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Getting Started

Basic information before you begin
Set Up WalkMe

Deploy WalkMe, segment users, and manage implementation options
Build with the Editor

Best practices and technical information for building WalkMe solutions
Common Platforms

Site specific information about installing, building, and deploying WalkMe on your site
Design and Customization

Change the appearance of WalkMe on your site
QA Solutions and Publishing

Testing and Publishing WalkMe
Analytics and Business Intelligence

Collect, interpret, and leverage valuable data about your users and site
Account Management

Account settings and features to simplify collaboration
Onboard with Customer Success

Working with your Customer Success Manager to build and manage your WalkMe project
Troubleshooting

Find and troubleshoot common issues
WalkMe Status Page

Click here to find out!
WalkMe Mobile

Learn everything you need to know about our solution for Mobile Apps

Popular Articles

Upgrade the WalkMe Editor The new version of the WalkMe Editor is twice as fast and will let you build on different browsers! The WalkMe Editor supports Firefox...
Smart Walk-Thrus Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully....
Best Practices for Creating Launchers Give Launchers Clear and Straightforward Titles in the Editor It’s important to make sure everything you create has clear names, especially Launchers! There may...
WalkMe Snippet and Deployment Method Overview What is the Snippet? The snippet is a piece of JavaScript code that allows WalkMe to appear on your site. Each WalkMe Editor account...
Launchers Launchers are quick-start buttons you can place on your website that start another WalkMe action when clicked, such as play a Walk-Thru, Resource, Shuttle,...

Recently Added

SaaS Model Brief Overview The SaaS model is the default/recommended method of hosting WalkMe. In the WalkMe SaaS Model, WalkMe software is held on Amazon Web...
Deployment Method # 1 — Manually Insert Snippet Directly Into HTML Brief Overview The WalkMe Player snippet is what allows WalkMe to run on your site. Pages or browsers that include the snippet are able...
Mobile: Operating Systems, Device Compatibility and Performance Impact OS and Native Languages Supported Operating Systems The iOS WalkMe Mobile SDK is compatible with iOS 8.0 and above, while the Android WalkMe Mobile...
Deployment Method # 3 — Using Google Tag Manager Brief Overview If you have the Google Tag Manager in place, embedding the WalkMe snippet into your website’s HTML is a breeze. You will...
How To Use Dynamic Text For Visual Display Brief Overview Personalized messages and calls-to-action increase click-through rates for your WalkMe items. Dynamic Text allows you to create personalized messages for your end-users...

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