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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
The Deploy Desktop page in the Menu Console enables organization-wide installation and deployment of the desktop menu on users' machines.
The validation checklist ensures that the desktop menu can be deployed in your organization.
Review the checklist with the relevant stakeholders, which likely include your IT team and check the box once a condition has been confirmed.
| Operation system | Installers | Settings File Path | Description | Example |
| Windows | .msi, .exe | <installationDir>.. or %localappdata% | One folder above the installation path | C:Program FilesWalkMe |
| Windows | .msi, .exe | %ProgramW6432%WalkMe | Program files, in WalkMe folder | C:Program FilesWalkMe |
| Windows | .msi, .exe | <system drive>..WalkMe | WalkMe folder in system drive | C:WalkMe |
| macOS | .pkg | /Users/Shared/walkme |
4. Enable your IDP in the Admin Center if standard or gradual mode was selected on the configuration step
The WalkMe Menu now supports three login modes — Lite, Gradual, and Standard — giving organizations more flexibility in how users access content on the desktop menu.
Learn more about login mode configuration here:
On this screen, download the installers for each of the operating systems (Windows and MacOS) within the organization.
There're three types of the Windows installers - download the installer that best suits your needs:
Mobile
The Mobile app can be downloaded via App Store or Google Play.
This step appears only when the target desktop system is identified as SAP GUI.
To function in SAP GUI environments, WalkMe components must be trusted and permitted by your organization's endpoint security policies. Choose one of the two validation methods below and complete it with your IT or security team.
Option 1: Application allowlisting
Allow the following WalkMe applications within your endpoint protection and security tools:
ExtensionManager.exe
WalkMeMenu.exe
Common security platforms include: Microsoft Defender, Windows Defender AppLocker, CrowdStrike Falcon, SentinelOne, VMware Carbon Black, Symantec Endpoint Protection, and McAfee Endpoint Security.
Option 2: WalkMe certificate configuration
Alternatively, configure your endpoint security solution to trust applications signed by the official WalkMe code-signing certificate. This approach is commonly supported by enterprise security and application control platforms.
Common security platforms include: Microsoft Defender / WDAC, Windows Defender AppLocker, and VMware Carbon Black.
