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We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
What is it? Visual indicators on the screen, with “Lasers” to Data Tile, opening an information window (Tooltip)
WalkMe Integration Option: Received via API from Companion and presented via the Combined WalkMe Menu.
Other Options:
Note: Desktop integration/options in development
What is it? Tiles that can display information, in a “tooltip” type box (can include images and video), but have no Hotspot connected. Can also be referred to as “Announcements”
WalkMe Integration Option: Received via API from Companion and presented via the Combined WalkMe Menu
Other Options:
Note: Desktop integration/options in development
What is it? Buttons that would lead to an info page (mostly on the Help Portal) - For example, What's this app?, SAP Community
WalkMe Integration Option: Received via API from Companion and presented via the Combined WalkMe Menu with an icon to indicate will open in a new tab
Other Options:
Note: Desktop integration/options in development
What is it? A guided tour is a step-by-step guide through an app process. The instruction is shown next to the related UI element.
WalkMe Integration: None
Migration Options:
Migrating current Guided Tours to WalkMe Smart WalkThrus isn't a viable option.
| Action | Duration (Weeks) | Timeline |
|---|---|---|
| Comparison Kickoff | 2 weeks | Weeks 1–2 |
| Migration Options | 3 weeks | Weeks 2–4 |
| Companion Pilot Transition Plan | 5 weeks | Weeks 2–6 |
| Tech Set Up & Requirements | 3 weeks | Weeks 2–4 |
| IDP-Based Segmentation Creation | 3 weeks | Weeks 2–4 |
| Assigning Segments to Content | 3 weeks | Weeks 2–4 |
| Migrate / Build Content & QA Process | 5 weeks | Weeks 2–6 |
| Readout & Full Transition Plan | 1 week | Week 7 |
