Brief Overview Errors happen and logging in often leads to unforeseen SSO or password issues. Use this article to troubleshoot the message and find a solution. This will help you determine if there is...
Issue You're trying to select an element, but nothing happens. There are several symptoms of this behavior: You are trying to select the element, but when you select it, nothing happens You are trying...
Brief Overview Having trouble with WalkMe not showing up in your environment and unsure about how to start fixing the issue? This article provides a comprehensive checklist to help you troubleshoot the problem. Editor...
Brief Overview After deployment, you may run into issues getting your WalkMe content to appear on your website. If this occurs, please follow these steps as a quick test: On a machine the extension...
Issue The Live Chat button is not appearing in your WalkMe Menu. Possible Solution The Live Chat button will not appear in the WalkMe Menu if the Live Chat API is not available. This...