Incoming Data Integrations
Brief Overview
WalkMe supports several methods for importing end-user data from external systems into the platform. These methods are designed to enhance segmentation, reporting, and filtering by bringing in custom attributes. This article outlines the available import options and how they can be used to enrich WalkMe data with external user information.
End User Update API Integration
This integration provides a secure method to import user data into WalkMe through API calls. Once the data is imported, it can be utilized to enhance user profiles, allowing for more precise segmentation and content personalization.
This integration is particularly useful for organizations looking to maintain up-to-date user information and deliver tailored experiences based on real-time data.
Salesforce Integration
The Salesforce Incoming Integration allows for the periodic import of data from any Salesforce object into WalkMe's End User Object. This data becomes available for segmentation, filtering on Insights, and reporting, enabling businesses to target end-users based on specific criteria such as account status or customer type.
By leveraging Salesforce data, organizations can personalize WalkMe content and analyze user interactions more effectively.
Amazon S3 Integration
This integration connects third-party software via Amazon S3 to WalkMe, facilitating the import of attributes and data for analytics and content personalization. By importing data from Amazon S3, organizations can enrich user profiles and create more targeted user experiences.
This integration is ideal for businesses that use Amazon S3 as their primary cloud storage solution and want to leverage their existing data within WalkMe.
Google Cloud Storage Integration
The Google Cloud Storage integration allows for the seamless import of user data into WalkMe. This data can be used to enrich user profiles, segment content, and personalize user experiences.
By integrating with Google Cloud Storage, organizations can ensure that their user data is always up-to-date and leverage it to deliver more relevant and engaging content to their users.
Azure Blob Integration
This integration offers a seamless way to import data from Azure Blob storage into WalkMe, significantly enhancing user experience through advanced personalization and automated updates. By importing data from Azure Blob, organizations can create more personalized user experiences and automate updates based on the latest data.
This integration is particularly beneficial for businesses that use Azure as their primary cloud storage provider.
SFTP Integration
The SFTP Incoming Integration enables the secure import of user data from an SFTP server into WalkMe. This data can be used to enrich user profiles, segment content, and personalize user experiences.
By leveraging SFTP, organizations can ensure that their data transfers are secure and reliable, making it an ideal solution for businesses that require secure file transfers.
CSV Incoming Integration
This integration allows for the manual import of user data into WalkMe by uploading a local CSV file. Once imported, the data can be used to create segmented and personalized user experiences.
This integration is particularly useful for organizations that have data stored in CSV format and want to leverage it within WalkMe to enhance user engagement and deliver more targeted content.