Connectivity (4)

  • Last Update February 9, 2022

    Unable to Select Element with WalkMe Editor

    Issue You’re trying to select an element, but nothing happens. There are several symptoms of this behavior: You are trying to select the element, but when you select it, nothing happens You are trying...

  • Last Update July 8, 2021

    WalkMe Not Appearing in your Environment?

    Brief Overview Are you finding that WalkMe is not appearing in your environment and you don’t know where to begin troubleshooting? Look no further! This article outlines a list of checks that you can...

  • Last Update March 20, 2023

    Mass Deployment FAQ

    Brief Overview After deployment, you may run into issues getting your WalkMe content to appear on your website. As a very quick test, try following these steps: On a machine you’ve deployed the extension...

  • Last Update June 4, 2020

    Live Chat Not Showing in WalkMe Player Menu

    Issue If you encounter an issue where your Live Chat button is not appearing in your WalkMe Player Menu, it may be caused by one of the factors below. Possible Solution The Live Chat...

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