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AI Action Steps in Smart Walk-Thrus

Brief Overview

Enhance your user interactions with WalkMe's AI Rules, integrated into the Condition Builder. Utilize AI-driven sentiment and text analysis to create flexible and responsive conditions effortlessly.

When creating an action step in a Smart Walk-Thru, you can now select AI Action as the action type. This allows you to use pre-made AI Launchers (created in the editor or console) to utilize the AI-generated output from the AI Launcher.

With the output data, you can save it as WalkMe data to be used in your flow. Additionally, you also have the option to automatically open the AI Launcher in the Action Bar for end-users in this step. Essentially, this AI Action step combines the Action Step and Set WalkMe Data step into one.

Get to Know & Use

  1. Add an Action step in a SWT

  2. Select AI Action in the select action dropdown

  3. Select the AI launcher in the Launcher dropdown

  4. Enter details to save AI launcher output data:

    1. Name: Enter a name for the output

    2. Type and value: AI output

    3. Storage duration: Select storage duration amount

    4. System: Select the system for the data

  5. Optional: Tick the Open the AI output interface in the Action Bar box if you would like the end-user to get the launcher open automatically in the Action Bar during this step

  6. Click Done

Additional Resources

Smart Walk-Thru Step Types

WalkMe(X)

How to Use the WalkMe(X) Action Bar

Action Bar Building in Console

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