The AI Chat tab in the console allows users to view and modify AI Chat configurations. This feature allows for the customization of chat preferences, ensuring that each user can tailor their experience to better suit their individual needs.
To access the AI Chat tab, navigate to the ActionBot app in WalkMe console:
Optional: Select a bot to use its greeting message and suggestions
Select the knowledge sources available to your users by selecting the tabs that meet your requirements: "Company AI" for company-specific information or "Public AI" for general knowledge.
4. Select environment to publish to in the dropdown menu
5. Click Publish