Issue If your SmartTips or Launchers appear in play mode in the Editor, but do not appear in a live environment when published, here are some things you can check that might be the...
Brief Overview Z-index specifies the stack order of an element compared to other existing elements on the same webpage. An element with a greater stack order will be in front of an element with...
Issue The Custom Launcher I created is appearing differently when playing, previewing, or publishing it. The Custom Launcher looked like this in the Editor when I created it: But now it looks like this:...
Issue After I've selected an element for my step and try and play my Smart Walk-Thru, WalkMe says “The element is not present on this page”. Solution Often, a step will not play or...