WalkMe Learning Arc Console & Content Organization Guide

Workspace & Folder Management

1. Use Workspaces Strategically

• Group by Business Unit or Region: HR, Sales, Support, EMEA, APAC
• Designate "Sandbox" or "Dev" workspaces for testing before content goes live

2. Standardize Folder Structures

• Organize by learning areas or applications, not by people
• Example Structure:
  • Business Architecture
    • Domain / Department / Audience
      • Business area / Topic
        • Workflow / Tasks (Action/Outcome)
          • Products 
          • Role Based
• Risk & Compliance
  • Ethics Training
  • Security Training
  • Policy Training
• Skills & Development
  • Presentation Skills
  • Development Skills
  • Industry Specialty Skills
• Programs
  • Project A
  • Project B

Naming & Metadata Standards

1. Naming Conventions for Clarity

• Format: [Audience] – [Topic] – [Action/Outcome]
  • Example: "Sales – Pipeline Basics – Qualify a Lead"
• Use version tags when needed:  "Sales – Pipeline Basics – Qualify a Lead V2.0”

2. Tag Everything Thoughtfully (optional)

• Consistent metadata tagging:
  • Region
  • Role
  • Product / Instance
  • Release Cycle (e.g., Q1 FY26)

3. Use Statuses to Manage Progress

• Provided by Learning Arc

4. Maintain a Master Index (Only if required)

• Unique Number Identification System

Content Lifecycle Maintenance

1. Structured Migration & Build Strategy

• Review & Author: Evaluate existing content and revise as needed
• Approve & Publish: Use defined workflows before content goes live
• Migrate or Build:
  • Copy legacy content from SAP Enable Now (SEN)
  • Decide whether to wrap or rebuild
  • Use WalkMe Producer tools for editable content

2. Content Design in Learning Arc Format

• Combine:
  • AI-generated content
  • Manual simulations
  • Quizzes & self-checks
  • Reorder and tag content clearly to improve search and discoverability

3. Clean As You Go

• Archive outdated or underperforming content
• Schedule quarterly audits of folders and learning units