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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
WalkMe Customer Journey

Working with your WalkMe team to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Desktop

Learn everything you need to know about our Desktop offering
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps
WalkMe Status Page

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Release Notes

WalkMe Product updates and Technical Release Notes

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! Click below to download the new Editor: *The...
Smart Walk-Thrus Brief Overview Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfu...
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account has a unique snippet code: Wher...
Launchers Brief Overview Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle...
Onboarding Brief Overview The Onboarding App lets you create a list of tasks for your user to complete. Tasks are Walk-Thrus or video or article Resources. Onboarding Tasks enables...

Recently Added

Salesforce Incoming Integration Brief Overview The Salesforce Incoming Integration allows customers to set up a periodic import of data from any Salesforce object to WalkMe's End User Object. Once the ...
End User Update API Integration Brief Overview End-User Update API is an Integration that allows you to call a customer-facing API to update end users' attributes of a specific end-user. This can be us...
Editor – The WalkMe Builder Experience WalkMe Editor The WalkMe Editor is used for building, managing, and publishing Smart Walk-Thurs and the other WalkMe Apps. Once the Editor is installed on your computer...
Insights – The WalkMe Analytics Experience WalkMe Analytics - Insights WalkMe Insights is WalkMe’s all-in-one analytics platform, providing core analytics for all Walkme items and general user behavior in your ...
Player – The WalkMe End User Experience Implementation Models When deploying WalkMe you have the option to place the Player Snippet directly into the code of your website or use the WalkMe Extension. The Walk...

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