WalkMe Release Schedule and Communications
Releases
WalkMe regularly releases quarterly updates to introduce new product features and capabilities, while also continuously releasing product enhancements, bug fixes, and feature improvements on an on-going basis.
Every product update is documented as a release note on the WalkMe Help Center. There is also an option there to subscribe to daily and weekly email updates for all release notes. Quarterly releases are also communicated via email, and webinars are available for major releases.
Beta program
WalkMe offers early adopters the option to become design partners and join our open beta programs. More details can be found here.
Retirements
At times, WalkMe may decide a feature will be retired, or a significant change in behavior is required. While WalkMe strives to conduct automatic migration without impacting existing content, in certain cases customer action may be necessary.
In these situations, a communication email will be sent, outlining the required action and timeline. The WalkMe technical teams will be readily available to offer assistance throughout the process. More details can be found here
Maintenance window
WalkMe keeps a mature enterprise-grade product and is required to maintain high standards for our infrastructure. To meet these standards, we allocate a tentative maintenance window on Sunday mornings every other week. In case we activate this window, a release note communication will be sent.