Brief Overview

Simulations in WalkMe Learning Arc let you capture real workflows and play them in demo, practice, or test modes. This helps learners understand processes in a guided, controlled environment. Editing a simulation lets you modify slides, add visual annotations, and switch between modes. You can also adjust mode-specific settings and preview the experience from a learner's point of view. Together, these tools make it simple to create detailed, interactive simulations that enhance the learning experience.

Access Simulation Editing

1. Go to the simulation element in the learning content builder
2. Open the simulation in edit mode using one of these actions:
   1. Select the simulation element, then select Edit Simulation in the toolbar
   2. Hover over the simulation element
      1. Hover over the simulation element, open the Options menu, and select Edit
         
3. The simulation opens in edit mode on a new page

Simulation Overview

The simulation editing page includes four main areas:

1. Simulation slides panel
2. Top panel
3. Main canvas
4. Annotation toolbar

Simulation Slides Panel

The slides panel appears on the left and shows the simulation's steps in order.

Display mode

1. In the panel header, select the Display mode icon

2. Choose one of the following:

   1. Thumbnail: Large image previews of each slide

   2. List: Compact view showing step numbers and titles

Slide options

Each slide includes an Options menu with tools for managing steps.

Available actions:

1. Step Properties: Edit the step title and description
2. Go to site: Open the page where the simulation was captured
3. Change image: Swap the slide's image from another slide or upload a new image
4. Cut / Copy / Paste below: Move or duplicate slides
5. Duplicate: Create a copy directly under the current slide
6. Hide: Exclude the step from playback without deleting it
7. Download JPG: Save the slide as an image
8. Delete: Remove the slide completely

Step properties

Information

Add details to help learners follow the simulation flow:

1. Title: Name the step clearly and consistently
2. Description: Add short context or instructions (optional)

Audio

1. Turn on Audio to narrate the step during demo mode playback
2. Choose how the audio is generated:
   1. Text to speech: Reads the step title and description alongside the animation
   2. Audio recording: Use a custom audio file for the step. Choose one of the following:
      1. Upload from Device to upload a file
      2. Record Audio to record directly

Bulk actions

To manage multiple slides:

1. Select slides using the checkboxes or select Select All Slides
2. A blue toolbar appears with these actions:
   1. Delete
   2. Download
   3. Cut
   4. Export
   5. Copy

Reorder slides

• Drag a slide to a new position

Add new slide

You can insert new slides anywhere in the simulation.

1. Hover between slides to show the + Create divider

   1. Add Recording: Follow the capture flow to record new steps

   2. Add Slide: Select an image from this simulation or upload one from your computer

2. Follow the capture flow to record new steps

Top Panel

The top panel contains controls for managing the entire simulation.

Includes:

• Simulation title
• Mode selection (Demo, Practice, Test)
• Mode settings
• Undo / Redo
• Version history
• Share
• Comments
• Export
• Preview
• Delete

Edit simulation title

1. Select the title field, type a new name, and press Enter

Mode settings

1. Select Mode Settings in the top panel
2. The settings panel opens on the right side

Select mode

1. In the top panel, click the Select mode dropdown

2. Choose one of the following:

   1. Demo mode: Plays the simulation in a guided walkthrough format

      1. No interaction required

      2. Best to demonstrate a process before hands-on learning

   2. Practice mode: Lets users try the steps themselves, with optional feedback for mistakes

      1. Learners click through the flow

      2. Highlights point to the right elements

      3. Builds confidence before assessment

   3. Test mode: Assess understanding without guidance
      1. Learners complete the flow on their own
      2. Use for tracking progress or confirming readiness

Demo mode settings

1. Display delay: Set how long each slide appears

   1. Adjust the slider or enter a value

2. Success message: Add a short title and message shown after the simulation is completed

3. Audio: Turn on to enabled step audio during demo mode playback (disabling removes audio from playback entirely)

4. Select Reset to restore defaults (optional)

5. Select Save to apply changes

Practice mode settings

1. Error handling: Add a short title and message shown when a user clicks incorrectly
2. Allowed attempts: Number of retries
3. Click Reset to revert to the default error handling (optional)
   Note

   user fails all allowed attempts, the error message will reappear with a Show me button. This button triggers an animation that demonstrates the correct action and moves the user forward to the next step.

4. Success messages: Add a short title and message shown after the simulation is completed
5. Click Done to apply changes

Test mode settings

1. Instructions: Add a title and message shown at the start of the simulation
2. Error handling: Add a short title and message shown when a user clicks incorrectly
   1. Allowed attempts: Number of retries
3. Scoring: Set the required score to pass the test
4. Passed message: Add a short title and description shown when the learner meets the minimum score
5. Failed message: Add a short title and description shown when the learner does not meet the minimum score
6. Click Reset to revert to the default error handling (optional)
7. Click Done to apply changes

Undo/Redo

• Select Undo to revert your last change

• Select Redo to apply it again

Version history

1. Select Version History to view previous versions

2. The side panel shows:

   1. Version name

   2. Modified by

   3. Modified date

1. To restore, select a version and choose Restore

2. To rename, select the version name, type a new one, and press Enter

3. To delete, select versions and choose Delete in the floating toolbar

Share

You can share simulations with other users.

1. Click the Share button
2. A share popup will open with two tabs:
   1. Builders: Share the simulation with other builders for review or collaboration
   2. Learners: Share the simulation directly with learners as a standalone link, outside of a course or microlearning

Builders

1. Add users: Enter one or more email addresses in the text field to share the simulation with specific users
2. Add message (optional)
3. Copy Link: Copy the simulation's link and share it manually
4. Click Share to send the invite to the added email addresses

Learners

1. Simulation modes: Choose the mode learners open the simulation in
2. Select Copy Link to copy the link

Comments

Use comments to collaborate on simulation slides.

View comments

1. Click the Comments icon at the top of the page to open the comments panel

Add a comment

1. Select + Add Comment
2. Type your feedback, then select Add

Manage comments

1. In the comments panel, open the Options menu next to a comment
2. Select Edit Comment or Delete Comment

Resolve comments

1. When feedback is addressed, select the Check icon to mark it as resolved

Filter comments

1. Select the Filter icon to view:
   1. All comments
   2. Open
   3. Resolved

Export

1. Select the Options menu at the top of the page and select Export

2. Turn on Export with cover slide (optional)

3. Choose a format:

   1. PDF Document:

      1. Landscape

      2. Hands-on

   2. Word Doc

   3. PowerPoint

   4. SCORM

   5. Video

   6. HTML: Embed simulation in sites which support HTML formatting

   7. Markdown: Embed simulation in sites which support Markdown formatting (i.e. github, notion, sharepoint)

Export SCORM Packages

Embed

1. Select the Options menu at the top of the page and select Embed

2. Choose a format:

   1. Copy to Source Code

   2. Copy HTML

   3. Copy Markdown

Details

1. Click the Options menu at the top right hand side of the page
2. Select Details
3. The simulation details appear in the right-hand panel

Delete

1. Select the Options menu at the top of the page and select Delete

Preview

1. Select Preview to open the simulation in the selected mode

Main Canvas

The main canvas displays the currently selected slide at full size for review and editing.

Annotations Toolbar

Use the annotations toolbar at the bottom of the page in demo mode to add visual guidance to a slide.

Available annotations:

1. Captured element: Highlighted captured UI element to show where to click or type
2. Shapes: Add boxes, arrows, or pointers
3. Text: Add short instructions or labels
4. Pencil: Draw freehand marks
5. Blur: Hide sensitive content
6. Zoom: Adjust your view
7. Image: Add an image
8. Clear all: Remove all annotations

Captured element

1. Select Captured Element in the annotation toolbar

2. Use the inline toolbar to adjust:

   1. Overlay: Dim everything except the highlighted element and choose a shade

   2. Border: Set the outline color

   3. Trigger type: Define the action a learner must perform to progress to the next step (available in Practice and Test modes)

Trigger type

Trigger type defines how the learner completes the step. Click-based trigger types require a mouse interaction. Input trigger type requires entering text into a field.

1. In Trigger type, select one of the following:
   1. Click
   2. Double click
   3. Right click
   4. Input
   5. Dropdown

Input trigger type

If you select Input, select the Controls icon to configure additional settings

1. In Trigger action, define how the learner completes the input action by selecting one or more of the following:
   1. All actions
   2. Tab
   3. Enter
   4. Focus lost
2. Turn on Input validation to require the learner to enter a specific value or match a regex pattern
   1. If the field contains a simple string, string matching will be used. If the field starts with /^ and ends with /, it is matched via regex.
   2. Samples:

      RegEx	Description	Accepted inputs
      /^.*/	Any input including empty	"a", "123", ""
      /^.+/	At least one character	"a", "123"
      /^PR_.+/	Any string starting with PR_ and at least one more character	"PR_12345", "PR_Abcd"
      /abc/	Any string containing "abc"	"123abc456", "abcd"
      /^d{6}$/	A string of exactly 6 digits	"123456"

3. In Fill value, enter the value populated automatically by the player when Show me is selected
   1. The recorded value is used by default and can be edited

Dropdown trigger type

When you capture a native select element, it's automatically detected as a dropdown and plays back as a dropdown in all modes.

1. Select the Controls icon to configure additional settings
2. Dropdown validation: Define how the learner completes the step:
   1. Any value: The step triggers when the learner selects any option
   2. Specific value: The step triggers when the learner selects a specific option. The value recorded during capture is selected by default

Shapes

1. Select Shapes in the annotation toolbar

2. Choose a shape:

   1. Balloon

   2. Straight arrow

   3. Curved arrow

   4. Rectangle

   5. Circle

3. Use the inline toolbar to adjust:

   1. Fill: Background color (balloon, rectangle, or circle)

   2. Stroke: Border or line color

   3. Width: Set the border thickness

Text

1. Select Text in the annotation toolbar.

2. Click on the slide and type your instruction or label

3. Use the inline toolbar to apply the following formats:

   1. Font

   2. Font size

   3. Color

   4. Format text: Bold (B), Italic (I), Underline (U)

   5. Lists: Bulleted list or numbered list

   6. Link: Add a hyperlink

   7. Alignment

Pencil

1. Select Pencil in the annotation toolbar to draw freehand on the slide

2. Use the inline toolbar to adjust:

   1. Stroke: Line color

   2. Width: Line thickness

Blur

1. Select Blur in the annotation toolbar

2. Drag to draw a blur box

3. Resize or move the box as needed (optional)

Focus area

1. Click Zoom in the annotation toolbar
2. Use the slider to zoom in or out

Image

1. Select Add Image in the annotation toolbar
2. Select and insert an image from your computer
3. Adjust the opacity using the slider

Technical Notes

• Simulation recording issues on older Google Chrome browser version
  • If you are experiencing any issue with recording simulations, update your Google Chrome browser to the latest version, relaunch Chrome and try again.
• Text to speech is currently limited to English only
• Recording longer simulations
  • For optimal performance, we recommend recording in batches of up to 50 steps. After each batch, stop and let the system process before adding more steps to your simulation. While simulations can capture extended workflows, recordings of 100+ steps in a single session may experience processing issues. Recording in smaller segments ensures your work is saved reliably and gives the system time to process each batch.
• Screen resolution and display scaling
  • Record simulations using common resolutions like 1920×1080 (or 1366×768) with display scaling and browser zoom at 100%. Avoid 4K, ultrawide, or maximized-on-large-monitor recordings, as balloon annotations are sized relative to resolution and oversized displays make them appear too small during playback.