Install WalkMe into Oracle Fusion Apps

Last Updated August 13, 2026

Brief Overview

Oracle Fusion applications have a feature that lets you add your own custom JavaScript code. With this feature, we can add the WalkMe Snippet directly into these platforms without needing to use a separate extension.

The WalkMe Snippet is a special piece of code written in JavaScript that lets WalkMe appear on your website. Every WalkMe Editor account has its own unique snippet code. This guide will show you step-by-step instructions on how to install the snippet into your Oracle Fusion application.

Setting/Deploy

Update the Oracle Content Security Policy Setting

Content Security Policy (CSP) is a security feature that protects websites from being attacked by malicious code. One way it does this is by limiting the resources that a website can load.

The ORACLE.ADF.VIEW.ALLOWED_ORIGINS profile in Oracle is used to specify which domains are allowed to interact with the website. Before installing your WalkMe Snippet, you will need to allow walkme.com domain resources to Oracle:

  1. Go to ORACLE.ADF.VIEW.ALLOWED_ORIGINS: Profile Values
  2. Add 'self' https://*.walkme.com to the Profile Value field
  3. Click Save

Find your snippet

The snippet code is available from the WalkMe Editor. You will need to copy this code to use later in the embedding process below.

  1. Click the settings button (gear icon) in the WalkMe Editor
  2. Click System settings

  3. Go to the Snippet tab
  4. Select the correct environment from the dropdown (Test/Production)
    • Each environment has a slightly different snippet code
    • If you have a test/sandbox/staging site, select the Test snippet
    • If you would like the snippet for publishing to your end-users, select the Production snippet
      Note

      The snippet environment will automatically select the environment open in the editor.

  5. Don't copy the whole snippet. Instead, copy the URL embedded in the snippet, and create a code snippet like the example below:
    • Example code snippet to embed:
<script src='https://cdn.walkme.com/users/90ffe6d14ea242c19e029b712cbbca83/test/walkme_90ffe6d14ea242c19e029b712cbbca83_https.js'></script>
Snippet Code Retrieval Issue

If you aren't able to retrieve the snippet code, please contact our support team.

How It Works

It's important to determine which type of Oracle application or page you want to add the WalkMe snippet to before proceeding with the embedding process. Choose the appropriate set of steps to embed the WalkMe Snippet from the options provided below:

Steps to Embed the Snippet into (legacy) Page Template
  1. Create a new sandbox and activate the sandbox
  2. Click on Edit Global Page Template from Settings and Actions

3. On the screen, select the center header element (see label 1 below)

    • This is the location on the page where the snippet element will be embedded

4. On the bottom of the page, a component editor will appear, you can use your mouse to expand it up about halfway through the page

5. Click on the + icon to add a new component (see label 2 below)

6. Select Components

7. Click + Add next to HTML Markup and then Close

8. Click your new HTML Markup component

    • In the Markup Editor on the bottom, you should see a line that says outputText: New HTML Markup
    • Select outputText: New HTML Markup

9. Click the Edit icon (Gear icon)

10. Click the arrow next to the Value field and select Expression Builder

11. Remove the default value and paste the WalkMe snippet instead

12. Click OK to close the Expression builder

13. Click OK to close the Component Properties

14. Click Close on the top right to exit the editing interface

Technical Notes

  • Oracle is not supported on Mobile Web

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