Please log in to continue
WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
With TeachMe, you can leverage the new TeachMe Dashboard to gain visibility into how end-users are engaging with your lessons, courses and WalkMe items, as well as to evaluate end-users' quiz performance.
TeachMe Analytics is part of the new TeachMe Dashboard that can be accessed via teachme.walkme.com.
TeachMe Analytics includes 3 main pages:
TeachMe Analytics Overview displays combined analytics of all course data based on the following components:
System
Toggle between your systems to view analytics for the courses on each.
Environment
Toggle between your Test, Production, etc environments to view analytics on each.
Time
The Time Filter allows you to monitor course data within a chosen date range. Once you have chosen your date range, all data fields within this page will display data within that range. The default range is 7 days; after the first change, each new session will display the new range until you change it again.
Historic Data is available in a rolling window of one year.
User Started
This field displays the number of users who started at least one course in the date range.
Starting a course means starting any Smart Walk-Thru or Resource that is assigned to that course, even if started outside TeachMe.
User Completed
This field displays the number of users that completed any course within the date range. If the same user completed a course multiple times, the most recent completion is displayed. A course is considered complete when the last open item is completed, even if the item was done outside TeachMe.
Quiz Completion Rate
This field displays the rate of users who passed the quizzes out of the total number of users who submitted a quiz in the date range. This rate is calculated by using the most recent quiz submission per user per course.
Avg. Completion Time
This field displays the average time between “User Started” and “User Completed”, for a specific course, for each user, within the date range.
Users that only have “User Started” or “User Completed” (not both) in date range, will not be included in this metric.
Let's take a look at each column within the Courses table:
Segment: This column displays the audience (or segment) that has access to this course.
Started: This column displays how many users started this course within the selected date range.
Completed: This column displays how many users started and completed this course.
Avg. Quiz Score: This column displays that course's average of all most recent “Quiz Scores” of all users within the selected date range of that course
Avg. Quiz Attempts: This column displays the total number of times a user completed a quiz and received a Quiz Score, within the selected date range.
Course Analytics are very similar to the Overview Analytics, just with a few changes:
For the sake of brevity, let's take a look at only the new analytics:
Outline Tab
The outline tab displays analytics for each item within that course.
Users Completed Item
If the item is:
Drop-off
This column will only be populated if you have enforced the order of the course outline.
If the order is enforced you will see the following data for each item:
Quiz analytics gives you a deep dive on how your users are managing on each quiz.
To access quiz analytics, click the relevant course from the Courses page then navigate to the Quiz tab.
The Quiz Tab displays the following analytics for this course:
Question & Responses: Here you will see each question within the quiz and all the responses associated with that question.
Updating questions and answers - If the text of an answer is updated or changed, the date range you select will display the most recent change if we select a date range before that specific day, we would still see the most recent version of the question's text. The question ID does not change if we change text.
The User Analytics is a great way to get insight on each individual user's progress. The User Analytics page displays:
User Analytics can also be filtered via time, environment, or system (as above) as well as the following:
Course
Select the course for which you'd like to view user analytics.
User Progress
Filter based on user completion or incompletion.
Quiz Results
Filter between users who passed or did not pass a quiz.
Let's take a look at each column of the User Analytics table:
User: The UUID of the user as defined when setting up the system.
Course Name: The name of the course that this users has started
Started: The most recent start date of any Smart Walk-Thru or Resource that is assigned to that course, even if started outside TeachMe, within the selected date range.
Completed: The date the user completed the course.
Time to Complete: How long it took the user to complete the course.
Quiz Result: Displays the score of the most recent quiz that was submitted by that user within the selected date range.
No. of Quiz Attempts: The total number of times this user submitted the quiz for a specific course and received a Quiz Score, within the selected date range.
Why am I seeing different data on Insights about TeachMe courses?
TeachMe logs the first occurrence of user activity. Meaning, TeachMe keeps the first time a user starts and completes a course or quiz for analytics.
Insights tracks all user activity, including latest user activity. If a user decides to revisit a course or quiz, Insights will track it. TeachMe does not track this activity.
Typically, in terms of learning and development, the most valuable data is the data from the user's first interaction with the course, which indicates whether or not a user understood the content, or if further development is needed.