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Why is my Step Balloon/Launcher moving around on the page?
Walk-Thru Stops at Drop Down
My Walk-Thru Cannot be Played From the Current Location
Walk-Thru Isn’t in Player
Smart Walk-Thru is Breaking
Launchers and SmartTips
WalkMe can’t find an element on the page
Why is my Custom Launcher appearing incorrectly?
I can’t see my Launcher
WalkMe Items Appearing Above or Below Site Elements? Change the Layer Order (Z-Index)
SmartTips Not Appearing
Surveys, Onboarding and ShoutOuts
Can I add a survey to the player menu?
Onboarding Tasks Are Not Crossing Off
ShoutOut Not Appearing or AutoPlaying
Images in Balloons
Why Do Some Steps Have a “Back” Button and Others Don’t?
What Types of BBcode Does WalkMe Support?
Creating Multiple Player Menus
Segmentation, Goals and Filters
How To Filter Items
How can I organize items in the Editor?
What’s the difference between Segmentation and Auto Play?
AutoPlay Not Working
My Goals Are Not Being Reached
Can’t See My Users’ Survey Responses