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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

Click here to find out!
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps
Release Notes

WalkMe Product updates and Technical Release Notes

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account...
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
Launchers Brief Overview Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru,...

Recently Added

Why Do Some Steps Have a “Back” Button and Others Don’t? Issue I have noticed that some of my steps have a back button that allows the user to go back to the previous step...
Insights: How To Create a Funnel Steps For Creating a Funnel Sign into your Insights account at insights.walkme.com; Click the Funnels tab on Insights’ left sidebar; Click + NEW FUNNEL;...
Insights: What Are Funnels and How Are They Used? Brief Overview Insights Funnels help you understand your end-users’ paths to successfully completing your WalkMe Goals. A Funnel is a pre-defined group of events...
Insights: How To Filter by Editor Segments Steps For Filtering App Data By Editor Segments Navigate to one of the Apps Pages; Find the Segments button next to the filtering drop-downs;...
Edit From Preview Brief Overview When previewing a WalkMe item, if the builder spots something that needs to be changed or fixed, it can be very difficult...

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