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We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
The following are tools you should cultivate to understand your stakeholders and conduct effective stakeholder management;
Stakeholder Lists: Thorough list of stakeholders and place to document the results of stakeholder analysis
Stakeholder Map: Depicts the relationship of the stakeholder to the Program and to one another + their level of influence and interest in the Program
Stakeholder Communication Plan: Clearly outlines the activities, communications, frequency and more for easy communication management.
(scroll to view table)
| Stakeholder Group | Role in WalkMe Program | WalkMe DAP | WalkMe Learning Arc | WalkMe AI |
| Executive Sponsor (CIO / COO / CHRO) | Owns outcomes, funding, and strategic priority | ✓ | ✓ | ✓ |
| Transformation / Program Sponsor | Aligns WalkMe to SAP / enterprise initiatives | ✓ | ✓ | ✓ |
| Process Owners | Define standard processes and compliance | ✓ | ✓ | ✓ |
| Enablement / Digital Adoption COE | Owns WalkMe strategy, design, governance | ✓ | ✓ | ✓ |
| L&D / Learning Teams | Design role-based learning journeys | △ | ✓ | △ |
| IT Application Owners | Ensure system stability and integrations | ✓ | △ | ✓ |
| Security / Risk / Compliance | Govern data, access, and AI usage | △ | △ | ✓ |
| AI Governance / Data Ethics | Define AI guardrails and trust | – | – | ✓ |
| Managers & Supervisors | Reinforce adoption and performance | △ | ✓ | △ |
| Business Users | Execute work and consume guidance | ✓ | ✓ | ✓ |
(scroll to view table)
| Stakeholder | Primary Message | Channel | Cadence |
| Executive Sponsors | WalkMe accelerates adoption, productivity, and AI trust | Steering committees | Quarterly / milestones |
| Transformation Leaders | WalkMe enables Day 1 readiness and stabilization | Program reviews | Monthly |
| Process Owners | WalkMe enforces standard processes | Design & validation sessions | Phase-based |
| Enablement COE | WalkMe is the system of enablement | Working sessions, dashboards | Weekly |
| IT & Security | WalkMe is secure, governed, and non-disruptive | Technical & risk reviews | Release-based |
| L&D | Learning Arc reduces training burden | Enablement planning | Monthly |
| Managers | WalkMe improves team productivity | Manager briefings | Go-live + ongoing |
| End Users | WalkMe helps you get work done faster | In-app, Learning Arc | At go-live |