Workspace & Folder Management

1. Use Workspaces Strategically

• Group by Business Unit or Region: HR, Sales, Support, EMEA, APAC
• Designate “Sandbox” or “Dev” workspaces for testing before content goes live

2. Standardize Folder Structures

• Organize by learning areas or applications, not by people
• Example Structure:
  • Business Architecture
    • Domain / Department / Audience → Business area / Topic → Workflow / Tasks (Action/Outcome) → Products / Role Based
• Risk & Compliance
  • Ethics Training, Security Training, Policy Training
• Skills & Development
  • Presentation Skills, Development Skills, Industry Specialty Skills
• Programs
  • Project A, Project B

Naming & Metadata Standards

1. Naming Conventions for Clarity

• Format: [Audience] – [Topic] – [Action/Outcome]
  • Example: "Sales – Pipeline Basics – Qualify a Lead"
• Use version tags when needed:  "Sales – Pipeline Basics – Qualify a Lead V2.0”

2. Tag Everything Thoughtfully (optional)

• Consistent metadata tagging:
  • Region
  • Role
  • Product / Instance
  • Release Cycle (e.g., Q1 FY26)

3. Use Statuses to Manage Progress

• Provided by Learning Arc

4. Maintain a Master Index (Only if required)

• Unique Number Identification System

Content Lifecycle Maintenance

1. Structured Migration & Build Strategy

• Review & Author: Evaluate existing content and revise as needed
• Approve & Publish: Use defined workflows before content goes live
• Migrate or Build:
  • Copy legacy content from SAP Enable Now (SEN)
  • Decide whether to wrap or rebuild
  • Use WalkMe Producer tools for editable content

2. Content Design in Learning Arc Format

• Combine:
  • AI-generated content
  • Manual simulations
  • Quizzes & self-checks
• Reorder and tag content clearly to improve search and discoverability

3. Clean As You Go

• Archive outdated or underperforming content
• Schedule quarterly audits of folders and learning units

Deliver in the Flow of Work

• Trigger content at the moment of need, not on a fixed schedule
• Use role- or behavior-based Segments to target content to the right audience
• Embed guidance in the actual screen or step — don't redirect learners to a portal
  
• Prioritize compliance and behavior-change moments Migration & Build Strategy
  
• Position Learning Arc as reinforcement, not an LMS replacement
  
• Measure behavior change — not just completion rate

Microlearning Design Principles

• One objective per unit: If you need “and” to describe the objective, split it into two units
• End every unit with a retrieval moment: Close with a recall question or task — not a summary slide
• Sequence as a series, not one-offs: Space units over days or weeks; show learners what's next
• Make it action-oriented: End with something the learner can try on the job
• Know the limits: Blend with longer courses for skills that need sustained practice and track a behavior or on-the-job measure, not just completion

Recommended Time Limits

• Sweet spot: 3–10 minutes per unit
  • Floor (~3 min): shorter units often skip the retrieval step
  • Ceiling (~10 min): longer becomes a lesson, not a micro-unit
  • Scope drives length — right-size the objective first
• In-workflow content (Learning Arc): lean 3–5 minutes
  • Learners are mid-task — keep it tight, but never cut the practice step