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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
Learn how to set your Data Collection Level in the Admin Center and choose the right depth of analytics for your organization.
Learn how to configure WalkMe Event settings to apply censorship and privacy safeguards before anything reaches WalkMe’s servers.
Learn how to fine-tune DXA settings to control which interactions are tracked and apply privacy and censorship rules before data is sent to WalkMe’s servers.
Learn how to tailor Session Playback settings to control which sessions are recorded, apply privacy safeguards, and manage how session data is captured and protected.
Learn how to configure account settings to link user activity with account-level analytics, giving you deeper visibility into engagement and performance across accounts.
Configure censorship and privacy settings to prevent the collection of personal or sensitive data, censor specific elements, and manage page view and PII collection.
Learn how to control when and where Digital Experience Analytics (DXA) collects user interaction data in WalkMe Insights, including how to enable manual mode and limit data collection to specific pages or users.
Configure collection enablement settings to control input field data collection, manage custom element attributes, and apply censorship settings for sensitive data.
Configure Session Playback to exclude IP addresses, domains, or subdomains from data collection and prevent unwanted sessions from being recorded.
Manually record Session Playbacks using the client-side API, giving you full control over when session recording begins and how your quota is used.
Engage with peers, ask questions, share ideas