Insights Classic Timezone Settings

Last Updated March 18, 2025

Applies to:

WalkMe for Customers WalkMe for Employees Desktop WalkMe DAP Canada FedRAMP

Brief Overview

WalkMe allows setting a Timezone in Insights with which all data will be displayed. Choosing the right timezone aligns the data in a way that is clearer and more accurate, and allows for making better data based decisions. The default timezone is UTC (Coordinated Universal Time).

Notes

Timezone settings are only available to Multi-System Administration Accounts
By changing the Insights timezone, all views and dashboards on Insights will display data according to the newly selected timezone
It is recommended to consult with your peers before changing the timezone settings, as it will affect the views of all of the WalkMe users in your organization
Insights Reports will remain in UTC time, whether they are exported, downloaded, sent by email, or extracted by an ongoing integration

How it Works

Steps for setting your timezone

To access your timezone settings, please follow these steps:

Log into your account at insights.walkme.com
Click on your account name in the upper right corner and choose "Timezone Settings"
Select your desired timezone and click "Save"

Timezone Settings for Insights Console

We currently do not offer timezone settings for Insights in the console. However, we are planning to include this feature in the console in the future.

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Insights Classic Timezone Settings

Applies to:

Brief Overview

How it Works

Steps for setting your timezone

Was this article helpful?

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