Brief Overview

Certificates let you recognize learner achievement by associating a certificate with completed learning content. They provide a formal outcome for courses, learning journeys, and microlearning, helping reinforce progress and completion across learning programs. Certificates are managed at the content level and are issued automatically when learners meet the defined completion criteria.

How It Works

Certificates are added and managed from the content details of a learning item.

Awarding a certificate

1. From the Learning Content page, select the learning content you want to certify
2. Open Content details
3. Select the Certification tab
4. Turn on Award a certificate
5. Choose how to add a certificate:
   1. Select Use template to choose an existing certificate or create a new one
   2. Select Upload from Device to upload a PDF from your device

Use template

If you select Use template, the Select certificate popup opens. From this popup, you can reuse an existing certificate.

To attach an existing certificate:

1. Select a certificate from the list, or use search to find a certificate
2. Select Add to attach the certificate to the content

Certificate expiration

After a certificate is added, define when it expires:

• None: The certificate does not expire
• Duration: The certificate expires after a set period
• Date: The certificate expires on a specific date

Certificate access and delivery

After a certificate is issued:

• Certificate links are sent to the learner's email
• Selecting the link opens the portal
• Learners can download the certificate or share it directly to social media