WalkMe Learning Arc – UX and Delivery Framework

Last Updated January 7, 2026

User Experience & Delivery

1. Role-Based Access Control

  • Restrict edit/publish rights appropriately
  • SMEs = Contributors; CoE or L&D = Admins

2. Brand & Customize the Portal

  • Customize logos, layout, and theme for intuitive navigation

3. Learner Portal & In-App Integration

  • Use filters and search across Learning and DAP content
  • Deliver content via in-app menus using snippets or extensions

4. Accessibility & Localization

  • Enable real-time translation and AI translation tools
  • Export learning units to PDF or Word for offline use

Measurement & QA

1. Multi-Level Reporting

  • Course-Level Dashboards: Track engagement and completion trends
  • User-Level Dashboards: Monitor learner progress and participation
  • Use data to archive low-performing content and improve delivery

2. Governance & Quality Control

  • Pre-Publish: QA, tag checks, simulation testing
  • Post-Publish: Monitor usage and optimize based on reports
  • Assign content owners per arc, workspace, or subject area

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