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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Desktop

Learn everything you need to know about our Desktop offering
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps
WalkMe Status Page

Click here to find out!
Release Notes

WalkMe Product updates and Technical Release Notes

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! Click below to download the new Editor: *The...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully. ...
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account has a unique snippet code: Wher...
Launchers Brief Overview Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle...
Onboarding The Onboarding App lets you create a list of tasks for your user to complete. Tasks are Walk-Thrus or video or article Resources. Onboarding Tasks enables users to see th...

Recently Added

Mobile App Daily Summary Email Brief Overview By subscribing to the App daily summary email you can receive a custom report which includes informative data regarding your app's activities, such as da...
Mobile Reports Tab Brief Overview Custom reports allow you to follow your users' behavior from within the app. Giving you the ability to export to an excel format document with all the ne...
Creating Multiple Player Menus Question Is it possible to have more than one Player Menu? The use case is we’d like to have one primary Menu available for everyone, and then separate Menus for speci...
Connect To Step Option is Grayed Out Question Why is the “Connect to Step” option grayed out? How can I get my Smart Walk-Thru to branch to a different step in the flow? Answer The “Connect to Step�...
Mass Deployment FAQ Brief Overview After deployment, you may run into issues getting your WalkMe content to appear on your website. As a very quick test, try following these steps: O...

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