Issue In Insights, is it possible to see data on items that have been archived or deleted? Solution Yes, it is possible to see data on these items. To do so, follow these steps:...
Issue Why am I not able to access my Insights data going further back than a year? Solution In order to keep the Insights platform as optimized as possible, only data from within the...
Issue When I’m in Insights and go to “Surveys,” I can’t see the free-text responses for my Surveys. How can I obtain this data? Solution In order to access the free-text responses, you will...
