance Testing Best Practices By App Type Brief Overview Quality Assurance (QA for short) is the testing phase of the WalkMe implementation. It is an opportunity to catch and resolve any...
Mobile: What Is WalkMe Mobile Offline Mode and How Is It Used? Brief Overview Starting from WalkMe Mobile SDK version 1.5.0, the WalkMe Mobile SDK supports displaying WalkMe content while the device has no internet connectivity....

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