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Editor Subfolders

  • December 28
  • New
  • Editor
  • GA

You can now create subfolders in the Editor!

Engaged Elements Supported in EU Data Center

  • December 28
  • Update
  • Insights
  • GA

Engaged Elements is now supported in the EU Data Center.

New Insights Events Supported

  • December 23
  • Update
  • Insights
  • GA

TeachMe events, Quiz events, Smart Walk-Thru completion, and Smart Walk-Thru step closed are now supported events across Insights.

Insights Users Page Update

  • December 15
  • Update
  • Insights
  • GA

The Users Page now displays additional data, including: role, type, status, info, name, country, city, region, browser name, and browser version. You can use the column picker to add these columns to the list.

TeachMe Course Thumbnail

  • November 29
  • Update
  • Web
  • GA

TeachMe dashboard users can now upload their own Course thumbnail image, which will then be displayed to users who view the course.

Recent Reports Page Breakdown Update

  • November 29
  • Update
  • Insights
  • GA

After exporting a report from the Users page, Smart Walk-Thru, or Survey dashboard, the report will now be viewable on the Recent Reports Page Breakdown.

Mobile SDK Control by Version

  • November 29
  • New
  • Mobile
  • GA

Extended control of WalkMe mobile SDK is now available with the ability to turn on/off specific SDK versions.

Multi-Language Updated XLIFF file format

  • November 29
  • Update
  • Editor
  • GA

Updated export includes the following: Removed CDATA wrapping, added encoding/decoding for HTML special characters, added validation of Unicode characters, added conversion of rich text translations to bpt/ept, added BBCode translations to bpt/ept.

Tracked Events Report Update

  • November 29
  • Update
  • Insights
  • GA

With Tracked Events Reports it’s now possible to select a list of Tracked Events to export as a report.

Segment Order

  • November 23
  • Update
  • Editor
  • GA

Segments in the Editor are now sorted and displayed automatically in alphabetical order.

Insights Users and Accounts Page

  • November 23
  • New
  • Insights
  • GA

The New Users Page and User Filters are now GA and are available automatically to all Accounts with a UUID setup.

Edit on Page Button

  • November 19
  • Update
  • Editor
  • GA

The “Customize on Screen” button has been replaced by an “Edit on Page” button in a new place for Smart Walk-Thrus, Launchers, and SmartTips.

Salesforce Incoming Integration

  • November 19
  • Update
  • Web
  • GA

New Salesforce Incoming Integration is now available for all users.

Workstation & ActionBot Web Automation Integration

  • November 19
  • Update
  • Workstation
  • GA

Users may now set a conversation’s ending action as a “Web Integration” Action Type to integrate the Bot’s conversation.

Launcher Dynamic Text

  • November 17
  • New
  • Editor
  • GA

You can now add dynamic text to Launchers!

Workday Solutions Accelerators

  • November 17
  • Update
  • Web
  • Open Beta

One new process was added to the Workday content offering centered around Annual Compensation Review.

AIO Windows Update

  • November 16
  • Update
  • Player Extension
  • Extensions
  • GA

Support AIO installation of Firefox extension when there is policy in registry.

Insights Timezone

  • November 12
  • New
  • Insights
  • GA

Customers can now set a time zone to display data in Insights.

Smart Walk-Thru Play Log Export

  • November 12
  • New
  • Insights
  • GA

When viewing a Smart Walk-Thru in the Smart Walk-Thru Dashboard, you can now export a drill-down of all the Smart Walk-Thru plays granular data, such as each play’s end-user ID, initiator, the last step reached, etc.

SuccessFactors Solutions Accelerators

  • November 12
  • Update
  • Web
  • Open Beta

6 new processes were added to the SuccessFactors content offering centered around: Update My Profile Picture, Change My Language, Time & Attendance Management, Create a Goal.

Workday Solutions Accelerators

  • November 12
  • Update
  • Web
  • Open Beta

6 new processes were added to the Workday content offering centered around Open Enrollment.

ShoutOut Action Click Events

  • November 12
  • Fixed
  • Insights
  • GA

An issue with the collection of new ShoutOut Action click events has been fixed. A Settings Publish is required in order to collect new ShoutOut Action click events.

Editor Extension Update

  • November 10
  • Update
  • Editor Extension
  • Extensions
  • GA

Chrome – v3.1.136, Edge Chromium – v3.1.136, and Firefox – v3.1.40.

Changes: Add wm.getExtensionFeatures event, Impair the existing CSP of the website, Add tab ID and window ID to frameScriptCreated, tabSelected and windowSelected events.

Master Extension Update

  • November 10
  • Update
  • Player Extension
  • Extensions
  • GA
  • 2.2.44.0

IE – v2.2.44.0.
IE ME – Fix reading of all js files in BrowserHelper.cpp, curl error with proxy, script for combining all js files.
QBE Group Services Pty Ltd – Unable to view PPT files as intended within SharePoint in IE when WM extension is enabled

Workday Solution Accelerator EU Support

  • November 08
  • Update
  • Web
  • GA

Workday Solution Accelerators are now supported in the EU Data Center.

Webhooks EU Support

  • November 04
  • Update
  • Web
  • GA

Webhooks are now supported in the EU Data Center.

Redesigned Editor Header

  • November 01
  • Update
  • Editor
  • GA

The Editor header has a new and improved look and feel.

Insights Filter Operators

  • November 01
  • New
  • Insights
  • GA

New “In list / Not in list” filter operators have been added to Insights + the maximum available number of filters rules and conditions is now 100!

Activity Log

  • November 01
  • Update
  • Web
  • GA

New changes for Data Collection Configuration are now documented.

All-in-One Installer

  • November 01
  • Update
  • Player Extension
  • Extensions
  • GA

You can now choose which Edge browser extension will be installed by the AIO installer.

Master Extension Update

  • November 01
  • Update
  • Player Extension
  • Extensions
  • GA
  • 3.2.30

Safari – v3.2.30

Support extension redirect in safari

Master Extension Update

  • October 26
  • Update
  • Player Extension
  • Extensions
  • GA
  • 3.3.49

Chrome, Firefox, Edge Legacy and Edge Chromium – v3.3.49

Support extension redirect.

Desktop & Workstation V6.2

  • October 25
  • New
  • Desktop
  • Workstation
  • GA
  • 6.2

Includes new segmentation rules and a desktop widget to change environments.

Insights Reports

  • October 25
  • New
  • Insights
  • GA

New Walk-Thru error report and TeachMe quiz results.

WalkMe Share email verification

  • October 25
  • Update
  • Web
  • GA

An email verification process is now in place for WalkMe Share.

Improvements to Solutions Gallery

  • October 25
  • Update
  • Web
  • GA

New “Content Solutions” default view in the Solutions Gallery.

Improvements to Solutions Accelerator Program

  • October 25
  • Update
  • Web
  • Open Beta

“Solutions Accelerator” tab is now accessible from the Solutions Gallery.

Solutions Distribution Key Label Mandatory

  • October 25
  • Update
  • Web
  • Open Beta

Distribution Keys now require a label, which can then be customized by subscribers.

Systems Overview update

  • October 11
  • Update
  • Insights
  • GA

The Systems Overview page (formerly known as CIO dashboard) is now open to all MSA accounts with more than one system.

New Insights Common Report added

  • October 11
  • New
  • Insights
  • GA

“Users not exposed to WalkMe”, showing all end-users that were not exposed to WalkMe during the chosen date range, was added to common reports.

Share WalkMe Share Presentations

  • October 11
  • Update
  • Web
  • GA

A share button was added to Single and Multi-Item Presentations.

Editor Extension Update

  • October 11
  • Update
  • Editor Extension
  • Extensions
  • GA

Chrome – v3.1.133, Edge Chromium – v3.1.133, FF – v3.1.39
Identify and expose States,add framesIds attribute to INIT_FRAMESCRIPTS, support sending INIT_FRAMESCRIPTS event to specific frames ids use nonce in meta csp tag.

New Smart Walk-Thru Feature!

  • October 11
  • New
  • Editor
  • GA

When you create a new Smart Walk-Thru, you can now add it to an existing Segment or Menu.

Master Extension Update

  • October 04
  • Update
  • Player Extension
  • Extensions
  • GA

Chrome, FF, Edge Legacy and Edge Chromium.
Fix browser action window feature

Duplicate a Rule Engine Statement

  • October 04
  • New
  • Editor
  • GA

You can now clone a rule created in the Rule Engine.

California Custom Balloon Templates

  • October 04
  • New
  • Editor
  • GA

Custom CSS templates can now be applied to the WalkMe Editor’s default California Balloon.

Insights Mobile Device Type includes Tablets

  • October 04
  • Update
  • Insights
  • GA

Tablet devices are now categorized as a mobile device in Insights.

Quick Editor Preview

  • October 04
  • New
  • Editor
  • GA

New preview options are available in the Editor.

Integration Center Updates

  • September 27
  • Update
  • Web
  • GA

End-User Update API can now update multiple users in one request & is supported in the EU Data Center.

Master Extension Updates

  • September 21
  • Update
  • Player Extension
  • Extensions
  • GA
  • 3.3.42

Newly designed logo and Connectivity Status Message – WalkMe users will now see a message saying whether WalkMe content loaded successfully or not.

Integration Center Updates

  • September 21
  • Update
  • Web
  • GA

A new webhook event was added – “TeachMe Course Started”

Master Extension Update

  • September 20
  • Update
  • Player Extension
  • Extensions
  • GA
  • 3.3.46

Chrome, FF, Edge Legacy and Edge Chromium – v3.3.46.

Add use_nonce_from_meta_tag to analytics backoffice and config attribute in microservice. Use Nonce in Meta CSP tag for injecting.

Editor App Update

  • September 13
  • Update
  • Editor App (Electron)
  • Editor
  • GA
  • 4.13.5

Windows and Mac – v4.13.5.
There are 2 installations when there is already EditorApp. Mac – When switching between browsers there is connection error in Chrome, Use dynamic port in all clients except for IE and desktop

Master Extension Update

  • September 13
  • Update
  • Player Extension
  • Extensions
  • GA
  • 3.3.40

Chrome, FF, Edge Legacy and Edge Chromium – v3.3.40
Create new browser action window. Setting file failed to load does not return an error.

New Editor (Electron) app available for download

  • September 13
  • Update
  • Editor
  • GA

Includes: Edge Chromium browser support, improved loading time, improved porting mechanism, and new Electron infrastructure.

Insights Features Dashboard has been deprecated

  • September 13
  • Deprecated
  • Insights

All the data can now be found in the Tracked Events Dashboard.

Editor Extension Update

  • September 06
  • Update
  • Editor Extension
  • Extensions
  • GA

Chrome – v3.1.113, Edge Chromium – v3.1.113, FF – v3.1.34, IE – v2.1.236.0
Editor Extension – Add support for sending extension data (version + browser name) for firefox and IE.

Editor App Update

  • September 06
  • Update
  • Editor App (Electron)
  • Editor
  • GA

Windows and Mac.
BMD – Editor installation questions.

AIO Windows Update

  • September 06
  • Update
  • Player Extension
  • Extensions
  • GA

AIO – Add ImportEnterpriseRoots to Firefox policy.

Solutions Accelerator library element recapture

  • September 06
  • Update
  • Web
  • GA

Editor accounts enabled into the Solutions Accelerator program can now recapture a Library Element and replace the initially captured screenshot.

WalkMe Share updates

  • September 06
  • Update
  • Web
  • GA

Users can now replace a slide’s screenshot background or change a deployable’s on-screen location within WalkMe Share, and then see the change reflected within the step’s captured screenshot in the Editor.

Editor extension supports Chromium Edge

  • September 06
  • Update
  • Editor Extension
  • Extensions
  • GA

Editor users can now build WalkMe content using Edge.

Improvements to the Size & Position properties on

  • August 30
  • Update
  • Editor
  • GA

Including: Improved usability, simplified the UI of arranging & positioning the elements to be clearer and more intuitive and added ReOrder, Align to Size and Position for a quicker arrangement of elements.

Insights “Download” Reports feature has been depre

  • August 30
  • Deprecated
  • Insights
  • GA

You will now be able to use the “Email me” option to get a one time report or “Subscribe” to schedule a recurring report.

DAP Center (CIO dashboard) Improvements

  • August 23
  • Update
  • Insights
  • GA

New widget “Top 5 systems by user activity”, two new columns added to the Monitored Systems table, data discrepancy fixed, now supports all system types – both snippet-based and extension based.

Salesforce Classic Improvements

  • August 23
  • Update
  • Player
  • GA

Salesforce Classic integration improvements in page identification.

Multi-Language Updates

  • August 17
  • Update
  • Web
  • GA

Improvements to the ‘Export All mechanism’ feature: It now uses the same export module/pop-up that is used for filtering during single Language Export. When Exporting all Languages, you can also filter based on Deployable, Environment, and Status.

Digital Experience Analytics (DXA)

  • August 17
  • Update
  • Player
  • Insights
  • GA

Previously known as UBT – Improvements and upgrades have now been rolled out to all customers.

Insights Session Playback

  • August 09
  • Fixed
  • Insights
  • GA

The session playback quota enforcement mechanism is now fixed. The session recording is stopped once the free/purchased quota is reached. For the most accurate session numbers in Insights, we recommend performing a global publish in the Editor.

Editor Width Customization

  • August 02
  • New
  • Editor
  • GA

The width of the Editor can ow be customized for different screen sizes.

Insights Filter Improvements

  • August 02
  • Update
  • Insights
  • GA

We’ve changed the logic of Analytics Properties Filters and they now work much faster. What you can expect: Quicker results on Insights when a filter of Type: Session: Custom Attributes are applied.

It is now possible to save a preconfigured filter

  • July 27
  • New
  • Web
  • GA

You can save all the page controllers and filters that you have a preference to and easily get back to it those same filter views without having to reconfigure it again and again.

A new common report was added to the Insights Repo

  • July 27
  • New
  • Insights
  • GA

“Users Interacted More than Once” – The report calculates the number and % of Users that Interacted with WalkMe more than once in the report date range.

WalkMe Desktop Update

  • July 27
  • Update
  • Desktop
  • Workstation
  • GA

Check out the WalkMe Desktop – V5.9 Release updates.

Apps Overview Dashboard Bug Fix

  • July 27
  • Fixed
  • Insights
  • GA

The interaction counted in “Users who Interacted with WalkMe” is now aligned with interactions counted in “WalkMe Usage by Item Type”.

WalkMe Share Updates

  • July 19
  • Update
  • Web
  • GA

Including: Download Presentation as Word Doc (.docx), Export Flow Map as Portable Network Graphic (.png), Multiple Slide Selection, and Batch Actions.

Improved loading time in Insights

  • July 19
  • Update
  • Insights
  • GA

Several steps were removed where the most users were falling off.

Insights Updates

  • July 19
  • Update
  • Insights
  • GA

The Insights Filters “Contains” operator logic and performance was improved

New feature! The Assets Library

  • July 12
  • New
  • Editor
  • Web
  • GA

Provides a quick and efficient way to upload/host/delete a file (image, video, etc) and then add this to a deployable by using the link during the build and customization of your app.

Editor Smart Walk-Thru Rename

  • July 12
  • Update
  • Web
  • GA

It is now possible to rename Restarts on a SWT. This will differentiate Restarts on the Insights SWT dashboard.

July 2020 Product Release

  • July 05
  • New
  • Editor
  • Web
  • Player
  • Insights
  • Desktop
  • Workstation
  • Mobile
  • GA

Check out our July 2020 Product Release!

New feature! Insights Session Streams

  • July 05
  • New
  • Insights
  • Closed Beta

Gain a real-time view and understanding of your user’s journey on your website as it happens. *Relies on Walkme analytics or Digital Experience Analytics data.

New Digital Experience Analytics (DXA)

  • July 05
  • Update
  • Insights
  • GA

We’ve updated the name! Digital Experience Analytics (DXA), formerly known as User Behavior Tracking (UBT).

New feature! Insights Favorite Views

  • July 05
  • New
  • Insights
  • GA

Select your preferred page controllers and filters, save to a favorite view, and easily get back to the same views without having to reconfigure it again and again.

Funnels for WalkMe Engagement

  • July 05
  • New
  • Insights
  • GA

Funnels are used to analyze specific user behaviors or to identify dropping points in a process or flow. Now, you can also analyze specific behaviors based on engagement with WalkMe when DXA is not available.

Webhooks Update

  • July 05
  • Update
  • Web
  • GA non EU

Webhooks now supports OAuth 2.0 authentication.

Search an individual SmartTip

  • July 05
  • Update
  • Editor
  • GA

It is now possible to search for an individual SmartTip as well as a SmartTip set in the Editor.

New feature! Editor refresh button

  • July 05
  • New
  • Editor
  • GA

It is now possible to refresh the Editor with the new button at the top of the Editor.

All-In-One Installation Process Update

  • July 05
  • Fixed
  • Player Extension
  • Extensions
  • GA

Meaning the CMD window will not open anymore. Also, we will now remove existing installations of Edge extensions (which were installed without AIO)

Editor Updates

  • June 28
  • Update
  • Editor
  • GA

It is now possible to toggle between the US and EU Editor directly from the Editor.

Editor Updates

  • June 28
  • Update
  • Editor
  • GA

We have added the option to prevent a ShoutOut from playing if another ShoutOut is already playing, as well as if a Walk-Thru is already in progress. Find this in the ShoutOut engagement settings.

WalkMe Solutions Gallery for each platform

  • June 28
  • Update
  • Web
  • Desktop
  • Workstation
  • Mobile
  • GA

Each WalkMe Editor platform (Web, Mobile Web, Desktop/Workstation) now has its own unique Solution Gallery and Solution Templates. Each platform is indicated with a unique page banner.

WalkMe Share Environment & Version History

  • June 28
  • Update
  • Web
  • GA

Users may now choose to view how a single deployable (Smart Walk-Thru, ShoutOut, Survey, etc.) will appear in the Editor Environment and then toggle to see how it appears in their Production Environment.

WalkMe Share Replace Image Background quick access

  • June 28
  • Update
  • Web
  • GA

It is now possible to replace the background image for the following deployables Popup Steps, ShoutOuts (all versions), Surveys.

Segmentation Updates

  • June 22
  • New
  • Web
  • GA

It is now possible to apply an existing Segment to multiple WalkMe deployable items within the Editor by using Bulk Segmentation.

New Editor Connection Indicator

  • June 22
  • New
  • Editor
  • GA

Using the new Editor Connection Indicator, it is now possible to see if your Editor is connected to your browser at all times.

New Onboarding Activation Rule

  • June 22
  • New
  • Web
  • GA

When creating an OnBoarding task in the Editor, it is now possible to set an activation rule in the Onboarding settings menu according to “User Activity” and “Task completed”.

Integration Center Updates

  • June 21
  • Update
  • Web
  • GA

In the Integration center, Webhooks can now send TeachMe events.

Solution Accelerator Content Release

  • June 21
  • Update
  • Web
  • GA non EU

We’re now supporting Microsoft Dynamics CRM Sales & Customer Service. We’ve also added 6 new processes to our Workday content offering centered on the Workday HR module.

WalkMe Share Updates

  • June 21
  • Update
  • Web
  • GA

WalkMe Share now supports Surveys and ShoutOuts (Classic ShoutOuts, Visual ShoutOuts, and Notifications).

Insights Funnels Updates

  • June 14
  • Update
  • Insights
  • GA non EU

In Insights, you can now leverage Funnels to measure WalkMe engagement without having to rely on User Behavior Tracking.

Visual Editor Updates

  • June 14
  • Update
  • Editor
  • GA

Improvements were made to the UX of the Visual Editor.

Desktop Version 5.6 Release Updates

  • June 14
  • Update
  • Desktop
  • GA
  • 5.6

Including IDP Integration support, Search integration, rich-text editing in the Visual Editor, and more.

Visual Editor Updates

  • June 09
  • Update
  • Editor
  • GA

You can now select and drag multiple elements together, change the formatting of a whole text box when selecting a text box, and use the toolbar to modify formatting.

Insights Menu & Search Dashboard

  • June 09
  • Update
  • Insights
  • GA

“Where do users reach for help?” report, now shows Page Title if URLs are not collected. If both Page URL and Page Title is not collected, the report will show: “URLs and Page Title are not collected for this account”.

Solutions Accelerator Program

  • June 09
  • Update
  • Web
  • GA

Editor accounts enabled with the Element Repository feature for Salesforce Lightning, can now access Element Versioning dropdown within the Editor settings.

IDP integration Update

  • May 25
  • Update
  • Web
  • GA

IDP integration now supports PingOne

Segment Reuse in Editor updates

  • May 25
  • Update
  • Web
  • GA

Users can now reference existing Segments in conditions and easily create a new Segment from an existing condition within the Rule Engine.

WalkMe Share updates

  • May 25
  • Update
  • Web
  • GA

It is now possible to replace Screenshot Backgrounds

Insights Filter Limitations

  • May 19
  • Update
  • Insights
  • GA

When creating a new filter in Insights the total number of filter rules and conditions is now limited to 20.

ShoutOuts to Notifications Converter feature

  • May 11
  • New
  • Web
  • GA

It is now possible to Convert a ShoutOut which has been created using the new Visual Editor into a Notification ShoutOut using the new ShoutOuts to Notifications Converter feature.

Insights Smart Walk-Thru Dashboard Update

  • May 11
  • Update
  • Insights
  • GA

In the Insights Smart Walk-Thru Dashboard, in case another Smart Walk-Thru is initiating the Smart Walk-Thru, we are now displaying the initiator Smart Walk-Thru name in the report, instead of the Smart Walk-Thru step name.

Editor Folders Update

  • May 11
  • Update
  • Editor
  • GA

Folders in the Editor have been upgraded with several new capabilities, including, click to open, a new softer color palette, and filtering options.

Mobile Web Update

  • May 04
  • Update
  • Mobile
  • GA

Surveys are now supported in WalkMe Mobile Web.

Session Playback Update

  • May 04
  • Update
  • Insights
  • GA

The Session Playback page in Insights now shows the exact time in which a session started, instead of the hour.

Insights Tracked Events Update

  • May 04
  • Update
  • Insights
  • GA

In Insights, we have removed the collection of ‘select’ and ‘keypress’ events since these events are not supported in Insights Tracked Events mechanism.

Insights Onboarding Dashboard Fix

  • May 04
  • Fixed
  • Insights
  • GA

We have fixed a bug in the Insights Onboarding Dashboard: the percentage of users who completed a task calculation was fixed.

WalkMe Share Update

  • May 04
  • Update
  • Web
  • GA

We have fixed a limitation in WalkMe Share where we changed the codec conversion to generate faster, allowing users to download the video directly from Share without the download email.

Workstation Updates

  • April 26
  • Update
  • Workstation
  • GA

In response to changing workforce needs, leverage WalkMe Workstation to communicate with employees from a centralized hub directly on their desktop.

New Business Productivity Dashboard

  • April 26
  • New
  • Insights
  • GA

With the new Business Productivity Dashboard, ensure employees are leveraging the tools they need to get their job done. Gain an in-depth view into business productivity based on software usage across departments, business processes, and applications

New IDP Integrations

  • April 26
  • Update
  • Web
  • GA

New IDP Integrations: Microsoft Azure & Active Directory. Leverage IDP user data to create more personalized and segmented experiences across WalkMe Web & Workstation.

DAP Admin Center Update

  • April 26
  • Update
  • Insights
  • GA

DAP Admin Center is now available for all Enterprise Accounts (MSA), offering self-served user and system management from one convenient location.

WalkMe Support site is now available in Japanese

  • April 20
  • New
  • Editor
  • Web
  • Player
  • Insights
  • Desktop
  • Workstation
  • Mobile
  • GA

This continues to bring our support globally adding to the currently available languages of German and French.

jQuery Selector Optimizer Available

  • April 20
  • Update
  • Editor
  • GA

jQuery Selector Optimizer is now available automatically in the Editor. JQuery selector input in the “Selected Element” tab will be automatically optimized for better performance. (Web platform). Want to read more?

WalkMe Share Fix

  • April 20
  • Fixed
  • Web
  • GA

In the WalkMe Share feature, we have fixed a limitation with the video codec.

EU IDP integration

  • April 13
  • Update
  • Insights
  • GA

IDP integration is now available for the EU data center.

Insights Engagement Tracking Update

  • April 06
  • Update
  • Insights
  • GA

(1st Tracking level) now collects page views.

WalkMe Share Updates

  • April 06
  • Update
  • Web
  • GA

You can now select a checkbox to remove the click animation from a generated video, download a single slide as a JEPG, & download your entire presentation as a .Zip file that contains all slides as JEPGs.

New SalesForce Lightning Solutions Accelerators

  • March 30
  • Update
  • Web
  • GA

We have created 18 New SalesForce Lightning Solutions Accelerators.

Insights Session Playback Update

  • March 30
  • Update
  • Insights
  • GA

Insights Session playback has a new infrastructure to ensure the stability of the Session Playback feature. This will eliminate user identification issues, and reduce data discrepancies in session numbers.

All-In-One (AIO) Installer Mac Support

  • March 22
  • New
  • Player Extension
  • Extensions
  • GA

The All-In-One (AIO) Installer now supports browser selection for Mac installation. This allows customers to choose which browsers will be installed by the AIO for Mac machines.

WalkMe Share Updates

  • March 15
  • Update
  • Web
  • GA

We have released several new functionalities in WalkMe Share, including generating slideshows and videos and folder presentation view, which allows users to view and present all deployable items within a folder as a single end-to-end presentation

UIWebView No Longer Supported

  • March 09
  • Deprecated
  • Mobile
  • GA

ITMS-90809: Deprecated API Usage – Apple will stop accepting submissions of apps that use UIWebView APIs starting from April 2020.

WalkMe Editor app (Electron) Upgrade

  • March 01
  • Update
  • Editor
  • GA

The WalkMe Editor app (Electron) has been upgraded to version 8, providing built-in spell-checking and security improvements. This affects new installations and Editor users who choose to update their app version

Editor Grid View Mode

  • March 01
  • Update
  • Editor
  • GA

The new Grid View mode in the Editor now supports single item action, similar to the list view functionality .

Updates to Editor List View

  • March 01
  • Update
  • Editor
  • GA

Editor list view will now load with all content folders closed by default, new and/or unsorted items will now automatically be put into the “Unsorted items” folder, + a new folder icon.

Features Page Deprecated

  • February 24
  • Deprecated
  • Insights
  • GA

The Features page has been deprecated and its contents (scatter plot) can now be found in the Tracked Events Analytics page

All-In-One Installer Fix

  • February 24
  • Fixed
  • Player Extension
  • Extensions
  • GA

Within the AIO, it is now possible to access the download page extensions without requiring validation.

IDP Integration Update

  • February 17
  • Update
  • Web

IDP now supports ADFS and AzureAD.

Menu Organizer Fix

  • February 17
  • Fixed
  • Web
  • GA

We have fixed some bugs within the Menu Organizer in the Editor for better user experience.

Integration Center Updates

  • February 10
  • Update
  • Web
  • GA

WalkMe Integration Center IDP now supports self-hosted accounts.

New DAP Admin Control Center

  • February 06
  • New
  • Editor
  • Web
  • Player
  • Insights
  • Desktop
  • Workstation
  • Mobile
  • GA

A central dashboard for our WalkMe admins, you can now control your WalkMe set-up and configurations and perform certain account configurations on your own, accessible from the DAP Homepage.

WalkMe Share Updates

  • February 03
  • Update
  • Web
  • GA

WalkMe Share is now supported on Mobile Web and the “Platform” column for MSA; and has several new capabilities including Edit Slide Visibility mode, Drag and Drop Balloon Position and Draw on Screenshot.

ActionBot Update

  • January 27
  • Update
  • Web
  • GA

In the WalkMe ActionBot, within a number type question, it is now possible to choose which decimal operator will be used (period/comma)

Ireland Menu Data Update

  • January 27
  • Update
  • Player
  • GA

Ireland Menu type data will now be presented in Insights on the menu opens and searches. This requires a publish in order to be applied.

End-user Attribute Enrichment API

  • January 20
  • Update
  • Insights
  • GA

Gain more insight into your users using an end-user attribute enrichment API. Integrate the end-user attribute enrichment API and gain immediate insight and take action based on your end user’s attributes.

Tracked Events Dashboard

  • January 13
  • New
  • Insights
  • GA

Tracked Events Dashboard in Insights, now you can visualize and analyze usage trends over time, and access engagement data that reflects these trends to help you better understand your users and their behavior (Insights).

UBT Data Collection Update

  • January 13
  • Update
  • Insights
  • GA

Controlling UBT data collection is now available for User Behavior tracking in Insights.

Out of the Box Salesforce Integration

  • January 13
  • New
  • Web
  • GA

In the WalkMe Integrations Center, we now offer out of the Box Salesforce Incoming Integration

Editor Grid View

  • January 13
  • New
  • Editor
  • GA

Manage your WalkMe content easier with our new Editor grid view. Expands your existing WalkMe content into a smart grid structure so you can better view, sort, filter, and manage your content.

New Visual Editor Text Options

  • January 13
  • New
  • Editor

Rich-text and Dynamic text is now available in the ShoutOut Visual Editor

All-In-One-Installer Browser Selection

  • January 13
  • Player Extension
  • Extensions
  • GA

The All-In-One-Installer download page now lets you choose which browsers will be installed, providing you with more control and independence.

Hide WalkMe Share Slides

  • January 13
  • Update
  • Web
  • GA

WalkMe Share now possesses the ability to hide slides from a presentation. Slides hidden will not appear in a generated slideshow or video

New WalkMe Homepage

  • January 13
  • New
  • Editor
  • Web
  • Player
  • Insights
  • Desktop
  • Workstation
  • Mobile
  • GA

The new WalkMe Homepage, dap.walkme.com (Home page for EU data center http://eu-dap.walkme.com/) is your one-stop-shop for WalkMe. Now you can plan, analyze, and build your WalkMe content from a single entry point.

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