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Help Topics

Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
WalkMe Customer Journey

Working with your WalkMe team to build and manage your WalkMe project
QA Solutions and Publishing

Testing and Publishing WalkMe
WalkMe Workstation

Everything you need to know about Workstation, how to deploy, build, and some great use cases.
WalkMe Desktop

Learn everything you need to know about our Desktop offering
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

Click here to find out!
Security

WalkMe Security documentation, reports, and certification for customers
Release Notes

WalkMe Product updates and Technical Release Notes

Popular Articles

Smart Walk-Thrus Brief Overview Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfu...
WalkMe Snippet and Deployment Method Overview Learn about the WalkMe Snippet Deployment Method.
Install the WalkMe Editor Find instructions to download and install the WalkMe Editor and Editor Extension.
Launchers Brief Overview Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle...
Segmentation Brief Overview Segmentation allows you to decide when to display your WalkMe content to your users using different "use cases" and to push items to specific users or to ...

Recently Added

Congratulations, You’re Live with WalkMe! Congratulations on going live with your implementation! You’ve put in a lot of hard work and you’ve crossed the first finish line. Now it’s time to celebrate! We’v...
Compass Editor Permalinks Brief Overview Compass permalinks will link you directly to the WalkMe Editor for in-app, step-by-step guidance. You can also access all of these guides, and other re...
Insights Timezone Settings Brief Overview WalkMe allows setting a Timezone in Insights with which all data will be displayed. Choosing the right timezone aligns the data in a way that is clearer a...
WalkMe Compass WalkMe Compass is an innovative services program that gives you access to a multitude of powerful, cutting edge resources designed to ensure your success with WalkMe. Co...
Solution Template Distribution Overview Solution Template Distribution allows you to stay up-to-date with your organization or partner’s latest brand guidelines, campaign, or content recommendations b...

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