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Release Notes – 2025

Last update: November 24, 2025 RSS
  • Fall ’25 product release

    • The Fall ’25 release is here—delivering smarter learning, stronger adoption, and faster impact with the introduction of WalkMe Learning Arc and enhanced digital adoption capabilities

      Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 WalkMe Learning ArcAdmin CenterActionBotBuilder AssistantInsightsConsoleContent & GuidanceReportsContextual AI AssistanceEditorMenuSolutions GalleryThemingQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • View AI Action Step outputs in Flow Tracker

    • See saved AI Action Step outputs—value, duration, and expiry—with access details available in the WalkMe Data button
    • You can also reset values as needed

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEU
  • Action bar updated to match SAP Fiori design

    • Aligned with SAP Fiori standards, the action bar now features updated fonts, colors, borders, and icons
    Note: SAP updates will become available in the following weeks.

    November 24 Contextual AI AssistanceFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAP
  • Expanded language support for the action bar

    • Now supports 11 languages, enhancing accessibility so users can interact with action bar in their native language
    Note: SAP updates will become available in the following weeks.

    November 24 Contextual AI AssistanceFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAP
  • Tab switching and pinning in the action bar

    • Switch between tabs like AI Chat and Learning, and pin your favorite for quick access—boosting discoverability and personalization
    Note: SAP updates will become available in the following weeks.

    November 24 Contextual AI AssistanceNew releaseQuarterly releaseNovemberGA (general availability)USEUSAP
  • Hide the action bar when not needed

    • Hide the action bar to reduce distractions—then bring it back anytime when you’re ready to use it
    Note: SAP updates will become available in the following weeks.

    November 24 Contextual AI AssistanceNew releaseQuarterly releaseNovemberGA (general availability)USEUSAP
  • Save quick actions in the action bar

    • Turn one-off personal prompts into reusable custom actions—eliminating duplication and simplifying repeat tasks
    Note: SAP updates will become available in the following weeks.

    November 24 Contextual AI AssistanceNew releaseQuarterly releaseNovemberGA (general availability)USEUSAP
  • ActionBot console enhancements

    • New capabilities have been added to the ActionBot console, including:
      • Export content to CSV
      • Enhanced suggestion layout in question and conversation settings
      • Content IDs added to streamline management
      • ID-based search
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 ActionBotFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • AI-powered search in Solutions Gallery

    • Find the right accelerator faster with new AI search, where results are filtered inline and ranked by metadata, events, and descriptions
    Note: SAP updates will become available in the following weeks. 

    November 24 Solutions GalleryNew releaseQuarterly releaseNovemberGA (general availability)USEUSAP
  • AI Answers data collection and export

    • Admins can opt in to capture AI Answers questions and responses for reporting—then export the data directly from the Admin Center

    November 24 AI CenterNew releaseQuarterly releaseNovemberGA (general availability)USEU
  • Redesigned navigation bar in WalkMe Console

    • Navigate faster with a category-based layout featuring Content, Tools, Admin, and Analytics, along with app favoriting and an easy toggle between the new and previous views
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 ConsoleFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • See file sources behind AI Answers

    • View the original files—like PDFs, scans, and images—used to generate AI Answers, giving users more transparency and trust in the results

    November 24 AI CenterNew releaseQuarterly releaseNovemberGA (general availability)USEU
  • Session-level insights widgets in the console

    • Access a new dashboards that provides data around session-level metrics—making it easier to analyze user engagement at a glance
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 InsightsNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Session Playback access from the console

    • Access Session Playback in Insights Classic directly from the console—making it faster to review sessions without losing functionality

    November 24 InsightsNew releaseQuarterly releaseNovemberGA (general availability)US
  • Advanced filtering in Insights

    • Filter by events, content, and user identifiers in the console to explore data with more precision—now aligned with Insights Classic’s filtering capabilities
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 InsightsNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Mobile web data support in Insights

    • Dashboards, reports, and filters in the console now fully support mobile web systems—removing a key blocker for customers using mobile browsers
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 InsightsNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Account-level analytics in Insights

    • View account-wide data directly in the console—now available in OOTB dashboards, active users, reports, and more
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 InsightsNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Desk.com integration EOL from WalkMe Menu search

    • The Desk.com integration has reached End of Life (EOL) and is no longer available in the WalkMe Menu search. To maintain search functionality, migrate to a supported search integration

    November 24 MenuAnnouncementQuarterly releaseNovemberGA (general availability)USEU
  • Upcoming End of Life for Desktop Menu integrations

    • The following WalkMe for Desktop integrations will reach End of Life (EOL) in the Winter 2026 release: Drupal, Ivanti, NetSuite, Box, Docebo, Seismic, and OpenAI
    • No customers are currently using these integrations. This removal is a compliance requirement with SAP ATS

    November 24 MenuAnnouncementQuarterly releaseNovemberComing soonUSEU
  • Upcoming End of Life for Classic Insights features

    • The following Classic Insights features will reach End of Life (EOL) on January 1, 2026 for US and EU data centers, as part of the Classic Insights retirement: Session Stream, Custom Event filtering, Session filters and Session Mode, Recommended Reports, Quadrant Event Visualization View, and Page-Specific Reports (for example, SWT Play Logs)
      • EOL for Canada and FedRAMP data center will be on March 1, 2026

    November 24 InsightsAnnouncementQuarterly releaseNovemberComing soonUSEUFedRAMPCanada
  • Desktop automation for SAP GUI

    • WalkMe for Desktop now automates actions in SAP GUI—including clicks, field focus, text entry, and autofill—to reduce manual work and speed up task completion

    November 24 Content & GuidanceNew releaseQuarterly releaseNovemberGA (general availability)USEU
  • Content Manager enhancements

    • New features and improvements in Content Manager include:
      • Redesigned folder and view navigation
      • Added "Order index" column for easier content organization
      • New built-in saved view for quick access to filtered content
      • Ability to archive items across multiple environments
      • Language dropdown to switch between translations in the preview popup
      • "Description" field from the editor now available as a column
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 Content ManagerFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Visual Designer updates for SAP GUI

    • Build SAP GUI Smart Walk-Thrus faster with the Visual Designer—see the process map and guidance balloon side by side for a smoother creation experience
    Note: Canada and FedRAMP updates will become available in the following weeks.

    November 24 Content & GuidanceFeature upgradeQuarterly releaseNovemberGA (general availability)USEUFedRAMPCanada
  • WalkMe Surveys enhancements

    • New features and capabilities have been added to WalkMe Surveys, including:
      • Localization for the "Thank You" page
      • Enhanced survey preview popup
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 SurveysFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • HTML launcher support in WalkMe for Desktop

    • Now supports HTML-based launchers with full design flexibility—including invisible launchers for clean, UI-free triggers and streamlined workflows
    Note: Canada and FedRAMP updates will become available in the following weeks.

    November 24 Content & GuidanceFeature upgradeQuarterly releaseNovemberGA (general availability)USEUFedRAMPCanada
  • Solutions Gallery enhancements

    • New features and improvements in the Solutions Gallery include:
      • Unique URLs for accelerator previews, enabling deep linking and sharing
      • Improved error handling when downloading accelerators between themed and non-themed systems
      • Updated “Create Solution” popup aligned with the Content Manager design for a consistent experience
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks

    November 24 Solutions GalleryFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Support new template flow in WalkMe for Desktop

    • The Template Gallery now supports SmartTips and launchers specifically for WalkMe for Desktop
    Note: Canada and FedRAMP updates will become available in the following weeks.

    November 24 Content & GuidanceFeature upgradeQuarterly releaseNovemberGA (general availability)USEUFedRAMPCanada
  • Set up Pro Menu directly in the console

    • Configure the Pro Menu—text, colors, and display options—right from the console, no tool-switching needed
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 MenuNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Analytics policy setting for WalkMe Desktop Menu

    • A new setting in the desktop menu console lets users manage analytics data collection, with options for mandatory or opt-out end-user preference
    Note: Canada and FedRAMP updates will become available in the following weeks.

    November 24 MenuNew releaseQuarterly releaseNovemberGA (general availability)USEUFedRAMPCanada
  • Upcoming End of Life for ActionBot in the editor

    • ActionBot in the editor will reach End of Life (EOL) in the Winter 2026 release
    • To continue building and managing ActionBots, use the console

    November 24 ActionBotAnnouncementQuarterly releaseNovemberComing soonUSEUSAPFedRAMPCanada
  • WalkMe Learning Arc

    • Introducing WalkMe Learning Arc: Deliver structured, in-app learning content that help users build real skills—not just complete steps—right where work happens
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 WalkMe Learning ArcNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Theming support for existing web systems

    • Enable Theming on your existing web systems—no migration, no 100-item limit
    • Just opt in per system to get started
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 ThemingFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Thumbnail previews in Asset Library

    • Browse assets faster with thumbnail previews and improved load times—making it easier to find and navigate video content
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • iFrame evaluations in Flow Tracker

    • Flow Tracker can now evaluate content inside iFrames—making it easier to troubleshoot and optimize complex implementations
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Open Builder Assistant tickets from Flow Tracker

    • Create Builder Assistant tickets directly from Flow Tracker for faster, more contextual troubleshooting
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Preview and restore versions in version history

    • Preview and restore past versions of WalkMe items and global designs—including balloons, SmartTips, and CSS
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Display conditions in Menu Organizer

    • Quickly view and manage the display conditions set for each item—making it easier to validate targeting and troubleshoot visibility issues
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 MenuFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Visual Designer enhancements

    • Add YouTube and Vimeo videos to ShoutOuts, explore a refreshed carousel experience, and navigate nested components more easily with the new hierarchical view—part of several UX improvements in Visual Designer
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Editor enhancements

    • Editor updates bring more control and efficiency:
      • Continuous evaluation of auto-play rules for scenarios requiring it
      • Monthly frequency option for flexible display timing, even if users don’t log in on the exact day
      • ShoutOut auto-close with duration settings to automatically stop display after a defined period
      • Default launcher setting for streamlined system setup
      • Segment creation directly from within an item for faster configuration
      • Auto-calculation of z-index
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Gradient color in Theming

    • Action bar users can now add gradient color to their Theming designs
    Note: SAP updates will become available in the following weeks. 

    November 24 ThemingFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAP
  • Editor versions below 5.0.0 EOS after December 31

    • Editor versions earlier than 5.0.0 won't be supported anymore after December 31
    • Upgrade to the latest version to maintain access and compatibility
    Note: Support for the Canada and FedRAMP environments will end in May 2026. 

    November 24 EditorAnnouncementQuarterly releaseNovemberComing soonUSEUFedRAMPCanada
  • Grid view removed from the editor

    • Grid view in the editor has reached End of Life (EOL) and is no longer available
    • Use Content Manager in the console for a more powerful and streamlined way to organize your content

    November 24 EditorAnnouncementQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Redesigned screens for mobile web Smart Walk-Thrus

    • Editor screens for mobile web now offer a cleaner, more accessible UI—bringing a consistent Smart Walk-Thru build experience across platforms
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 Web apps / InstallationFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Compact view in the editor

    • Switch between Compact and Comfortable density modes—Compact view offers tighter spacing, streamlined tabs, and visual tooltips for a more efficient, focused workspace
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    November 24 EditorFeature upgradeQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Filter for missing translations

    • Quickly find and fix missing translations with a new filter in the Translations tab, helping  deliver a more complete, consistent experience
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.  

    November 24 Multi-languageNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Multi-Language Import and Export now in one place

    • Import and export are now part of the Translations page, for simpler access and a more unified experience
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 Multi-languageNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Automatic translation with AWS

    • Automatically translate your entire content library with AWS Machine Translation, now in open beta for full coverage across supported languages
    Note: SAP updates will become available in the following weeks.

    November 24 Multi-languageQuarterly releaseNovemberBetaUSEUSAP
  • Role-based onboarding guidance

    • Tailor onboarding by role so users only see the guidance that’s relevant, reducing noise and improving the experience
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 New releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Groups added functionality in Admin Center

    • Add and assign filters to groups for improved user experience
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 Admin CenterNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Extension Installation includes AIO Installer tab

    • Increases visibility and accessibility for users to the AIO Installer
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 Admin CenterExtensionsNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Upcoming End of Support for Internet Explorer

    • WalkMe will no longer support Internet Explorer starting in the Winter 2026 release, aligning with Microsoft’s end of service
    • Transition to a supported browser to ensure full functionality and access to new capabilities
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 24 AnnouncementQuarterly releaseNovemberComing soonUSEUSAPFedRAMPCanada
  • Google & Zendesk menu search integrations

    • Google and Zendesk have been added as menu search integrations for FedRAMP and Canada customers

    November 24 MenuFeature upgradeQuarterly releaseNovemberGA (general availability)FedRAMPCanada
  • Editor version 5.3.0 with auto-update capability

    • New editor version that includes auto-update capability is becoming available:
      • For Canada customers on December 8th
      • For FedRAMP customers on December 15th

    November 24 EditorFeature upgradeNovemberComing soonFedRAMPCanada 5.3.0
  • Upcoming End of Life for Digital Adoption Projects

    • The Digital Adoption Projects dashboard in Classic Insights will reach End of Life (EOL) in the Winter 2026 release

    November 24 InsightsAnnouncementNovemberComing soonUSEUFedRAMPCanada
  • Chromium editor extension 3.1.313

    • Includes infrastructure improvements and bug fixes

    November 20 ExtensionsFeature upgradeNovemberGA (general availability)USEU 3.1.313
  • Chromium user extension version 4.0.282

    • Includes extension imrpovements and bug fixes

    November 20 ExtensionsFeature upgradeNovemberGA (general availability)USEU 4.0282
  • Insights settings in Admin Center

    • Data collection and analytics settings have moved from Insights Classics, giving admins centralized control directly in the Admin Center
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    November 16 Admin CenterInsightsNew releaseQuarterly releaseNovemberGA (general availability)USEUSAPFedRAMPCanada
  • Automatic updates for Unique Exentsions

    • From November 23, 2025 Unique Extensions will automatically update to the latest version by default

    November 12 ExtensionsAnnouncementNovemberComing soonUSEU
  • Edge Chromium User Extension version 4.0.278

    • Includes infrastructure improvements and an extension popup window status message

    November 10 ExtensionsFeature upgradeNovemberGA (general availability)USEUSAP
  • Chrome User Extension version 4.0.271

    • Includes infrastructure improvements and an extension popup window status message

    November 10 ExtensionsFeature upgradeNovemberGA (general availability)USEUSAP 4.0.271
  • Mobile SDK Android version 2.19.9

    • Includes bug fixes for downloading content

    November 03 MobilePerformanceNovemberGA (general availability)US Version 2.19.9
  • Mobile SDK iOS version 2.20.4

    • Includes performance enhancements and bug fixes

    November 03 MobilePerformanceNovemberGA (general availability)USEU Version 2.20.4
  • SAP support for WalkMe Data in ShoutOuts

    • SAP customers can now set WalkMe Data from the Visual Designer

    October 28 EditorFeature upgradeOctoberGA (general availability)SAP
  • SAP support for new font formats in Theming

    • We now support additional formats for uploading your fonts—TTF and OTF—for SAP customers

    October 28 ThemingFeature upgradeOctoberGA (general availability)SAP
  • Canada support for WalkMe Menu console

    • The WalkMe Menu console app now includes support for customers in Canada

    October 27 MenuNew releaseOctoberGA (general availability)Canada
  • New editor help menu

    • The new menu has AI chat available and retrieves information from WalkMe’s knowledge base

    October 19 EditorFeature upgradeOctoberGA (general availability)USEU
  • Mobile SDK Android version 2.19.8

    •  Includes a fix for recognizing FlutterView, ensuring compatibility with specific Flutter extensions

    October 19 MobilePerformanceOctoberGA (general availability)US Version 2.19.8
  • Mobile SDK iOS version 2.20.1

    • Includes performance enhancements and bug fixes

    September 18 MobilePerformanceSeptemberGA (general availability)USEU Version 2.20.1
  • Font formats in Theming

    • We now support additional formats for uploading your fonts—TTF and OTF

    September 18 ThemingFeature upgradeSeptemberGA (general availability)USEU
  • WalkMe Data in ShoutOuts

    • You can now set WalkMe Data from the Visual Designer

    September 18 EditorFeature upgradeSeptemberGA (general availability)USEU
  • FedRAMP & Canada support for Insights

    • Insights Console now supports FedRAMP and Canada data centers

    September 15 InsightsFeature upgradeSeptemberGA (general availability)FedRAMPCanada
  • Popup survey settings redirect

    • You will now be redirected to the editor to access popup survey settings instead of opening them in-app

    September 14 SurveysFeature upgradeSeptemberGA (general availability)USEUCanada
  • Mobile SDK Android version 2.19.7

    • Includes a new feature that allows setting an additional scroll offset for walk-thru steps during auto-scrolling

    September 10 MobileFeature upgradeSeptemberGA (general availability)US Version 2.19.7
  • Mobile SDK iOS version 2.19.14

    • Includes a new feature that allows setting an additional scroll offset for walk-thru steps during auto-scrolling

    September 10 MobileFeature upgradeSeptemberGA (general availability)USEU Version 2.19.14
  • Mobile SDK iOS version 2.19.13

    • Includes performance enhancements and bug fixes

    September 08 MobilePerformanceSeptemberGA (general availability)USEU Version 2.19.13
  • Summer ’25 release updates for FedRAMP data center

    • The Summer ’25 release is now available in the FedRAMP data center, bringing enhanced scale, control, and productivity with key updates

    September 07 Content ManagerMulti-languageEditorMenuSurveysThemingQuarterly releaseSeptemberGA (general availability)FedRAMP
  • User Extension version 4.0.265

    • Includes infrastructure improvements and bug fixes

    September 02 ExtensionsFeature upgradeAugustGA (general availability)FedRAMPCanada 4.0.265
  • User Extension version 4.0.271

    • Includes infrastructure improvements and bug fixes

    September 02 ExtensionsFeature upgradeAugustGA (general availability)USEUSAP 4.0.271
  • Summer ’25 release updates for SAP data center

    • The Summer ’25 release is now available in the SAP US & EU data center, bringing enhanced scale, control, and productivity with key updates

    August 31 InsightsIntegrationsContent ManagerMulti-languageEditorSurveysThemingQuarterly releaseAugustGA (general availability)SAP
  • Mobile SDK Android version 2.19.6

    • Includes performance enhancements and bug fixes

    August 25 MobilePerformanceAugustGA (general availability)USEU Version 2.19.6
  • Summer ’25 release updates for Canada data center

    • The Summer ’25 release is now available in the Canada data center, bringing enhanced scale, control, and productivity with key updates

    August 20 Content ManagerMulti-languageEditorMenuSurveysThemingQuarterly releaseAugustGA (general availability)Canada
  • Mobile SDK iOS version 2.19.12

    • Includes performance enhancements and bug fixes

    August 18 MobilePerformanceAugustGA (general availability)USEU Version 2.19.12
  • Mobile SDK iOS version 2.19.11

    • Includes performance enhancements and bug fixes

    August 14 MobilePerformanceAugustGA (general availability)USEU Version 2.19.11
  • Summer '25 product release!

    • The Summer '25 release is here—delivering more scale, more control, and more productivity with a reimagined WalkMe Menu, AI Surveys, and side-by-side journey comparisons in Insights

    August 11 WalkMe Learning ArcAdmin CenterInsightsConsoleContent & GuidanceIntegrationsMulti-languageContextual AI AssistanceMenuSurveysThemingQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Insights migration to console - Integration Center

    • The Integration Center, now available in the console, lets you create connections at the account level while keeping configuration at the system level for scalable integration management
    Note: SAP updates will become available in the following weeks.

    August 11 IntegrationsNew releaseQuarterly releaseAugustGA (general availability)USEUSAP
  • Custom metadata fields in Content Manager

    • Builders and admins can now define custom metadata fields in Content Manager to organize content more effectively and support better team alignment
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerNew releaseQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Redesigned filter in Content Manager

    • The redesigned filter in Content Manager makes it easier to find and manage content with a more intuitive layout and improved usability for complex filtering scenarios
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Advanced engagement filters in Content Manager

    • You can now use advanced engagement filters in Content Manager, available as predefined performance views to quickly identify high-performing, underperforming, or outdated content
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • New “in menu” filter in Content Manager

    • You can now filter content in the Content Manager based on whether it appears in the WalkMe Menu
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Feature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Enhanced filtering by "name" in Content Manager

    • You can now filter faster in Content Manager with full name-based filtering across all field
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Inline trend indicators in Content Manager

    • Content Manager now shows inline trend indicators in the table and item drawer, making it easier to assess performance without switching to Insights
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Quick search now available in the console

    • You can now use a new search popup for fast navigation across apps and sub-routes in the console
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 ConsoleFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Bing Search Integration retirement

    • Bing Search Integration reached EOL
    • From now on, search results in the WalkMe Menu will not include Bing-powered web results
    • Search functionality will continue to work with your WalkMe content and any other configured search provider

    August 11 MenuAnnouncementQuarterly releaseAugustGA (general availability)USEU
  • Custom fonts in Theming

    • Upload and manage your own fonts in WalkMe Theming
    • Apply these fonts across all items to create a consistent look—no CSS needed
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 ThemingFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Versioning for shared settings

    • View, name, and easily restore prior versions of shared settings
    • This update improves transparency and reduces support needs related to content management and publishing
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 EditorMenuThemingFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Redesigned Smart Walk-Thru screens

    • The redesigned Smart Walk-Thru screens deliver a more streamlined, visually-consistent experience with cleaner and more intuitive interface
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 EditorFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Sub-categories & tab management in Menu Organizer

    • WalkMe Menu (Pro) now supports sub-categories and enhanced tab management—with up to 9 tabs and the ability to set a default tab
    • These improvements give you more control over complex menu structures
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 MenuFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Unified menu for Web, Desktop, and Mobile

    • The Web Menu and Workstation have been unified into one consistent interface for web, desktop, and mobile platforms, offering streamlined access to guidance, knowledge, and AI support
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 MenuNew releaseQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • WalkMe Menu access without login

    • The WalkMe Menu now supports Lite and Gradual modes, allowing access to desktop and mobile menus without login credentials or IDP setup, enhancing flexibility and user onboarding
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    August 11 MenuFeature upgradeQuarterly releaseAugustGA (general availability)USEUFedRAMPCanada
  • Enhanced layout options for WalkMe Menu for Web

    • New layout modes for the Pro Menu include Docked, which is fixed to the screen, and Floating, a draggable launcher, along with a Hybrid option for user flexibility

    August 11 MenuFeature upgradeQuarterly releaseAugustGA (general availability)USEU
  • Desktop guidance support for SAP Business Client

    • WalkMe now supports desktop guidance for SAP Business Client, enabling precise navigation through complex workflows with advanced features like multi-condition SmartTips
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    August 11 Content & GuidanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUFedRAMPCanada
  • Extended Public API token

    • Public API keys now two support two token types: 1-year and 24-hour duration. The new long duration tokens are more stable and stuiable for SCIM-based user (such as Azure) provisioning where continuous access is critical
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Admin CenterWalkMe APIFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Admin Center user groups

    • Admins can now create user groups and use them to manage users, their systems and access at scale
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 Admin CenterFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Disable users in the Admin Center

    • Admins can temporarily disable individual user accounts giving more control over user mangement and access
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Admin CenterFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • New look for WalkMe Onboarding

    • WalkMe Onboarding now has a dedicated section in the user settings, giving an improved onboarding experience
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Admin CenterFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • New Outdated filter for Multi-Language translation

    • Use the Outdated filter to quickly identify and update translations that need attention for consistent localization
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 ConsoleMulti-languageFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Improved My Languages dashboard

    • The My Languages dashboard now includes status and word count widgets to enhance translation monitoring and progress across languages
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerMulti-languageFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • AWS Automatic Machine translation

    • Newly added languages can now be auto-translated via AWS, with the choice to either preserve or overwrite existing translations

    August 11 ConsoleMulti-languageFeature upgradeQuarterly releaseAugustBetaUSEU
  • Enhanced translations preview

    • The look and feel for previewing translations has been improved making it more accessible
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 ConsoleMulti-languageFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • WalkMe Digital Learning

    • Introducing WalkMe Digital Learning, a reimagined learning experience designed to drive skill building, support professional development, and strengthen proficiency directly in the flow of work

    August 11 WalkMe Learning ArcNew releaseQuarterly releaseAugustBeta
  • Insights flow comparison available in console

    • The console now supports side-by-side flow comparisons using filters and date ranges, allowing for detailed analysis and visualization of differences in user interactions
    Note: SAP updates will become available in the following weeks. 

    August 11 InsightsNew releaseQuarterly releaseAugustGA (general availability)USEUSAP
  • Saved filters for reports in console

    • The console now supports applying saved filters across report exports and subscriptions, for streamlined reporting and reduced manual effort
    Note: SAP updates will become available in the following weeks. 

    August 11 ReportsFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • "Run a quick action" enhancements in Action Bar

    • Run a quick action (formerly "Help me write") can now ask questions based on specific parts of the page—such as selected text, a field, or the full page—and receive highly relevant, AI-generated suggestions
    Note: SAP updates will become available in the following weeks. 

    August 11 Contextual AI AssistanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • Action Bar personalization settings

    • Personalization settings allow users to customize AI interactions by specifying preferences such as name, role, and communication style, ensuring the Action Bar delivers relevant responses without repetition
    Note: SAP updates will become available in the following weeks. 

    August 11 Contextual AI AssistanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • Memory retrieval in AI Conditions

    • AI Conditions can now use Memory to trigger any WalkMe content, allowing for personalized experiences using stored data, like previous answers or selections
    Note: SAP updates will become available in the following weeks. 

    August 11 Contextual AI AssistanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • Information extraction from PDF images

    • AI Answers now extracts text from images in PDFs when uploading knowledge sources, ensuring precise responses by analyzing all document layers, including scanned or image-based content

    August 11 AI CenterFeature upgradeQuarterly releaseAugustGA (general availability)USEU
  • Memory in AI Chat

    • Users can now save important messages and responses from chat conversations directly into Memory for easy access and enhanced interaction continuity
    Note: SAP updates will become available in the following weeks. 

    August 11 Contextual AI AssistanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • History threads in AI Chat

    • History threads let you view and reopen past conversations in AI Chat. This helps you pick up where you left off, refer back to previous answers, and track guidance over time
    Note: SAP updates will become available in the following weeks. 

    August 11 Contextual AI AssistanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • Voice-to-text support in AI Chat

    • Voice-to-text support allows users to speak their questions, enhancing accessibility and speeding up interactions for those who prefer or require voice-based input
    Note: SAP updates will become available in the following weeks. 

    August 11 Contextual AI AssistanceFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAP
  • Bulk selection across searches in Content Manager

    • You can now keep selected items while searching in Content Manager, making it easy to gather content across multiple searches and apply a single bulk action to all selected items

    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks.

    August 11 Content ManagerFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Share themes across systems

    • Link and share themes across multiple WalkMe systems, with permission controls for editing and unlinking
    • Ideal for keeping design consistent across distributed environments
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 11 ThemingFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • New Surveys overview dashboard

    • The Surveys overview dashboard provides a central place to track survey performance across all systems, with reports that include response rates, question-level insights, and trends across question types

    August 11 SurveysNew releaseQuarterly releaseAugustGA (general availability)USEUSAP
  • WalkMe Surveys console app

    • The new Surveys app in the console introduces an intuitive builder experience with AI survey creation, multi-page flows, question logic, and expanded distribution via email and anonymous links

    August 11 SurveysNew releaseQuarterly releaseAugustGA (general availability)USEUSAP
  • Mobile SDK iOS version 2.19.9

    • Includes performance enhancements and bug fixes

    August 05 MobilePerformanceAugustGA (general availability)USEU Version 2.19.9
  • Mobile SDK Android version 2.19.5

    • Includes flutter and native app performance enhancements

    August 05 MobilePerformanceAugustGA (general availability)USEU Version 2.19.5
  • Spanish language support

    • WalkMe now supports Spanish, in addition to English, French, German, and Japanese, in editor, console, and Admin Center
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    August 03 Admin CenterConsoleEditorFeature upgradeQuarterly releaseAugustGA (general availability)USEUSAPFedRAMPCanada
  • Editor extension version 3.1.298

    • Includes infrastructure improvements
     

    July 31 ExtensionsFeature upgradeJulyGA (general availability)USEU 3.1.298
  • Insights Classic Reports retirement

    • On August 18, 2025, WalkMe will retire the Reports and Report Builder in Insights Classic
      • From this date, all report creation and management will take place in the WalkMe Console
      • Your existing reports, subscriptions, and third-party integrations will be automatically transferred—no action required

    July 28 ReportsAnnouncementAugustComing soonUSEU
  • FedRAMP & Canada support for Solutions Gallery

    • Solutions Gallery now supports FedRAMP and Canada customers

    July 21 Solutions GalleryFeature upgradeQuarterly releaseJulyGA (general availability)FedRAMPCanada
  • FedRAMP & Canada support for Workflows

    • Workflows now supports FedRAMP and Canada customers

    July 21 WorkflowsFeature upgradeQuarterly releaseJulyGA (general availability)FedRAMPCanada
  • Ongoing jQuery 3.6.0 library update

    • We’re continuing the gradual rollout of jQuery 3.6.0 across web systems to improve performance, security, and compatibility
    • Affected systems will see notifications in the editor
    • If you don’t see one, your system isn’t scheduled for an upgrade yet

    July 20 Web apps / InstallationFeature upgradeJulyGradual releaseUSEU
  • Mobile SDK iOS version 2.19.8

    • Includes performance enhancements and bug fixes

    July 20 MobilePerformanceJulyGA (general availability)USEU Version 2.19.8
  • Flow Tracker supports logic rules

    • Flow Tracker now provides a straightforward view of logic rule evaluations, offering a clearer and more comprehensive understanding for all

    July 16 EditorFeature upgradeJuneGA (general availability)USEU
  • Bing Search Integration retirement

    • Bing Search Integration will reach end of life on August 11, 2025
    • Moving forward, search results in the WalkMe Menu will no longer include Bing-powered web results
    • Search functionality will continue to work with your WalkMe content and any other configured search provider

    July 14 MenuAnnouncementJulyComing soonUSEUSAPFedRAMPCanada
  • Mobile SDK Android version 2.19.4

    • Includes performance enhancements, bug fixes, and compose improvements

    July 10 MobilePerformanceJulyGA (general availability)USEU Version 2.19.4
  • Mobile SDK iOS version 2.19.7

    • Includes performance improvements for SwiftUI elements

    July 03 MobilePerformanceJulyGA (general availability)USEU 2.19.7
  • Resolve & filter comment status in Content Manager

    • You can now mark any comment as resolved and easily filter to view all, open, or resolved comments in Content Manager

    June 22 Content ManagerNew releaseJuneGA (general availability)USEUFedRAMPCanada
  • A new "IDP Integrations" permission is available

    • You can now assign access to IDP Integrations in the Admin Center when creating  a custom role
     

    June 22 Admin CenterFeature upgradeJuneGA (general availability)USEUFedRAMPCanada
  • Platform indicator specific system settings

    You can update and manage settings and configurations for each platform, choosing from Web or Mobile Web or both.

    June 16 Admin CenterFeature upgradeJuneGA (general availability)USEUFedRAMPCanada
  • New admin permission setting in Discovery

    • You can now assign admin rights in Discovery on a per-user basis, independent of the overall WalkMe admin role

    June 15 DiscoveryFeature upgradeJuneGA (general availability)USEUFedRAMPCanada
  • Smart Walk-Thru step analysis in Content Manager

    • You can now view the Smart Walk-Thru step analysis map directly inside the Smart Walk-Thru drawer in Content Manager

    June 15 Content ManagerFeature upgradeJuneGA (general availability)USEUFedRAMPCanada
  • AIO support for FedRAMP and Canada

    • The All-In-One (AIO) Installer is now supported for FedRAMP and Canada data center customers

    June 13 Admin CenterNew releaseJuneGA (general availability)FedRAMPCanada
  • Mobile SDK iOS version 2.19.6

    •  Includes performance enhancements and bug fixes

    June 05 MobilePerformanceJuneGA (general availability)USEU Version 2.19.6
  • FedRAMP support for UII

    • FedRamp data center now supports UII

    June 04 UI IntelligenceFeature upgradeQuarterly releaseJuneGA (general availability)FedRAMP
  • FedRAMP support for Builder Assistant

    • FedRAMP data center now support Builder Assistant

    June 04 Builder AssistantFeature upgradeQuarterly releaseJuneGA (general availability)FedRAMP
  • Mobile SDK Android version 2.19.3

    • Includes performance enhancements and bug fixes for native and compose apps

    May 29 MobilePerformanceMayGA (general availability)USEU Version 2.19.3
  • Mobile SDK iOS version 2.19.5

    •  Includes performance enhancements and bug fixes

    May 22 MobilePerformanceMayGA (general availability)USEU Version 2.19.5
  • Mobile SDK iOS version 2.19.4

    •  Includes performance enhancements and bug fixes

    May 20 MobilePerformanceMayGA (general availability)USEU Version 2.19.4
  • Canada support for Solutions Gallery

    • Canada data center now supports the Solutions Gallery

    May 19 Solutions GalleryFeature upgradeQuarterly releaseMayGA (general availability)Canada
  • Canada support for Workflows

    • Canada data center now supports Workflows

    May 19 WorkflowsFeature upgradeQuarterly releaseMayGA (general availability)Canada
  • Canada support for Builder Assistant

    • Canada data center now support Builder Assistant

    May 19 Builder AssistantNew releaseQuarterly releaseMayGA (general availability)Canada
  • Canada support for UII

    • Canada data center now supports UII

    May 19 UI IntelligenceFeature upgradeQuarterly releaseMayGA (general availability)Canada
  • Mobile Native iOS SDK

    • Includes performance enhancements and bug fixes

    May 15 MobilePerformanceMayGA (general availability)USEU Version 2.19.3
  • Spring ’25 product release

    • This quarter you will get access to powerful new capabilities that will unlock: more scalemore control, and more productivity

    May 12 ActionBotInsightsContent & GuidanceMulti-languageContextual AI AssistanceQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Resolve comments in Stories and preview slides

    • You can now resolve and re-open comment threads, filter by open or resolved status, and stay up-to-date with real-time notifications in Stories and preview slides
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    May 12 Content ManagerStoriesFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • API-based integrations in ActionBot

    • Our new Integration Center in the console now offers a variety of pre-built API integrations with apps that can be used in ActionBot

    May 12 ActionBotIntegrationsNew releaseQuarterly releaseMayBetaUSEU
  • Workstation container version 3.5.0

    • Performance enhancements: Replaced polling mechanism with Windows-based events to boost performance on desktop guidance and SAP ECC
    • Bug fixes: Enhanced user experience by reloading Workstation upon network restoration to address connectivity issues
    Note: Canada and FedRAMP updates will become available in the following weeks.

    May 12 MenuPerformanceQuarterly releaseMayGA (general availability)USEUFedRAMPCanada Version 3.5.0
  • Workstation: Payment status codes in Concur widget

    • Users can now configure payment status codes to appear on reports within the My Expenses widget on Workstation

    May 12 MenuFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • View Insights users list from Events Visualization

    • You can now click the user count in Events Visualization to see who interacted with an event and dive deeper using user attributes
    Note: SAP updates will become available in the following weeks.

    May 12 InsightsFeature upgradeQuarterly releaseMayGA (general availability)USEUSAP
  • WalkMe Onboard redesign

    • The refreshed guided onboarding flow will equip you with the essential knowledge and tools to get started so you can see results faster
    Note: SAP, Canada and FedRAMP updates will become available in the following weeks. 

    May 12 Admin CenterFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Analytical property filters in Insights Console

    • Analytical properties are now accessible in the WalkMe Console dashboards, flow analytics, and custom widgets
    Note: SAP updates will become available in the following weeks.

    May 12 InsightsFeature upgradeQuarterly releaseMayGA (general availability)USEUSAP
  • Redesigned SmartTip, launcher, and capture screens

    • The redesigned editor screens provide a more intuitive editing experience, allowing builders to create and manage content with greater ease and efficiency
    Note: SAP, Canada and FedRAMP updates will become available in the following weeks. 

    May 12 EditorFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Insights - Multi-environment support

    • WalkMe Insights in the Console now fully supports multi-environment selection and filtering
    Note: SAP updates will become available in the following weeks.

    May 12 InsightsFeature upgradeQuarterly releaseMayGA (general availability)USEUSAP
  • Insights - Tracked Events in Flow Analytics

    • You can now build flows in Flow Analytics using tracked events, making adding tracked events easier than ever
    Note: SAP updates will become available in the following weeks.

    May 12 InsightsFeature upgradeQuarterly releaseMayGA (general availability)USEUSAP
  • Multi-Language My Languages dashboard

    • Users can now view total languages, items, and word counts, which makes language data management more efficient and user-friendly
    Note: SAP, Canada and FedRAMP updates will become available in the following weeks. 

    May 12 Multi-languageFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Insights - Funnels View added to Flow Analytics

    • Funnels constructed in Insights Classic will automatically be migrated into Flow Analytics in the Console
    • No setup required

    May 12 InsightsNew releaseQuarterly releaseMayGA (general availability)USEU
  • On-demand: Maximize your AI Chat

    • The AI Chat now features a maximize/minimize button for the chat interface
    Note: Canada and FedRAMP updates will become available in the following weeks.

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEUFedRAMPCanada
  • On-demand: AI Chat Smart Routing

    • AI Chat now automatically directs user questions to the most suitable AI Chat Bot for optimal responses

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • On-demand: Cross-app AI Chat

    • AI Chat now stays connected across web systems, providing relevant answers based on the full conversation history

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Always-on / On-demand: Snippet integration support

    • Snippet-based implementations are now supported, allowing users to deploy and manage Action Bar without the WalkMe extension

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Always-on: Rich Text in the Action Bar

    • The Action Bar supports markdown formatting, including code blocks, quotes, bullet points, bold text, and more

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Always on: Speech-to-Text in the Action Bar

    • The Action Bar now supports speech-to-text, allowing users to interact more efficiently by speaking instead of typing

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Always-on: Action Bar to AI Chat conversations

    • Engage with follow-up actions offered by the Action Bar to initiate full conversations with WalkMe’s AI Chat capability

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Always-on: Action Bar - Follow-up actions

    • Follow-up actions now appear in the AI Launcher’s response as clickable, AI-recommended next steps

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Always-on: Memory

    • Users can now improve future AI responses by storing information in the Action Bar's memory

    May 12 Contextual AI AssistanceFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • AI Chat configuration in console

    • Use the AI Chat page to modify AI Chat configuration and appearance in the console

    May 12 ActionBotFeature upgradeQuarterly releaseMayGA (general availability)USEU
  • Share WalkMe Stories

    • You can now easily share stories and folders with specific users or make them available to everyone in your organization in WalkMe Stories
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    May 12 StoriesFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Version history in WalkMe Stories

    • You can now save and restore previous versions of your stories, allowing you to collaborate freely and edit confidently in WalkMe Stories
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    May 12 StoriesFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Keywords in Content Manager

    • Users can now use keywords to search, filter, and organize content in Content Manager
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    May 12 Content ManagerFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Interaction data date filter in Content Manager

    • You can now use interaction data presets to filter metrics by date range, available in both the table and drawer, making it easier to track engagement trends over time
    Note: Canada, FedRAMP, and SAP updates will become available in the following weeks. 

    May 12 Content ManagerFeature upgradeQuarterly releaseMayGA (general availability)USEUSAPFedRAMPCanada
  • Mobile SDK iOS version 2.19.2.

    • Includes improved SwiftUI element handling, performance enhancements, and bug fixes

    May 06 MobilePerformanceMayGA (general availability)USEU iOS Version 2.19.2
  • User extension version 4.0.255

    • Includes bug fixes and infrastructure improvements
    Note: SAP, Canada, and FedRAMP updates will become available in the following weeks.  

    May 05 ExtensionsFeature upgradeMayGA (general availability)USEUSAPFedRAMPCanada 4.0.255
  • Welcome screens in UII Console

    • Instead of the "start my free trial" page, you will now see a new Welcome page. This page includes an option to begin data collection immediately, in line with the updated pricing changes

    April 20 UI IntelligenceFeature upgradeAprilGA (general availability)USEU
  • Legacy SSO retirement

    April 09 Admin CenterAnnouncementJuneComing soonUSEU
  • Editor extension version 3.1.276

    • Includes infrastructure improvements

    April 08 ExtensionsFeature upgradeAprilGA (general availability)USEU 3.1.276
  • User profile image

    • The editor will now display your profile image if you uploaded one to the console

    April 06 EditorFeature upgradeAprilGA (general availability)USEU
  • New settings screens available by default

    • The new UI for ShoutOut and survey settings will now open by default
    • You can still return to the legacy screens

    April 06 EditorFeature upgradeAprilGA (general availability)USEU
  • Use translated suggestions as values in ActionBot

    • You can now enable a setting to use translated suggestion values instead of default language values in ActionBot

    April 06 ActionBotFeature upgradeAprilGA (general availability)USEU
  • New creation features in Stories & preview slides

    • Users can now generate stories and preview slides for folders and multiple WalkMe items

    April 06 Content ManagerStoriesFeature upgradeAprilGA (general availability)USEUFedRAMPCanada
  • FedRAMP & Canada support for Theming

    • Our Theming app for unifying design across WalkMe apps now supports FedRAMP and Canada customers
    • Available for new systems only

    April 03 ThemingNew releaseAprilGA (general availability)FedRAMPCanada
  • Updated item count display in Content Manager

    • You can now get a more accurate view of your content amount with the exact number of items displayed in the Content Manager

    March 30 Content ManagerFeature upgradeMarchGA (general availability)USEUCanada
  • New platform dropdown in Content Manager

    • Users can now effortlessly switch between web and mobile platforms, making it easier to view and manage items specific to each platform

    March 30 Content ManagerFeature upgradeMarchGA (general availability)USEUCanada
  • Multi-language import/export API retirement

    • On August 18, 2025, WalkMe will deprecate the Multi-language import/export API V1
    • It will be replaced with the enhanced API V2, which offers improved performance and content structure optimization
    • For guidance on transitioning, see API V2 documentation
    • We encourage you to switch to ensure uninterrupted service and to take advantage of the new capabilities offered by API V2

    March 30 Multi-languageAnnouncementAugustComing soonUSEU
  • Environment status management in Content Manager

    • You can now enable, manage, and filter status columns specific to each environment in the Content Manager

    March 30 Content ManagerNew releaseMarchGA (general availability)USEUFedRAMPCanada
  • Editor extension version 3.1.284

    • Includes connectivity improvements

    March 27 ExtensionsFeature upgradeMarchGA (general availability)USEU 3.1.284
  • FedRAMP & Canada support for Stories

    • Stories now supports FedRAMP and Canada customers

    March 24 StoriesFeature upgradeMarchGA (general availability)FedRAMPCanada
  • FedRAMP & Canada support for preview slides

    • Preview slides now supports FedRAMP and Canada customers

    March 24 Content ManagerFeature upgradeMarchGA (general availability)FedRAMPCanada
  • FedRAMP & Canada support for Content Manager

    • Content Manager now supports FedRAMP and Canada customers

    March 24 Content ManagerFeature upgradeMarchGA (general availability)FedRAMPCanada
  • Slide ordering update in preview slides & Stories

    • We’ve improved slide generation and ordering for Stories and preview slides, now using a top-to-bottom approach to better handle split-steps

    March 24 Content ManagerStoriesFeature upgradeMarchGA (general availability)USEUFedRAMPCanada
  • Create solutions in the Solutions Gallery

    • You can now create a solution from the 'my solutions' tab in the Solutions Gallery

    March 18 Solutions GalleryNew releaseMarchGA (general availability)USEU
  • User extension version 4.0.248

    • Includes extension status modal update and other improvements

    March 11 ExtensionsFeature upgradeMarchGA (general availability)USEU 4.0.248
  • Editor extension version 3.1.276

    • Includes infrastructure improvements

    March 11 ExtensionsFeature upgradeMarchGA (general availability)USEU 3.1.276
  • Mobile SDK iOS version 2.19.1

    • Improved auto-scrolling method in Walk-Thrus

    March 10 MobilePerformanceMarchGA (general availability)USEU iOS Version 2.19.1
  • Insights Classic retirement

    • By January 1, 2026, WalkMe will end all support for Insights Classic
      • Insights in the WalkMe Console is replacing its main functionalities
       

    March 10 InsightsAnnouncementMarchComing soonUSEUFedRAMPCanada
  • Workstation Container Version 3.4.3-5

    • Includes stability improvements and bug fixes

    March 10 MenuPerformanceMarchGA (general availability)USEUFedRAMPCanada Version 3.4.3-5
  • Mobile SDK Android version 2.19.2

    • Added support for Android 15 Edge-to-Edge mode
    • Fixed an issue with timing during the first run in the EU environment

    March 10 MobilePerformanceMarchGA (general availability)USEU Android version 2.19.2
  • AI Answers public access toggle

    • Added a toggle in the AI Center that allows all customers' end users to access the knowledge source when enabled
    • When disabled, access is restricted to VPN users only on a predefined IP allowlist
    • The toggle is available in the Edit Source option under the Access tab

    March 10 AI CenterContextual AI AssistanceFeature upgradeMarchGA (general availability)USEU
  • Mobile SDK Android version 2.19.1.

    • Bug fix for zoom in/zoom out in a webView in react native app

    February 19 MobilePerformanceFebruaryGA (general availability)USEU 2.19.1
  • Mobile Console Updates

    • New Priority Lists Feature: Allows customers to create lists of campaigns that will be displayed in the order defined in the list
    • Auto Scroll Control for SWT Steps: Added an option to enable or disable the auto-scroll feature for SWT steps
    • Copy & Paste Steps in SWT: Introduced the ability to copy and paste steps in SWT, improving workflow efficiency
    • Set Campaign as a Template: Added the option to save a campaign as a template for easier reuse
    • Self-Hosted Versions Management: Now displays all created self-hosted versions for better visibility and tracking

    February 19 MobileFeature upgradeFebruaryGA (general availability)USEU
  • Enhanced Mobile Scheduling Segment

    • Customers can now define scheduling segments with both date and time ranges, allowing for more precise campaign timing
      • Existing scheduling segments will remain unaffected 
      • To utilize the new time-based scheduling, a new segment must be created
      • No SDK Upgrade Required: This update is applied at the console level

    February 19 MobileFeature upgradeFebruaryGA (general availability)USEU
  • Winter ’25 product release

    • This quarter you will get access to powerful new capabilities that will unlock: more productivity, more scale, and more control

    February 17 ActionBotInsightsConsoleReportsUI IntelligenceContextual AI AssistanceEditorMenuNew releaseQuarterly releaseFebruaryGA (general availability)USEU
  • AI Answers rescan

    • Automatic web page rescanning allows admins to control audit intervals and track progress effectively

    February 17 AI CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Theming app

    • Use the new Theming app to explore pre-designed themes, or pick your logo, colors, and typography for your WalkMe content
    • Available for new systems only

    February 17 ThemingNew releaseQuarterly releaseFebruaryGA (general availability)USEU
  • AI Launchers insertion button

    • Easily insert AI outputs into the relevant field in the underlying application

    February 17 Contextual AI AssistanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • AI SmartTips redesign

    • Enhance AI SmartTips visibility with a new design that aligns with WalkMe(X)

    February 17 Contextual AI AssistanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Workstation systems supported in Insights

    • WalkMe Insights now supports Workstation systems within app dashboards, filters, and common reports

    February 17 InsightsFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Report Builder in Insights Console

    • The new Report Builder in the Console enables custom data selection and visualization via drag-and-drop capability

    February 17 ReportsNew releaseQuarterly releaseFebruaryGA (general availability)USEU
  • Multi-environment support in Insights

    • Insights dashboards now support data visualization across multiple environments

    February 17 InsightsFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • AI Answers Slack integration

    • The new integration enables users to ask questions and receive answers directly in Slack

    February 17 AI CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Smart Walk-Thru AI Action steps

    • AI Action steps let you create smarter automated processes by seamlessly combining AI actions with your WalkMe guidance

    February 17 EditorNew releaseQuarterly releaseFebruaryGA (general availability)USEU
  • Action Bar Console app update

    • An updated UI for designing and creating action bar launchers is now available

    February 17 Contextual AI AssistanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Universal Action Bar

    • The Action Bar can now be accessed across all sites within an organization

    February 17 Contextual AI AssistanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • AI Chat page in Console

    • Use the new AI Chat page to modify AI Chat configuration in the console

    February 17 Contextual AI AssistanceNew releaseQuarterly releaseFebruaryGA (general availability)USEU
  • Action Bar personalization

    • Personalize Action Bar by managing the availability and visibility of launchers
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 Contextual AI AssistanceFeature upgradeFebruaryGA (general availability)USEUFedRAMPCanada
  • Prompt enhancer for builders

    • Use the prompt enhancer to automatically optimize prompts in one-click for better AI responses

    February 17 Contextual AI AssistanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • ActionBot and AI Chat redesign

    • The redesign offers an enhanced building experience that is more intuitive and engaging

    February 17 ActionBotFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • AI step in ActionBot

    • AI steps use AI to streamline data collection, reducing the number of actions needed

    February 17 ActionBotFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • User profile page in the console

    • You can now customize your experience in the console with personal details and preferences
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 ConsoleNew releaseQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Focused View in the console

    • A new filter in the console navigation menu displays apps relevant to a user's specific roles and permissions, it is only available to select users
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 ConsoleNew releaseQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Custom views in Content Manager

    • Builders can create and save custom views in the Content Manager, allowing for improved organization and interaction with their content

    February 17 Content ManagerFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Content Manger segments

    • Users segments can now be managed directly in the Content Manager, allowing for more targeted and effective content delivery

    February 17 Content ManagerFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • New Content Manager columns

    • "Last Modified By" and "Last Modified Dates" columns were added, providing better visibility into recent changes

    February 17 Content ManagerFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • ShoutOuts included in Stories annotate feature

    • ShoutOut shapes are now supported when annotating stories, including advanced settings to define the ShoutOut's default design

    February 17 StoriesFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • ActionBot privacy mode

    • You can now turn on privacy mode for all conversations at once, making call connections, AI steps, action automations, and forms unavailable
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 ActionBotFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • WalkMe Surveys

    • Introducing WalkMe Surveys, a new app in the console for creating engaging surveys that unlock the full potential of user feedback and drive actionable insights

    February 17 SurveysNew releaseQuarterly releaseFebruaryBetaUSEU
  • Localization for multiple apps

    • WalkMe Multi-language, Flow Tracker, and Theming will now be supported in Japanese, German, and French

    February 17 Multi-languageEditorThemingFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • User extension version 4.0.246

    • Includes status modal updates

    February 17 ExtensionsFeature upgradeFebruaryGA (general availability)USEUFedRAMPCanada 4.0.246
  • Carousel widget in Visual Designer

    • Use carousels in the Visual Designer to display more content with slide navigation for sleek, engaging designs
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 Content & GuidanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Default account configuration for IDP

    • Accounts with IDP can now have UUID configured automatically on new systems
    • Reach out to your CSM or support to enable
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 Admin CenterFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Selective settings publishing

    • Builders now have the flexibility to choose which settings to publish
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 EditorFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Redesigned launcher and SmartTip gallery

    • The launcher and SmartTip gallery have a new look and feel
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 EditorFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Redesigned dynamic attributes screen

    • The screen was redesigned to include a column that allows builders to select a date format
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 EditorFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • AI launcher multi-language support

    • AI launchers now support two new text fields for translation: Item Display Name and Item Description

    February 17 Multi-languageFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • ISO code for GB 18030-2022 Multi-language support

    • WalkMe now supports ISO code for GB 18030-2022 - Information Technology Chinese Character Encoding Set
    Note: Canada and FedRAMP updates will become available in the following weeks. 

    February 17 Multi-languageFeature upgradeQuarterly releaseFebruaryGA (general availability)USEUFedRAMPCanada
  • Workstation ECC SmartTips validation

    • Workstation for SAP ECC supports validation for SmartTips for enhanced context-aware guidance

    February 17 MenuFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • UII for SuccessFactors improvements

    • UII for SuccessFactors now supports static forms

    February 17 UI IntelligenceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Do not disturb for Workstation notifications

    • Workstation notifications are now automatically hidden during screen sharing in video meetings, ensuring a distraction-free experience (windows only)

    February 17 MenuFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Workstation container version 3.4.0

    • Includes stability and performance improvements, bug fixes, and DPI Support improvements on SAP GUI ECC

    February 17 MenuFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU Version 3.4.0
  • Mobile: Support for mailto scheme in custom CTAs

    • Allows users to open their default mail app with a pre-filled email draft, making it easier to send messages directly from the app

    February 10 MobileFeature upgradeFebruaryGA (general availability)USEU Mobile SDK iOS version 2.19.0 only
  • Mobile: Segment handling improvement

    • Fixed an issue in scheduling segmentation and moved some of server-side segments to the SDK for better performance

    February 10 MobilePerformanceFebruaryGA (general availability)USEU Mobile SDK iOS & Android version 2.19.0
  • Mobile: Auto scroll control for SWT steps

    • Added an option to enable or disable the auto-scroll feature for SWT steps, providing greater customization at the console level

    February 10 MobileFeature upgradeFebruaryGA (general availability)USEU Mobile SDK iOS & Android version 2.19.0
  • Mobile: New priority lists feature

    • Allows customers to create lists of campaigns that will be displayed in the order defined in the list

    February 10 MobileNew releaseFebruaryGA (general availability)USEU Mobile SDK iOS & Android version 2.19.0
  • Knowledge sources referencing in prompts

    • Builders can integrate knowledge sources into AI launchers, AI SmartTips, and AI conditions to ensure outputs meet guidelines and compliance needs

    February 09 Contextual AI AssistanceFeature upgradeQuarterly releaseFebruaryGA (general availability)USEU
  • Mobile SDK Android version 2.18.12

    • Includes bug fix for find element issue

    February 05 MobilePerformanceFebruaryGA (general availability)USEU 2.18.12
  • SmartTips set UI update

    • The design of the SmartTips set list was improved
    • Icons were changed, Notes were added to the Options menu

    January 27 EditorFeature upgradeJanuaryGA (general availability)USEUFedRAMPCanada
  • Dynamic text attributes in Smart Walk-Thrus

    • In Smart Walk-Thru steps, when clicking on the Dynamic Text icon, you can now select attributes that were created in Dynamic Text Attributes

    January 26 EditorFeature upgradeJanuaryGA (general availability)USEUFedRAMPCanada
  • Share direct links to release notes

    • Introducing the new Anchor Link feature, allowing you to effortlessly copy and share direct links to specific release notes for improved navigation and collaboration

    January 22 New releaseJanuaryGA (general availability)
  • User extension version 4.0.241

    • Includes support for new environments

    January 20 ExtensionsFeature upgradeJanuaryGA (general availability)USEU 4.0.241
  • Editor extension version 3.1.248

    • Includes infrastructure improvements

    January 20 ExtensionsFeature upgradeJanuaryGA (general availability)USEU 3.1.248
  • Editor app version 5.1.0

    • Includes infrastructure improvements

    January 20 Editor versionsExtensionsFeature upgradeJanuaryGA (general availability)USEU 5.1.0
  • User extension version 4.0.240

    • Includes infrastructure improvements

    January 14 ExtensionsFeature upgradeJanuaryGA (general availability)USEU 4.0.240
  • Editor extension version 3.1.273

    • Includes infrastructure improvements

    January 14 ExtensionsFeature upgradeJanuaryGA (general availability)USEU 3.1.273
  • Editor’s Solutions Gallery retirement

    • By February 18th 2025, WalkMe will end support of the editor's Solutions Gallery. Solutions Gallery in the console is now the official supported tool

    January 12 Solutions GalleryAnnouncementFebruaryComing soonUSEU
  • WalkMe Share retirement

    • By February 18th 2025, WalkMe will end support of WalkMe Share. Preview slides in the console is now the official supported tool

    January 12 AnnouncementFebruaryComing soonUSEU
  • Editor UI updates

    • We’ve released some visual and infrastructure updates to the editor screens:
      • In the filter, “Resource” is now separated into “Article” and “Video”
      • Design of the system selection screen improved

    January 12 EditorFeature upgradeJanuaryGA (general availability)USEUFedRAMPCanada
  • User extension version 4.0.239

    • Includes infrastructure improvements

    January 08 ExtensionsFeature upgradeJanuaryGA (general availability)USEU 4.0.239
  • Editor extension version 3.1.270

    • Includes infrastructure improvements

    January 08 ExtensionsFeature upgradeJanuaryGA (general availability)USEU 3.1.270
  • Mobile Native release notes relocated

    January 07 MobileAnnouncementJanuaryGA (general availability)USEU
  • Mobile SDK iOS version 2.18.15

    • Includes update to the path for internally cached data on devices

    January 07 MobilePerformanceJanuaryGA (general availability)USEU 2.18.15
  • Permalink column in Content Manager

    • You can now add a “Permalink” column in Content Manager for easy access, management, and sharing of direct links to WalkMe items

    January 06 Content ManagerNew releaseJanuaryGA (general availability)USEU
  • WalkMe Editor version retirement

    • After December 31, 2025, editor versions below 5.0.0 will no longer be supported
    • Upgrade now to avoid build disruptions, access the latest features and security updates, and ensure you're using the most stable editor version – download it here

    January 06 Editor versionsExtensionsAnnouncementDecemberComing soonUSEUFedRAMPCanada 5.0.0
  • Editor grid view retirement

    • By February 18, 2025, WalkMe will end support of the editor grid view
    • Content Manager in the WalkMe Console is replacing it as the official tool for managing content

    January 06 Content ManagerEditorAnnouncementFebruaryComing soonUSEUFedRAMPCanada
  • Analytics backoffice retirement

    • The legacy backoffice that until now held the self-hosting package downloader, will stop being supported from March 31, 2025
    • All its settings are available in the Admin Center

    January 06 Admin CenterAnnouncementMarchComing soonUSEUFedRAMPCanada
  • Technical Release Notes Not Found!
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