Using Website Functions within WalkMe

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Brief Overview 

Website functions outside of WalkMe couldn't be used within the various WalkMe features. As a result, the information contained within those functions needed to be available in the form of a variable for WalkMe to leverage.

Now the following WalkMe features support the use of website functions:

• UUID
• Rule Engine
• WalkMe Data
• Analytics

How to Use

To define any of the mentioned WalkMe features, please use the 'Variable' type, for example:

• Creating a rule based on a function's returned value
• Creating a UUID based on a website function

Technical Notes

• The best practice is to make the function available on all pages across the environment
• The function must be populated before WalkMe has loaded on the page
• Function must return a text value, or an array of values
• Arguments cannot be used while incorporating the function into the rule (nothing inside the parenthesis)
• When the returned value is a JSON, we can add a parameter after the function to further refine it
  • For example, if getUser() returns {Name:”Test User”, ID: “123”} then getUser().Name will only return the value “Test User”
• Functions are not intended for mathematical calculations