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Can’t See Insights Data Past One Year

Last Updated March 5, 2025
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Issue

Why am I not able to access my Insights data going further back than a year?

Solution

In order to ensure that the dashboards load as efficiently as possible, the date range is limited to the past year.

  • If you're interested in getting access to a larger timeframe, you can request data storage for three years by contacting your Customer Success Manager

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WalkMe Packages

WalkMe for Customers WalkMe for Employees SAP Premium Desktop WalkMe DAP Canada FedRAMP

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