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The Action Bar Overview dashboard provides a unified view of Action Bar performance across your organization. It brings together interaction data from every location where the Action Bar is active.
By centralizing metrics for Run a quick actions and different launchers, it allows you to track global impact, identify high-engagement areas, and understand how users interact with personalized assistance across your entire digital ecosystem in one place.
Access the Action Bar Overview page from the Action Bar app in the console.
The dashboard aggregates interaction data to show how frequently launchers are exposed to users and how often they result in successful outputs or copies. Learn about the dashboard widgets:
Provides high-level metrics across all locations for the Run a Quick Action launcher.
Total Quick action clicks: The total number of unique users who clicked the Run a quick action launcher
Total Quick action outputs: The total number of outputs produced by the Run a quick action launcher
Copy/insertion times: The total number of times the Run a quick action output was copied or inserted
Tracks the top 5 locations where the Action Bar was most used.
The bar graph shows the total number of interactions for your most active locations in the selected date range
Hover over a bar to see the exact interaction count for each location
Shows the trend of interactions over the selected date range.
The line graph shows the total number of times users clicked the Action Bar in the selected date range
Hover over a date in the graph to see that exact number of interactions for that time
Tracks specific performance across the three types of launchers.
Select a tab to see data for a specific launcher type:
Preset launchers: Builder created launchers
User-created launchers: Custom launchers created by end-users
AI-selected launchers: Launchers that dynamically select the most relevant action from a curated set of AI skills or WalkMe content
A summary of all launchers created by builders in the editor / console for detailed usage insights.
Launcher name: Name of the launcher
Status: The current state of the launcher's publication
Green: Published - The item is live and available to users
Grey: Archived - The item is no longer active but kept for record-keeping
Red: Deleted - The item has been removed and is no longer available
Orange: Draft - The item is still in development and not yet published
Launcher clicks: The total number of times this launcher was clicked
Output views: The total number of outputs created by this launcher (the generated output must be fully displayed to count)
Copy/insertion times: The number of times a generated output was copied/inserted by the user from this launcher
Positive feedback: The user clicked the positive feedback icon for this launcher
Negative feedback: The user clicked the negative feedback icon for this launcher
Locations: Systems where the launcher was played
A summary of all custom launchers created by end-users in the Action Bar for detailed usage insights.
Launcher name: Name of the launcher
Launcher clicks: The total number of times this launcher was clicked
Output views: The total number of outputs created by this launcher (the generated output must be fully displayed to count)
Copy/insertion times: The number of times a generated output was copied/inserted by the user from this launcher
Created by: User that created the custom launcher
A summary of all actions displayed by AI-selected launchers for detailed usage insights.
Skill name: Name of the action displayed by the launcher
Skill plays: The number of times the AI displayed this action
Skill clicks: The total number of times this action was clicked
Click-through rate (%): Calculated by (total skill clicks / total skill plays)x100
Locations: Systems where the action was played
Click a number from the widgets to open the deep dive side panel for more insights.
There are 4 different panels for launchers: Launcher clicks, Output views, Copy/insertion times, and Total Quick actions clicks.
Each pie graph displays the total number of clicks, output views, or copy/insertions on the specific launcher, and the percentages of which unique user clicked the launcher.
Click the Expand by dropdown to choose the user details you want to view
View and analyze a smaller part of your data set using filters.
Environment filter: Switch between environments (for example: Production or Test)
Custom environments: If a custom environment is selected, the dashboard displays which system it is linked to
Date range filter: Only show data for a selected time period
Today: This filter shows data from the current day
Last week: This filter shows data from the previous day
Last month: This filter shows data for the previous month
Last three months: This filter shows data for the last three months
Month: This filter shows data from the selected month and year
To use this filter, Last month or Last three months needs to be selected first
Quarter: This filter shows data from the selected quarter and year
To use this filter, Last month or Last three months needs to be selected first
Custom: This filter allows you to select a custom date range to view data
Click the Export button to download a PNG file. 
Table icons
Manage Columns: Remove or add columns from the table
Click the Manage columns icon
Select which columns you'd like to have in the table
Click Apply
Export: Click the Export icon to download the file to either CSV or XLSX
Search bar
Use the search bar to quickly find the launchers you need
These widgets cannot be added to a custom dashboard
AI-selected launchers cannot appear in flow analytics, custom widgets, standard events, or reports
Only multi-system launchers are available for selection in filters
Users can only view one custom environment at a time, even if multiple custom environments share the same name
If you notice more output views than launcher clicks, it's due to the refine option in the Run a quick action launcher output box
This feature allows you to ask additional questions or edit the output, creating multiple outputs from a single click