< Back
Support
Welcome to WalkMe support

Please login in order to continue:

Reset password Reset EU password
Work flows better with WalkMe
Work flows better with WalkMe.
Search for anything

WalkMe Beta Program

Get early access.

Your team will be one of the first to see the new features available at WalkMe.

Guide the direction.

Through 1:1 conversations with WalkMe teams, hands-on product tests, demos and even co-design sessions, your team will have a chance to guide where we go next.

Get rewarded.

Teams selected to join the beta will have the chance to be a part of exclusive educational, networking and promotional experiences for personal and professional development.

AI Validation SmartTips: Achieve the data quality for unstructured text you didn't know was possible

  • Thanks to WalkMe’s new AI Validation SmartTips, you can finally achieve the elusive data quality you didn’t know was possible for unstructured text
  • Simply add a SmartTip with AI validation enabled onto any open-text field to see data quality instantly improve – For example, improving support ticket submissions to boost first-time resolution
  • Define simple validation criteria, and WalkMe’s GenAI technology does the rest – As users supply inputs, the SmartTip will evaluate the written responses in real-time, either validating the response, or suggesting opportunities to improve
  • Note: The AI Validation SmartTips beta program is now full, stay tuned for the Spring ’24 release coming May 21st

AI Answers: Raise the [search] bar for information discovery across the enterprise

  • Thanks to AI, search is evolving — massively improving the way users find and interact with the business-critical info they seek.
  • Now when users open the WalkMe menu, they will have to option to chat with WalkMe’s AI Answers when traditional search won’t cut it.
  • AI Answers are a new conversational search experience powered by GPT, granting added context and the ability to ask follow-up questions when more info is needed.
  • Enterprises will have full control of the data and content sources authorized for AI Answers, which adhere to WalkMe’s world class security standards.
  • Note: The AI Answers beta program is now full, stay tuned for the Spring ’24 release coming May 21st