Please log in to continue
WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
A custom launcher looks different when playing, previewing, or publishing — for example, it appears narrow with text broken into multiple lines.
This is most likely caused by the Lock to Element feature. When Lock to Element is turned on, the launcher inherits the CSS from the element it's locked to, which can override the launcher's original styling.
To preserve your launcher's CSS while keeping it locked to the element, add the following CSS:
.walkme-launcher-id-xxxxx {
display: block !important; position: relative !important;
}
Replace xxxxx with your launcher's ID. Once added, your launcher should display correctly.