Brief Overview

Modifying WalkMe Events settings lets admins manage data collection for WalkMe Events. You can use the available censorship and privacy controls to prevent the collection of sensitive information, disable specific page data tracking, and censor elements before data is sent to WalkMe's servers.

Engagement Analytics

Access

You can access and modify these settings from the Data Collection Level page in the Admin Center.

WalkMe Admin Center

How It Works

1. Follow the steps to set WalkMe Events as your data collection level
   • Learn how to set your data collection level
2. Select WalkMe Events
3. Select Save or Save and Publish
   

   

4. Select Save Changes
5. Select Modify Settings
6. Choose the environment you want to modify
7. Select Censorship and Privacy

Censorship and Privacy Settings

Use Censorship and Privacy settings to disable the collection of data that may include Personally Identifiable Information (PII) and censor specific elements on your site before data reaches WalkMe's servers.

Page data settings

Control whether page URL, page title, and page view events are collected.

• Page URL: Collects the full URL where the event occurred (including protocol, query parameters, and hash)
  • When disabled, only the URL hash and query are excluded from collection
• Page title: Collects the title of the page where the event occurred
• Track page view events: Controls whether navigation (page view) events are tracked

Event properties censorship

Control and protect event data by removing specific properties from collection.

• Choose the events you want to exclude (for example, Timezone or OS Name)
• To censor specific properties, provide WalkMe with the list, and our team will apply the changes internally

Technical Notes