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The following are narratives from customers who have successfully implemented Operational Excellence in their organizations. Their experiences range from incremental wins (establishing an intake process) to major achievements (recruiting more DAP Professionals to broaden their team). Be inspired by their journeys!
This customer achieves success through a distributed and efficient content creation model with a consultative core of 4 dedicated DAP Professionals and vibrant internal DAP Community with over 350 active participants.
This customer leverages their Change Agents to run a cohesive demand management process, assign delivery resources, and market DAP within the broader organization.
This customer achieves quality and optimized time to value with a governance model that aligns delivery resources to specific lines of business while maintaining high strategic alignment.