Self-Serve Resources for Contextual AI Assistance

Last Updated October 9, 2026

Brief Overview

Explore WalkMe's Contextual AI capabilities at your own pace. We recommend starting with an on-demand webinar to see the AI capabilities in action, then taking a course in the Digital Adoption Institute to go deeper. 

From there, use the Contextual AI Assistance help center hub to reference more technical details about specific features, whenever you need them.

Watch a Webinar

See how AI-powered solutions can drive impact and improve users' experiences in common scenarios. 

  • Contextual AI Overview & Live Demo: An overview of WalkMe's full Contextual AI suite, including AI SmartTips, Smart Highlights, the AI-enabled Action Bar, and AI Chat, and a demo of how they work together to create seamless end user experiences.
  • 5 Ways to Use WalkMe's Contextual AI: Five demo-driven examples of how WalkMe's Contextual AI, including AI SmartTips, Smart Highlights, and the AI-enabled Action Bar, can address friction in your workflows.

Reference Help Center Articles

For technical guidance and best practices on any specific feature, visit the Contextual AI Assistance Help Center hub. We recommend starting with:

Pinned AI: Getting Started Guide

Proactive AI: Getting Started

On-Demand AI: Getting Started

Watch “WatchMe Build” Recordings

Watch the recordings to learn how to build and configure, with step-by-step guidance and tips from WalkMe experts.

  • Configuring the Action Bar: See how to configure launchers and suggestions, and use AI conditions for proactive guidance within the Action Bar.
  • Enhancing Data Quality with AI SmartTips: See how to build AI SmartTips and get best practices for effective validation logic. (You'll also learn how to activate Smart Highlights to surface cross-platform knowledge right when users need it.)
WalkMe Community

Log in to the WalkMe Community with your WalkMe credentials to access.

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