Brief Overview

Explore WalkMe's Contextual AI capabilities at your own pace. We recommend starting with an on-demand webinar to see the AI capabilities in action, then taking a course in the Digital Adoption Institute to go deeper. 

From there, use the Contextual AI Assistance help center hub to reference more technical details about specific features, whenever you need them.

Watch a Webinar

See how AI-powered solutions can drive impact and improve users' experiences in common scenarios. 

• Contextual AI Overview & Live Demo: An overview of WalkMe's full Contextual AI suite, including AI SmartTips, Smart Highlights, the AI-enabled Action Bar, and AI Chat, and a demo of how they work together to create seamless end user experiences
• 5 Ways to Use WalkMe's Contextual AI: Five practical, demo-driven examples of how WalkMe's Contextual AI, including AI SmartTips, Smart Highlights, and the Action Bar - AI-enabled , can address friction in your workflows

Take a Digital Adoption Institute Course

Get the foundational knowledge you need to build Contextual AI experiences.

• Getting started with WalkMe AI: Learn what WalkMe Contextual AI is, how its main products and components fit together, and the foundational building blocks that drive every WalkMe AI experience. By the end, you'll have the context needed to move into configuration and hands-on building of the Action Bar
  
• AI setup & configuration: This course covers everything you need to configure and deploy WalkMe AI across your organization. You'll learn how to set up the AI environment by connecting knowledge sources and configuring AI Chat, enable the Action Bar, and more. By the end, you'll have the hands-on skills to stand up a complete WalkMe AI experience for your users
• Building the WalkMe Action Bar: This course walks you through building and deploying the AI-enabled Action Bar in WalkMe. You'll learn how to set up systems and locations, create launchers using all four action types, and configure the display conditions and segments that control when and where content appears. The course also covers additional AI-surfaced tools, including AI SmartTips, AI-Selected Launchers, and AI Action Steps in Smart Walk-Thrus

Reference Help Center Articles

For technical guidance and best practices on any specific feature, visit the Contextual AI Assistance Help Center hub. We recommend starting with:

Pinned AI: Getting Started Guide

Proactive AI: Getting Started

On-Demand AI: Getting Started

Watch “WatchMe Build” Recordings

See hands-on builds and technical configuration steps, plus expert tips. 

• Configuring the Action Bar: See how to configure launchers and suggestions, and use AI conditions for proactive guidance within the Action Bar
• Enhancing Data Quality with AI SmartTips: See how to build AI SmartTips and get best practices for effective validation logic. (You'll also learn how to activate Smart Highlights to surface cross-platform knowledge right when users need it.)