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DeepUI Element Recognition

Last Updated July 17, 2024

Brief Overview

DeepUI, WalkMe's proprietary and patented technology, leverages Artificial Intelligence to automatically recognize dynamic user interface components in any business application.

The benefits of DeepUI technology are unparalleled:

  • Faster & easier content creation: Accelerated building process that requires low technical skills
  • Minimal DAP maintenance: Major reduction in maintenance efforts
  • Seamless user experiences: Significantly reduce end user exposure to “broken” or misplaced guidance
  • Accurate & reliable data at scale: Full accuracy and consistency in user behavior data, as data collection adapts to application changes

How It Works

DeepUI is at the core of WalkMe's functionality. Whenever a content creator attaches a piece of content, such as a tooltip, to an element within the underlying target application, WalkMe DeepUI generates a detailed description of the element, allowing WalkMe's guidance, automation and data capabilities to locate it during runtime.

The system analyzes the page document object model (DOM) to verify the locations of on-screen elements chosen during content creation. In the event of UI updates, the technology identifies the correct location of the element and updates the element mapping accordingly. Importantly, the system uploads descriptions of the element and its surrounding elements, ensuring no personal data is collected in the process.

DeepUI In Action

Business applications are constantly changing as software vendors add new features, improve the user experience, and fix bugs. These changes can break on-screen guidance and disrupt the analysis of user behavior.

WalkMe's DeepUI technology continuously identifies changes in the underlying application and adapts on-screen guidance in real-time, significantly reducing the required maintenance time and effort, while ensuring a seamless end-user experience.

WalkMe content unaffected by changes in Salesforce Lightning “Summer '22” version thanks to DeepUI

Privacy Assurance

WalkMe DeepUI meets the highest privacy and GDPR standards. It prioritizes user privacy by avoiding the collection of any personal information that might be present at the time of collection. This commitment to privacy further underscores WalkMe's dedication to providing a secure and user-friendly digital adoption experience.

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