Issue: How can I get the WalkMe Widget/Menu to appear only on specific pages or to a specific group of users? Solution: Like WalkMe deployables, the WalkMe Widget can be segmented based on the...
Issue My WalkMe permalinks are not working as I expected. What’s the issue? Solution There a few different causes that can attribute to failing permalinks: The permalink parameters are not being preserved The permalink...
Issue When I’m testing my Goals for my Walk-Thrus or Smart Walk-Thrus, they don’t show as being completed in the Flow Tracker even though I completed the relevant action. What is the issue? Solution...
Issue I configured my Walk-Thru or Smart Walk-Thru to play automatically but it is not playing when I expect it to. How do I fix this? Solution There are a few reasons why a...
Issue What’s the difference between Segmentation and Auto Play? Solution Segmentation Center The Segmentation Center is a tool that allows us to make items visible to just to specific users, user types, or pages...
Issue Can I view and manage my WalkMe items (e.g., Walk-Thrus, Launchers, SmartTips, etc.), by Segment and/or Publish Status? Solution The WalkMe editor can accommodate a large number of WalkMe items such as Walk-Thrus, Launchers...
