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Brief Overview This feature allows users to utilize pre-configured Salesforce connections directly within the console. This integration enhances the ActionBot's capabilities by automating Salesforce processes and dynamically retrieving data. As a result, it streamlines...
This article explains how the ActionBot’s appearance can be changed using CSS.
The ActionBot’s Choice – Salesforce type question pulls information from a destination system using an API, enabling automating Salesforce processes, such as updating existing Leads or Opportunities.
The Call Connections option in ActionBot gives the ability to call a predefined external API during a conversation.
The following how-to article explains how to connect your ActionBot to Live Chat.
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