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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
The AI Knowledge Sources page, located within the AI Center, is where admins securely connect internal company documentation to WalkMe.
The Smart Highlights console application is where admins connect data sources and configure how highlights appear to end users.
The AI Usage Dashboard gives you a centralized view of AI unit consumption across your organization, helping you monitor how WalkMe AI is being used across systems, users, and capabilities.
Smart Highlights automatically surfaces relevant data from your enterprise systems inline, right where your team is already working. No tab switching. No searching.
By default, WalkMe's AI features run on WalkMe-managed large language models (LLMs). If your organization has specific data residency, compliance, or model requirements, you can configure WalkMe to use your own LLM instead.
The AI Usage Dashboard provides customer-managed AI visibility for accounts using Custom LLM.
Memory helps you save useful information such as details from a page or AI-generated responses, so you can reuse them later without repeating yourself.
Enhance your user interactions with WalkMe's AI Rules, seamlessly integrated into the Condition Builder.
AI Validation SmartTips is a powerful tool that dramatically improves the data quality of open-text form fields by leveraging generative AI.
The AI Center is the centralized management hub for WalkMe’s Contextual AI Assistance Suite. Connect internal knowledge sources, manage AI integrations, and monitor AI consumption.
Engage with peers, ask questions, share ideas