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Release Notes – 2021

Last update: December 30, 2021 RSS
  • Solution Template version history

    • After making modifications to WalkMe content connected to a Solution Template or adjusting the Template's metadata, you can click "Create New Version" to make these available to other editor systems

    December 30 WalkMe Content / GuidanceWorkflowsFeature upgradeDecemberGA (general availability)US
  • Mandatory questions on surveys

    • You can now make survey questions mandatory by turning on the "Required" toggle
    • Users will see a red asterisk next to the questions indicating they are mandatory

    December 30 WalkMe Content / GuidanceFeature upgradeDecemberGA (general availability)US
  • Solution Accelerators for Microsoft Teams

    WalkMe has released Solution Accelerators for Microsoft Teams (Desktop). We now offer content built around the following processes:

    • Introduction to Teams & WalkMe
    • Teams Feedback Survey
    • Content Suggestion Survey
    • Manage Notification Settings
    • Schedule Out of Office
    • Update My Status Message
    • Create a Team
    • Join a Team with Code
    • Add a Channel
    • Add Member to a Team

    December 30 WalkMe Content / GuidanceWorkflowsFeature upgradeDecemberGA (general availability)US
  • Solution Accelerators update

    • WalkMe's Solution Accelerators for Salesforce Lightning now offers a Case Management solution which includes the following processes:
      • Create a Case
      • Assign a Case
      • Follow a Case
    • This solution is designed for Service/Service Console apps and includes related Launchers, mini menu, and an example SmartTips Set

    December 26 WalkMe Content / GuidanceWorkflowsFeature upgradeDecemberGA (general availability)US
  • TeachMe progress

    • If you switch to TeachMe in the Console (new UI), you will retain progress from TeachMe courses in the Editor (old UI)
    • Progress will be lost if anyone switches from TeachMe in the Console back to TeachMe courses in the Editor

    December 22 TeachMeFeature upgradeDecemberGA (general availability)US
  • WalkMe for Desktop and Workstation version 8.1

    • Native notifications and new hot-key shortcuts are now supported

    December 20 WorkstationNew releaseDecemberGA (general availability)US 8.1
  • Solutions template image upload update

    • When adding a preview image to a Solutions Template, you can now upload and add assets to the Assets Library directly from the "Create New Solutions Template" popup
    • You can also add multiple assets from the Assets Library to create a preview carousel
    • Supports .jpg, .png, and .mp4 file types

    December 20 WalkMe Content / GuidanceWorkflowsFeature upgradeDecemberGA (general availability)US
  • WalkMe Edge Chromium Editor Extension v3.1.162

    • This version contains a fix for Build/Play mode

    December 16 Editor extensionNew releaseDecemberGA (general availability)US
  • Editor App version 4.15.4

    • This version contains a fix for Workstation

    December 16 Editor versionsNew releaseDecemberGA (general availability)US
  • Insights users permissions

    • It is now possible to restrict access to Insights by setting the Insights role permission to “None” in the Admin Center’s Users & Roles tab

    December 14 InsightsFeature upgradeDecemberGA (general availability)US
  • Communication Center push notification

    • You can now send a notification to employees as a banner alert instead of a popup

    December 14 WorkstationFeature upgradeDecemberBetaUS
  • Communication Center visual designer support

    • Notifications can now be customized using the Visual Designer in the Communication Center

    December 13 WorkstationFeature upgradeDecemberBetaUS
  • Upcoming scheduled maintenance alert

    • WalkMe Share will be undergoing scheduled maintenance on both the US Data Center and the EU Data Center's WalkMe Share production environments
    • Scheduled maintenance will occur on Monday, December 27th
      • 8:30 am - 11:30 am PST (Pacific Standard Time)
      • 11:30 am - 2:30 pm EST (Eastern Standard Time)
      • 6:30 pm - 9:30 pm IST (Israel Standard Time)
    • During this time, please expect WalkMe Share to be down for an estimated three hours while maintenance takes place
    • The WalkMe Editor and other WalkMe applications will not be affected during the scheduled maintenance
    • What's included in the maintenance?
      • The scheduled maintenance includes the migration between AWS accounts of the WalkMe Share application’s core infrastructure, database, dialog-manager, dialog-processor, and dialog-UI

    December 13 WalkMe Content / GuidanceEditorAnnouncementDecemberComing soonUS
  • Workstation v0.89

    Improvements have been made to Workstation, including native OS notifications, new search services (Pocket, Okta, Slack), and EU Data Center full support.

    December 13 WorkstationNew releaseDecemberBeta 0.89
  • DXA Targeted Data collection level

    • A new data collection level is available for DXA which allows you to take greater control of the data you collect

    December 12 InsightsNew releaseDecemberGA (general availability)US
  • Advanced search improvements

    • The Advanced Search button is now more visible and aligned with the Grid View and Console design

    December 07 EditorFeature upgradeDecemberGA (general availability)US
  • Mobile activity logs

    • The Mobile Activity Log is where users can track all the activities conducted in their WalkMe Mobile account, such as content creation and configuration changes

    December 07 MobileNew releaseDecemberGA (general availability)US
  • ActionBot suggestion box column customization

    • ActionBot builders can now adjust and customize how a Bot's list of suggested conversations appears to end-users at the Bot level, including: single, two, three, or four column layout

    December 05 ActionBotFeature upgradeDecemberGA (general availability)US
  • Disable ActionBot restore dialog

    • ActionBot builders can now choose to disable the end-users ability to continue a conversation after or closing the ActionBot

    December 05 ActionBotFeature upgradeDecemberGA (general availability)US
  • Solutions Gallery carousel preview

    • The Solution Template's carousel preview component has been updated to automatically resize image assets to the optimal aspect ratio
    • Supports .png, .jpg, and .mp4 files

    December 05 WalkMe Content / GuidanceFeature upgradeDecemberGA (general availability)US
  • New extension icons

    New icons have been added for the Editor and WalkMe Extension.

    • Chrome Editor Extension v3.1.160
    • Edge Chromium Editor Extension v3.1.160
    • Firefox Editor Extension v3.1.64
    • Chrome Master Extension v3.3.150
    • Edge Chromium Master Extension v3.3.150
    • Firefox Master Extension v3.3.150

    December 05 ExtensionsEditor extensionUser extensionFeature upgradeDecemberGA (general availability)US
  • UI Intelligence update

    • UI Intelligence has a new look and feel and added support for Microsoft Dynamics 365

    December 01 UI IntelligenceFeature upgradeDecemberGA (general availability)US
  • Microsoft Dynamics 365 Package updates

    • Improvements have been made, including added support for EUDC and self-hosted customers and improved activation experience.

    November 30 Web apps / InstallationFeature upgradeNovemberGA (general availability)US
  • Microsoft Dynamics Package (FinOps ERP) updates

    • Improvements have been made, including: new package for FinOps (1.3), now supports EUDC & self hosted customers, improved configuration page, logging and support tools, improved installation process & instructions, and bug fixes

    November 24 Web apps / InstallationFeature upgradeNovemberGA (general availability)US
  • Admin Center users & roles update

    • Improved design and new ability to add multiple users at once, assign SSO for a user, and manage “Access Requests” to an account

    November 23 Admin CenterFeature upgradeNovemberGA (general availability)US
  • ActionBot call connections: URL BBcode variables

    • Users can now add BBcode variables within a destination URL when creating a new API Connection
    • When using Call Connections with BBcode variables, users can map the dynamic URL parameters to the end-user responses or use BBCode supported environment variables (wm-data, cookies, jquery)

    November 23 ActionBotFeature upgradeNovemberGA (general availability)US
  • CSS find and replace improvement

    Improvements were made, including:

    • Keyboard shortcuts were changed and are now more intuitive
    • Redundant shortcuts were removed from the shortcuts list
    • The highlight color for selected search results was changed to make it easier for users to distinguish between the selected result from all other results

    November 23 EditorFeature upgradeNovemberGA (general availability)US
  • SmartTip images

    • Users can now easily add images from the Asset Library to SmartTips using the Rich Text Editor
    • The following image types are supported - TIFF, SVG, PNG, JPG, JPEG, GIF

    November 23 WalkMe Content / GuidanceFeature upgradeNovemberGA (general availability)US
  • Admin Center IDP Integration

    November 16 Admin CenterFeature upgradeNovemberGA (general availability)US
  • Systems Overview home page

    • Systems Overview is now the default Insights homepage for all accounts

    November 16 InsightsFeature upgradeNovemberGA (general availability)US
  • SmartTips Insights dashboard alignment

    The following metrics have been updated regarding SmartTips Insights:

    • Validation Prompts is now referred to as Validation Checks
    • Validation Checks now counts the total number of times a SmartTip Validation rule was checked (just as in the Apps Overview dashboard)
    • The "Users were prompted with Validation message" metric now also counts users who were shown a positive validation message
    The SmartTips Interactions definition was corrected for the following reports:
    • Engagement By Deployables
    • Engagement by User
    • All Systems - Engagement By Deployables
    • Engagement By Deployables and Language
    • SmartTip Interactions by User
    • Daily Summary Report
    • All Systems - Daily Summary Report
    • ROI Summary
    • End User Actions
    • Engaged Unique Users
    • Engagement by Application
    • All Systems - Engagement by Application

    November 15 InsightsFeature upgradeNovemberGA (general availability)US
  • Partner-Client Model

    • A new Partner-Client Model (PCM) gives companies the flexibility to manage and share content with multiple accounts, while still allowing each account to create and customize content to meet their individual needs

    November 11 Admin CenterNew releaseNovemberGA (general availability)US
  • Solution Accelerators update

    • WalkMe's Solution Accelerators and Element Library for SAP SuccessFactors have been updated for SuFa's Second Half (2H) 2021 release
    • You can update the Element Library to “Second Half 2021 - Latest” version via this Smart Walk-Thru (with the editor open)

    November 09 WalkMe Content / GuidanceWorkflowsNew releaseNovemberGA (general availability)US
  • Insights Common Report update

    • Number of Validation Checks field has been added to the "SmartTip Interactions by User " Insights Common Report

    November 09 InsightsFeature upgradeNovemberGA (general availability)US
  • Admin Center Single Sign-On

    • Single Sign-On (SSO) setup is now possible directly in the Admin Center

    November 05 Admin CenterNew releaseNovemberGA (general availability)US
  • Self-Hosted Flow Tracker support

    • The Flow Tracker now supports self-hosted implementations

    November 04 EditorFeature upgradeNovemberGA (general availability)US
  • WalkMe Chrome Master Extension v3.3.145

    • This version contains a development that is related to the Process Discovery (Backend development - does not affect end-user experience)

    November 04 User extensionNew releaseNovemberGA (general availability)US 3.3.145
  • WalkMe Edge Chromium Master Extension v3.3.145

    • This version contains a development that is related to the Process Discovery (Backend development - does not affect end-user experience)

    November 04 User extensionNew releaseNovemberGA (general availability)US 3.3.145
  • ActionBot date type question update

    • Users can now select a date format of 'Users Locale Format' and 'Custom Date Format' to ensure ActionBot supports whichever date format their end-users need

    November 01 ActionBotFeature upgradeNovemberGA (general availability)US
  • ActionBot text length validations

    • Users can now add text length validations of 'length greater than”, ''length less than," or "length equal to" for Text, Number, Regex, Phone, and Email type questions

    November 01 ActionBotFeature upgradeNovemberGA (general availability)US
  • ActionBot call connection URL validations

    • Users can now include a $ sign as a valid URL parameter when creating Call Connections within ActionBot

    November 01 ActionBotFeature upgradeNovemberGA (general availability)US
  • Add Systems from Systems Overview

    • You can now add Systems to an account from the Systems Overview dashboard

    October 26 InsightsFeature upgradeOctoberGA (general availability)US
  • Find and replace in CSS

    • You can now use find and replace shortcuts in the custom CSS console

    October 25 EditorNew releaseOctoberGA (general availability)US
  • Duplicate item naming convention

    Copies of items with the same name will now receive a number added to the end of them. Example:

    • Copy of "test" will become "test (2)"
    • Copy of "test (2)" will become "test (2) (2)"

    October 25 EditorFeature upgradeOctoberGA (general availability)US
  • WalkMe Firefox Master Extension v3.3.141

    This version contains several fixes:

      • The action window of the extension will no longer get stuck when the extension tab is undefined
      • Adding to alter IDP SAML the set-cookie modification
      • Sending events to Datadog for each site with an embedded snippet that WalkMe should load on
      • Changes do not affect user experience

    October 25 User extensionNew releaseOctoberGA (general availability)US 3.3.141
  • WalkMe Chrome Master Extension v3.3.137

    • This version contains a development that is related to the Process Discovery (Backend development - does not affect end-user experience)

    October 25 User extensionNew releaseOctoberGA (general availability)US 3.3.137
  • WalkMe Edge Chromium Master Extension v3.3.137

    • This version contains a development that is related to the Process Discovery (Backend development - does not affect end-user experience)

    October 25 User extensionNew releaseOctoberGA (general availability)US 3.3.137
  • Display during automation

    • New option available that lets popups remain on screen and notifies users that an automation is in process

    October 17 WalkMe Content / GuidanceNew releaseOctoberGA (general availability)US
  • WalkMe Share system dropdown

    • WalkMe Share's Editor Items table now includes the System Switcher dropdown to ensure Editor users are working with the correct System

    October 17 WalkMe Content / GuidanceFeature upgradeOctoberGA (general availability)US
  • Communication Center update

    • All Notifications that have been played will be displayed in the end user list for 90 days after the notification was viewed

    October 14 WorkstationFeature upgradeOctoberGA (general availability)US
  • Communication Center editor shortcut

    • Quick access to the Communication Center was added to the Editor Menu for Workstation Systems

    October 11 EditorFeature upgradeOctoberGA (general availability)US
  • Communication Center requirements

    • Users must have Workstation versions 6.5.0 or above for Windows and 1.9.2 or above for Mac and IDP Integration in order to use the Communication Center

    October 11 WorkstationFeature upgradeOctoberGA (general availability)US
  • ShoutOut Survey action

    • You can now set Surveys to play from a ShoutOut

    October 11 WalkMe Content / GuidanceFeature upgradeOctoberGA (general availability)US
  • Clone ActionBot conversations

    • You can now clone a conversation message, question, condition, or action and assign the clone to a different conversation

    October 11 ActionBotFeature upgradeOctoberGA (general availability)US
  • ActionBot dynamic URL query parameters

    • Users can now set dynamic query parameters within a destination URL when creating a new API Connection
    • When using Call Connections with dynamic query parameters, users can map end-user responses to the destination URL's as dynamic query parameters

    October 11 ActionBotFeature upgradeOctoberGA (general availability)US
  • Insights End User Actions report update

    • The "End User Actions" report now includes an "Item ID" column

    October 07 InsightsFeature upgradeOctoberGA (general availability)US
  • Users & Accounts page update

    • The users list export now includes "Account" and "Platform" columns, and the accounts list export now includes a "Platform" column

    October 07 InsightsFeature upgradeOctoberGA (general availability)US
  • Create an attribute from the Rule Engine

    • When using the Logic Rule rule type, builders can now create new and manage existing attributes directly from the Rule Engine

    October 05 EditorNew releaseOctoberGA (general availability)US
  • Password character requirement

    • Passwords now require a minimum of 10 characters instead of 8
    • The new requirement will take effect the next time the password is changed

    October 04 Admin CenterAnnouncementOctoberGA (general availability)US
  • Reset user password

    • It is now possible for admins to reset a user password directly from the Admin Center

    October 03 Admin CenterFeature upgradeOctoberGA (general availability)US
  • Menu Organizer updates

    • Design improvements have been made including a new Onboarding Task icon and changes to the Publish Menu

    October 03 WalkMe Content / GuidanceFeature upgradeOctoberGA (general availability)US
  • Desktop V7.0

    WalkMe for SAP now supports DPI changes and the widget can be customized directly from the Editor.

    September 30 WorkstationNew releaseOctoberGA (general availability) 7.0
  • UI Intelligence for Microsoft Dynamics 365

    UI Intelligence is now available for Microsoft Dynamics 365 and will be enabled for eligible accounts during Q4 ’21.

    September 30 WalkMe Content / GuidanceNew releaseSeptemberGA (general availability)
  • Multi-Language Updates

    Multi-Language in Analytics is now deprecated and all users have access to Multi-Language in the Admin Center, & new API is available to support Multi-Language that provides detailed information on the import & export process, including import/export status per item.

    September 29 WalkMe Content / GuidanceNew releaseSeptemberGA (general availability)
  • Communication Center Custom Templates

    Custom Templates by request allows you to customize a notifications look and feel by using existing Editor designs as Communication Center templates.

    September 29 WalkMe Content / GuidanceNew releaseSeptemberGA (general availability)
  • Insights Users Page Platform Icon

    A new icon was added on the Users Page to indicate which platform end users were identified on, Desktop Web or Mobile Web.

    September 19 InsightsFeature upgradeSeptemberGA (general availability)
  • Export ActionBot Conversation

    Users can now export ActionBot Conversations and Conversation Keywords as a .CSV file from the ActionBot Conversation list within a specific Editor System.

    September 19 WalkMe Content / GuidanceFeature upgradeSeptemberGA (general availability)
  • WalkMe Chrome Master Extension v3.3.126

    This version contains a development that is related to the Process Discovery. (Backend development - does not affect end-user experience).

    September 19 ExtensionsUser extensionNew releaseSeptemberGA (general availability) 3.3.126
  • Insights Filters Bugfix

    An issue with the Insights "Goal Reached" filter not returning data and Shuttle Autocomplete have been fixed. The filter now works properly with WM Item IDs and WM Item Names.

    September 19 InsightsPerformanceSeptemberGA (general availability)
  • Admin Center API Keys

    You can now create and manage API keys for the WalkMe platform directly in the Admin Center.

    September 13 WalkMe Content / GuidanceNew releaseSeptemberGA (general availability)
  • New User Verification Email

    Newly created users will now get an automatic email to verify their address and enable them with access to the WalkMe platform.

    September 12 WalkMe Content / GuidanceFeature upgradeSeptemberGA (general availability)
  • WalkMe Chrome Master Extension v3.3.123

    This version contains a development that is related to the Process Discovery. (Backend development - does not affect end-user experience).

    September 06 ExtensionsUser extensionNew releaseSeptemberGA (general availability) 3.3.123
  • WalkMe Edge Chromium Master Extension v3.3.120

    This version contains two fixes: 1, regarding IDP SAML. 2, related to the Process Discovery. (Backend development - does not affect end-user experience).

    September 06 ExtensionsUser extensionNew releaseSeptemberGA (general availability) 3.3.120
  • Automatically Create Onboarding Tasks

    You can now quickly create Onboarding Tasks in the Console Menu Organizer by simply dragging a WalkMe item (SWT, WT, Shuttle or Resource) to the ‘Tasks’ tab + improvements have been made making the Console 10x faster than before!

    September 02 WalkMe Content / GuidanceFeature upgradeSeptemberGA (general availability)
  • WalkMe Chrome Master Extension v3.3.119

    This version contains two fixes: First, removes the extraHeaders from the IDP SAML. Second, related to the Process Discovery.

    September 02 ExtensionsUser extensionFeature upgradeAugustGA (general availability) 3.3.119
  • Salesforce Lightning Solution Accelerators

    WalkMe's Element Library is now up to date with Lightning's Winter 2022 release.

    September 01 WalkMe Content / GuidanceFeature upgradeSeptemberGA (general availability)
  • WalkMe Chrome Master Extension v3.3.120

    This version contains two fixes: First, regarding the IDP SAML. Second, related to the Process Discovery. (This does not affect end-user experience).

    August 31 ExtensionsUser extensionFeature upgradeAugustGA (general availability) 3.3.120
  • ActionBot: Store Data Action Type

    Do you need to use ActionBot Conversation data within a Smart Walk-Thru located in another Editor System? Now you can! You can use the 'Store Data' Action Type to transfer and use Conversation data with another selected Editor System.

    August 29 WalkMe Content / GuidanceNew releaseAugustGA (general availability)
  • ActionBot: Split Conversation Question Toggle

    Do you have Choice-only-type questions in your ActionBot Conversation and need each choice answer to branch to a new message, Conversation, or end a Conversation? Are you struggling to implement this logic using the Conversation Split Conditions? You can now toggle an ActionBot question to Accept Suggestions Only plus Split Conversation to assign each Choice suggestion answer to a new dialog branch/action within the Conversation.

    August 29 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • Multi-Language Solution Templates

    You can now create Solutions Templates which include Text and Language Translation settings defined within the Admin Center, select the desired Language upon downloading a Multi-Language Solution Template, and automatically configure the Language Lists and Translations from within the Admin Center.

    August 29 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • ActionBot Solution Templates

    You can now create Solutions Templates which include pre-built ActionBot and Bot Conversations.

    August 29 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • My Solutions Catalog Improvements

    Now you can customize the order of your Solution Templates by dragging and dropping your Templates into your preferred display order. 

      • Feature and move newly created Solutions to the top of your My Solutions catalog.
      • The Shared Solutions catalog reflects the customized display order of your My Solutions catalog.

    August 29 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • Amazon S3 Destination Creation

    Amazon S3 Bucket destinations can now be created using a new IAM Role authentication method.

    August 29 InsightsFeature upgradeAugustGA (general availability)
  • Assets Library Sorting

    Sorting files in the Assets Library is now available. The sorting will be based on the following: Recently Uploaded, A to Z, Z to A, Type.

    August 29 EditorFeature upgradeAugustGA (general availability)
  • Insights Login Review Common Report Update

    The Login Review report now shows data according to the chosen date range instead of the last 30 days.

    August 29 InsightsFeature upgradeAugustGA (general availability)
  • Duplicate Behavior Based Segments

    You can now duplicate a Behavior Based Segment in Insights.

    August 25 InsightsFeature upgradeAugustGA (general availability)
  • Editor System Selection

    Huge improvements have been made to the System Selection inside the Editor, including:

      • New, slick design, featuring the Systems page inside the Editor
      • Ability to switch platforms (Desktop Web/Mobile Web) from the main Editor screen
      • Ability to search Systems and Users
      • Direct access to Systems and Users Management in Admin Center 

    August 25 EditorNew releaseAugustGA (general availability)
  • WalkMe Edge Chromium Master Extension v3.3.119

    This version contains two fixes: First, removes the extraHeaders from the IDP SAML. Second, related to the Process Discovery.

    August 24 ExtensionsUser extensionFeature upgradeAugustGA (general availability) 3.3.119
  • Solution Accelerators Update

    WalkMe's downloadable Solution Accelerators are now up to date with WD2021R2.

    August 22 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • WalkMe Editor App Windows v4.15.3

    Adding support when launching WalkMe Editor Connector by reading from HKCU in registry.

    August 22 Editor versionsNew releaseAugustGA (general availability) 4.15.3
  • WalkMe Editor App MacOS v4.15.3

    Adding support when launching WalkMe Editor Connector by reading from HKCU in registry.

    August 22 Editor versionsNew releaseAugustGA (general availability) 4.15.3
  • WalkMe Firefox Master Extension v3.3.119

    This version contains two fixes: First, removes the extraHeaders from the IDP SAML. Second, related to the Process Discovery.

    August 22 ExtensionsUser extensionNew releaseAugustGA (general availability) 3.3.119
  • Solution Accelerators Update

    WalkMe's Element Library is now up to date with Workday 2021 R2 and 2 new solutions related to WD2021R2 were released:

    • "What's New in 2021 Release 2?" - Aimed at helping users learn of new features included in the release
    • "Home Page Update - PEX (People Experience)" - Helping users adjust to the new home page layout

    August 18 WalkMe Content / GuidanceNew releaseAugustGA (general availability)
  • Insights Common Report Update

    A new field was added to the SmartTip Interactions by User Insights Common Report showing the number of validation prompts.

    August 18 InsightsFeature upgradeAugustGA (general availability)
  • WalkMe Chrome Editor Extension v3.1.157

    Adding relevant URLs for the hostValidation on the extension side (Does not affect end-user experience).

    August 18 ExtensionsEditor extensionNew releaseAugustGA (general availability) 3.1.157
  • WalkMe Edge Chromium Editor Extension v3.1.157

    Adding relevant URLs for the hostValidation on the extension side (Does not affect end-user experience).

    August 18 ExtensionsEditor extensionNew releaseAugustGA (general availability) 3.1.157
  • WalkMe Firefox Editor Extension v3.1.63

    Adding relevant URLs for the hostValidation on the extension side (Does not affect end-user experience).

    August 18 ExtensionsEditor extensionNew releaseAugustGA (general availability) 3.1.63
  • WalkMe Chrome Master Extension v3.3.110

    Updated to finish copy/past lifecycle which relates to DeepUI (Does not affect end-user experience).

    August 18 ExtensionsUser extensionNew releaseAugustGA (general availability) 3.3.110
  • WalkMe Edge Chromium Master Extension v3.3.116

    Updated to send an event to Datadog for each site that WalkMe should load to check if a snippet exists on site (Does not affect end-user experience).

    August 18 ExtensionsUser extensionNew releaseAugustGA (general availability) 3.3.116
  • WalkMe Firefox Master Extension v3.3.116

    Updated to send an event to Datadog for each site that WalkMe should load to check if a snippet exists on site (Does not affect end-user experience).

    August 18 ExtensionsUser extensionNew releaseAugustGA (general availability) 3.3.116
  • Solution Accelerators Update

    WalkMe's Element Library is now up to date with Microsoft Dynamics' Release Wave 2 and we have released a new 'DEI Workforce Data Collection' solution designed to help DEI and HR teams collect accurate employee demographic data for Diversity, Equity, and Inclusion initiatives.

    August 10 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • Menu Organizer Collapse and Expand

    You can now expand and collapse all Menu categories in one click in the Menu Organizer.

    August 10 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • Menu Organizer Undo and Redo

    You can now Undo and Redo actions when building in the Menu Organizer.

    August 10 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • Custom Recurring Notifications

    You can now customize the recurrence of Notifications in the Communication Center.

    August 10 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • jQuery Advanced Search

    You can now find and replace part of a jQuery string when searching for an Element jQuery Selector in the Advanced Search.

    August 09 EditorFeature upgradeAugustGA (general availability)
  • On Screen Element Attributes

    You can now create Attributes using On Screen Elements.

    August 09 EditorFeature upgradeAugustGA (general availability)
  • Communication Center Notification Templates

    A new layout and Notification templates have been added to the Communication Center.

    August 08 WalkMe Content / GuidanceNew releaseAugustGA (general availability)
  • Communication Center Updates

    Improvements have been made to the Communication Center including the ability to send Notifications according to an audience's local time zone, set a title to display in the Notification list, and additional UI changes.

    August 04 WalkMe Content / GuidanceFeature upgradeAugustGA (general availability)
  • Communication Center Notifications

    You can now set a notification to reoccur daily, weekly, monthly, annually or "Does not repeat" during scheduling.

    August 03 WalkMe Content / GuidanceNew releaseAugustGA (general availability)
  • July 2021 Product Release!

    New updates to the WalkMe Editor and WalkMe Extension became available on July 26, 2021.

    July 26 InsightsWalkMe Content / GuidanceEditorWorkstationNew releaseJulyGA (general availability)
  • Community Solutions Templates

    A new gallery of pre-built WalkMe content by WalkMe Community members, certified Partners, and certified Solution Engineers, is bringing the WalkMe Community of DAP Professionals together to share & re-use WalkMe content.

    July 26 WalkMe Content / GuidanceNew releaseJulyGA (general availability)
  • Behavior Based Segmentation

    Segment WalkMe content based on user engagement with another WalkMe deployable or specific interaction with the underlying application.

    July 26 InsightsNew releaseJulyGA (general availability)
  • Text & Multi-Language Enhancements

    A new and improved version of the Text & Multi-Language center is here.

    July 26 WalkMe Content / GuidanceNew releaseJulyGA (general availability)
  • Activity Log Enhancements

    The Activity Log has been updated to provide WalkMe Admins with a single point of truth and enhanced visibility into WalkMe activities.

    July 26 WalkMe Content / GuidanceNew releaseJulyGA (general availability)
  • Microsoft Teams for Desktop

    WalkMe on Microsoft Teams Desktop application brings all of WalkMe’s capabilities, directly on Microsoft Teams Desktop application.

    July 26
  • Custom Environments

    Admins can now create custom environments directly from the WalkMe Admin Web Systems page.

    July 22 WalkMe Content / GuidanceNew releaseJulyGA (general availability)
  • Assets Library Update

    You can now upload large files, up to 100mb, to the Assets Library.

    July 22 EditorFeature upgradeJulyGA (general availability)
  • Solutions Gallery Update

    The Solutions Gallery now supports WalkMe-generated ActionBot Solution Templates and ActionBot Solution Accelerator content.

    • ActionBot Solutions contain a pre-build:
      • ActionBot
      • Bot Conversation(s)
      • ActionBot Launcher
      • Smart Walk-Thru

    July 22 WalkMe Content / GuidanceNew releaseJulyGA (general availability)
  • Engaged Elements Update

    Engaged Elements was rolled out to all the Accounts that are running with DeepUI.

    July 14 InsightsFeature upgradeJulyGA (general availability)
  • Chrome Master Extension v3.3.108

    Several updates were made, including: 

    • Support on sites that require trusted script URLs
    • Whitelist validation in alterCsp was added
    • The option "Snippet In Site Timeout" was added to the "Snippet Detect" options of the package in the Analytics Master Extension tab

    July 13 ExtensionsUser extensionNew releaseJulyGA (general availability) 3.3.108
  • Firefox Master Extension v3.3.108

    Several updates were made, including: 

    • Support on sites that require trusted script URLs
    • Whitelist validation in alterCsp was added
    • The option "Snippet In Site Timeout" was added to the "Snippet Detect" options of the package in Analytics Master Extension tab
    • Support for Azure as a CDN in addition to AWS

    July 13 ExtensionsUser extensionNew releaseJulyGA (general availability) 3.3.108
  • Launchers Update

    You can now easily add files from the Assets Library to your Launchers.

    July 11 EditorFeature upgradeJulyGA (general availability)
  • WalkMe Admin Center UI

    Design changes have been made to improve the WalkMe Admin Center.

    July 11 WalkMe Content / GuidanceFeature upgradeJulyGA (general availability)
  • Logic Rules

    You can now create Logic Rules in the Rule Engine, allowing you to compare fields including: dates, numbers, and monetary values by using arithmetic expressions.

    July 08 EditorFeature upgradeJuly
  • Menu Organizer Updates

    Infrastructure & performance improvements were made, including the ability to create and edit Shuttles inside the Menu Organizer.

    July 08 WalkMe Content / GuidanceFeature upgradeJulyGA (general availability)
  • Customize on Screen Update

    New check box to customize hover and click states, as well as border and padding parameters.

    July 04 EditorFeature upgradeJulyGA (general availability)
  • Users & Accounts Page Update

    The users page is now limited to showing up to 5,000 results.

    July 04 InsightsFeature upgradeJulyGA (general availability)
  • Tracked Events Update

    A new column has been added to the Tracked Events Summary table showing when a Tracked Event was last modified.

    July 04 InsightsFeature upgradeJulyGA (general availability)
  • ActionBot - Scheduled Maintenance

    On Sunday, July 18th, between 9 am - 12 pm Israel standard time, WalkMe will be performing a migration of the ActionBot infrastructure within both the EU Data Center and the US Data Center's production environments. 

    • The scheduled maintenance includes the migration, between AWS accounts, of the ActionBot core infrastructure, database, dialog-manager, dialog-processor, and dialog-UI within the ActionBot application.
    • The ActionBot infrastructure migration will result in the ActionBot application's downtime only during this estimated 3 hours of maintenance.
    • The Editor and Player will not experience downtime during this scheduled maintenance.

    July 04 WalkMe Content / GuidanceFeature upgradeJulyGA (general availability)
  • WalkMe Mobile AndroidX Migration Notice

    WalkMe Mobile for Android will be migrating to AndroidX beginning in the next version upgrade, Android SDK v2.12.0. Applications that did not migrate to AndroidX and applications built with Cordova framework less than v9.0 will not be able to upgrade to that version.

    July 01 MobileNew releaseJulyGA (general availability)
  • WalkMe Mobile Xcode12 Upgrade

    WalkMe Mobile for iOS will start building the SDK with Xcode12 in the next version upgrade, iOS SDK v2.12.0. Applications that are built with an older Xcode version will not be able to upgrade to that version.

    July 01 MobileNew releaseJulyGA (general availability)
  • Systems Overview Update

    The Systems Overview dashboard now displays data from the production environment only.

    June 30 InsightsFeature upgradeJuneGA (general availability)
  • Communication Center Update

    A "Delete" and "Delete Forever" option has been added: Deleting active and scheduled notifications will move them to the Trash tab (where they can be restored from), and deleting a notification from the Trash tab will delete it permanently.

    June 30 WalkMe Content / GuidanceFeature upgradeJuneGA (general availability)
  • Assets Library for Resources

    A new upload button has made adding a file from the Assets Library to a Resource easier.

    June 28 EditorFeature upgradeJuneGA (general availability)
  • Context Menu Auto-Step Support

    Builders can now create Auto-Steps for custom Context Menus (aka “Right-Click” Menus). Default web menus are not supported.

    June 28 EditorFeature upgradeJuneGA (general availability)
  • SmartTip Search Update

    When searching for a specific SmartTip, the SmartTip Set will be shown as well to enable quicker publishing.

    June 28 EditorFeature upgradeJuneGA (general availability)
  • Assets Library File Support

    Resources and Shuttles now support and can display the following file types from the Assets Library:

    • .docx
    • .pptx

    June 28 EditorFeature upgradeJuneGA (general availability)
  • Editor v 4.14.0

    New process update introduced - support of mandatory version, that means that WalkMe will be able to upgrade all Editors to the latest mandatory version, and the ability to enable/disable logs in Debug Mode over Socket.IO. The current mandatory versions are:

      • MAC: 4.2.0
      • WIN_X64_AUTO: 4.2.0
      • WIN_X64_LOCAL: 3.1.2
      • WIN_X64_MANUAL: 4.7.0
      • WIN_X86_AUTO: 4.2.0
      • WIN_X86_LOCAL: 3.1.2
      • WIN_X86_MANUAL: 4.7.0

    June 24 Editor versionsEditorNew releaseJuneGA (general availability) 4.14.0
  • Communication Center Update

    Only one notification will now appear when a user opens Workstation (unless some notifications were sent from the Editor and some from the Communication Center).

    June 22 WalkMe Content / GuidanceFeature upgradeJuneGA (general availability)
  • Inactivity Timeout Update

    Admins can now configure the Inactivity Timeout period, after which sub-users will be automatically logged out from WalkMe applications.

    June 22 WalkMe Content / GuidanceFeature upgradeJuneGA (general availability)
  • Editor Prebuilt Solutions

    You can now access the Solutions Gallery using the “Prebuilt Solution” option when adding a new item from the Editor with the “+” button.

    June 16 WalkMe Content / GuidanceFeature upgradeJuneGA (general availability)
  • Publish Global Settings Notification

    Once you assign or remove a segment from a deployable you will now see a notification that says you must publish global settings for the changes to take effect.

    June 16 EditorFeature upgradeJuneGA (general availability)
  • Insights Common Report Added

    New common report "Last Smart Walk-Thru Step Reached Overall" giving the count of how many users dropped off in a Smart Walk-Thru has been added to Insights Common Reports.

    June 09 InsightsNew releaseJuneGA (general availability)
  • WalkMe Extension Update

    • Chrome - v3.3.99 - The directive 'extraHeaders' that was added to fix chromium v91 issue with sites with CSP headers was removed. This version also includes IDP SAML.
    • Edge Chromium - v3.3.98 - The directive 'extraHeaders' that was added to fix chromium v91 issue with sites with CSP headers was removed.
    • Firefox - v3.3.98 - The directive 'extraHeaders' that was added to fix chromium v91 issue with sites with CSP headers was removed.

    June 09 ExtensionsUser extensionFeature upgradeJuneGA (general availability)
  • ActionBot Form Mode Updates

    Salesforce choice questions and splits are now supported.

    June 06 WalkMe Content / GuidanceFeature upgradeJuneGA (general availability)
  • Customize on Screen “Actions”

    An "Actions" section was added to the Customize on Screen tool. Builders can now link a Launcher to another deployable while creating it, instead of through the settings.

    June 06 EditorFeature upgradeJuneGA (general availability)
  • Solutions Template Permissions Update

    Some changes have been to Solution Distribution Settings:

    1. Standard Distribution Settings: User roles equal to "Insights Access," "Content Moderator," "Publisher," and "Translator" have permission to copy and distribute Solution Distribution Keys only.
    2. Admin Distribution Settings: User roles equal to "Workspace Owner," "Admin," and "Content Curator" have permission to access: 
      • Enterprise Account Connection dropdown: Users can select similar Editor Systems from the dropdown to enable the Distribution Key within Editor Systems, no longer needing to manually copy and paste the Distribution Key into other Editor Systems one-by-one.
    3. Regenerate Solution Distribution Key: Now only Editor Admins, Workspace Owners, and Content Curators have permission to regenerate a Distribution Key.

    June 06 WalkMe Content / GuidanceFeature upgradeJuneGA (general availability)
  • Grid View Update

    A Shuttle's URL is now displayed in the Grid View URL column.

    June 06 EditorFeature upgradeJuneGA (general availability)
  • Menu Organizer “View As” Dropdown

    It is now possible to filter and see how a specific segment or a number of segments will view the Menu using the “View as” dropdown.

    June 01 WalkMe Content / GuidanceNew releaseJuneGA (general availability)
  • Insights Funnels Update

    It is now possible to measure process completion per user with Insights Funnels “Entire Date Range” mode.

    May 25 InsightsNew releaseMayGA (general availability)
  • Invisible Launcher Button

    A button to quickly make Invisible Launchers has been added.

    May 25 EditorNew releaseMayGA (general availability)
  • Insights Users List Update

    Analytics Properties are now included in the Users List export.

    May 25 InsightsFeature upgradeMayGA (general availability)
  • Menu Organizer Update

    Changed Resources (Article and Video) URL limitation from 80 to 400 characters and Walk-Thrus are now displayed in the Items List and Menu.

    May 25 WalkMe Content / GuidanceFeature upgradeMayGA (general availability)
  • WalkMe Editor Extension

    Chrome Editor Extension has been updated: 

    • - v3.1.152 - added extraHeaders to all users
    • - v3.1.153 - rolled back the functionality of v3.1.152
    • - v3.1.154 - added extraHeaders to all users

    May 25 ExtensionsEditor extensionFeature upgradeMayGA (general availability)
  • Solutions Gallery Download Confirmation

    A download confirmation modal now appears when you click the 'Use Solution' call-to-action which allows you to deselect entire folders, sub-folders, or individual deployables to exclude from the final download.

    May 23 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • Solution Accelerators Update

    New Workday solutions for 'Mid-Year Manager Evaluation', 'Mid-Year Self Evaluation', and 'Change Benefits' have been added, as well as a new Lightning solution named 'Update My Profile & Notifications'.

    May 23 WalkMe Content / GuidanceFeature upgradeMayGA (general availability)
  • ActionBot Customize Suggestions Layout

    ActionBot builders can now adjust and customize how each list of suggested answers appears to end-users.

    May 23 WalkMe Content / GuidanceFeature upgradeMayGA (general availability)
  • Insights Overview Active Users

    "Unique Users" have been renamed as "All Active Users".

    May 23 InsightsFeature upgradeMayGA (general availability)
  • Shuttle Email Support

    You can now direct a Shuttle to open an email using the mailto: format.

    May 19 EditorNew releaseMayGA (general availability)
  • Desktop & Workstation Version 6.5

    Some improvements have been made to Desktop, including support for Systems Overview, WalkMe Communication Center, and more. 

    May 18 WorkstationNew releaseMayGA (general availability) 6.5
  • Folder Search

    When moving an item to a folder, you can now search for a specific folder instead of scrolling through all folders. 

    May 18 EditorNew releaseMayGA (general availability)
  • Chrome WalkMe Extension v3.3.95

    Chrome Master Extension has been updated to add extraHeader to extensions that start with 0 to 8 as the first character.

    May 18 ExtensionsUser extensionFeature upgradeMayGA (general availability) 3.3.95
  • Mobile Web Integration Support

    CSV, Amazon S3, and Salesforce Incoming Integrations are now supported for Mobile Web.

    May 16 InsightsNew releaseMayGA (general availability)
  • Chrome WalkMe Extension v3.3.94

    Chrome Master Extension has been updated to add extraHeader to extensions that start with 0 to 5 as the first character.

    May 14 ExtensionsUser extensionNew releaseMayGA (general availability) 3.3.94
  • Customize on Screen

    Customize on Screen is now GA, simplifying the content creation experience by allowing users to build and customize Launchers directly on the Application screen.

    May 13 WalkMe Content / GuidanceFeature upgradeMayGA (general availability)
  • Chrome WalkMe Extension v3.3.93

    Chrome Master Extension has been updated to add extraHeader to extensions that start with 0 to 2 as the first character. 

    May 13 ExtensionsUser extensionFeature upgradeMayGA (general availability) 3.3.93
  • Chrome WalkMe Extension v3.3.90

    Chrome Master Extension has been updated to add extraHeader to hard coded list of extensions id including wm4wm extension.

    May 12 ExtensionsUser extensionNew releaseMayGA (general availability) 3.3.90
  • IDP Integration Update

    IDP integration now supports multiple IDP vendors per account, meaning that each system in the account can work with a different provider.

    May 11 InsightsNew releaseMayGA (general availability)
  • Lock Aspect Ratio

    Users can now use "Lock aspect Ratio" when uploading an image to a Smart Walk-Thru or ShoutOut. When users make a change in the image dimensions, the ratio will remain the same and the size will change automatically.

    May 11 EditorNew releaseMayGA (general availability)
  • Start Point UI Update

    The side menu of each Smart Walk-Thru step was expanded to 5 icons and now includes "Add Start Point" with no need to expand the menu.

    May 11 EditorFeature upgradeMayGA (general availability)
  • Chrome WalkMe Extension v3.3.87

    Chrome Master Extension has been updated to roll back the functionality of v3.3.86.

    May 05 ExtensionsUser extensionNew releaseMayGA (general availability) 3.3.87
  • Editor App v 4.15.1

    New updates to upgrade the app to use Electron version 11.4.2 and sign all files that come with the installation.

    May 04 Editor versionsFeature upgradeMayGA (general availability) 4.15.1
  • Internet Explorer Editor Extension v 2.1.285.0

    The following updates were made to Editor Extension for Internet Explorer v 2.1.285.0:

      • Fix init_framescript is not always injected in some scenarios 
      • Fix crash of browser on fast navigations causing frame disposals
      • Fixing memory leaks caused by unhandled errors
      • Fix BI reporting - on an active account
      • Fix issue when 2 indicators are appearing on the Editor - only when IE is connected

    May 04 Editor extensionFeature upgradeMayGA (general availability) 2.1.285.0
  • Chrome WalkMe Extension v3.3.86

    Chrome Master Extension has been updated to add directive 'extraHeaders' to fix chromium v91 issue with sites with CSP header.

    May 04 ExtensionsUser extensionFeature upgradeMayGA (general availability) 3.3.86
  • May 2021 Product Release!

    New updates to WalkMe became available on May 3, 2021.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • Digital Adoption Projects Dashboard

    The Digital Adoption Project Dashboard allows you to define, track, and measure KPIs as they relate to your digital transformation goals – from software usage through feature adoption

    May 03 InsightsNew releaseMayGA (general availability)
  • Systems Overview for Desktop Applications

    You can now gain visibility into software adoption and utilization across web and Desktop based applications.

    May 03 InsightsNew releaseMayGA (general availability)
  • WalkMe Shield

    An automated testing solution that ensures your end-users WalkMe experience is always up to date.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • UI Intelligence

    Machine learning algorithm which understands forms in the underlying application and provides actionable insights to be addressed with WalkMe content.

    May 03 InsightsNew releaseMayGA (general availability)
  • Communication Center

    Simplify the Workstation builder experience with a new and improved version of the ShoutOut/Notification creation and monitoring experience.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • Menu Organizer Revamp

    A new and improved version of the existing menu organizer.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • Customize on Screen

    Simplify the content creation experience by allowing users to build and customize Launchers directly on the Application screen.

    May 03 EditorNew releaseMayBeta
  • ActionBot Forms

    Reduce form fatigue and improve conversation completion rates by re-creating forms with only required fields.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • ActionBot Segmented Conversations

    Create a more personalized experience with segment-based conversations.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • ActionBot Diagram View

    Easily visualize conversations in a diagram view & export it to PDF to share with your team for feedback.

    May 03 WalkMe Content / GuidanceNew releaseMayGA (general availability)
  • Editor Recent Items

    Easily view the WalkMe Items that you’ve most recently worked on in the Editor.

    May 03 EditorNew releaseMayGA (general availability)
  • DP Integration Data Type Configuration

    Users can now configure the data types of their IDP Integration properties.

    April 28 InsightsNew releaseAprilGA (general availability)
  • Insights Common Report Added

    New "Deployable Report" showing the publish status, creation date, and last publish change date of every WalkMe item in the selected account has been added to Insights Common Reports.

    April 28 InsightsNew releaseAprilGA (general availability)
  • WalkMe Login Page URL

    The WalkMe login page URL is now: auth.walkme.com.

    April 28 WalkMe Content / GuidanceFeature upgradeApril
  • ActionBot for Workstation and Desktop

    ActionBot is now GA for Workstation and Desktop.

    April 28 WalkMe Content / GuidanceFeature upgradeAprilGA (general availability)
  • ActionBot Bug Fixes

    • Several fixes have been made to ActionBot:
      • ActionBot end-users completing a Smart Walk-Thru's 'Wait for Action' on-screen now minimizes the ActionBot interface, stores the conversation status, and automatically reopens upon completing the Smart Walk-Thru's "Wait for Action '' Condition.
      • ActionBot end-users can click the Bot's user interfaces 'X' button to clear and close the Conversation.
      • ActionBot end-users can click the Bot's user interfaces 'Start Over' button to clear and restart the Conversation without closing the Bot's interface.

    April 28 WalkMe Content / GuidancePerformanceApril
  • DXA Data Collection Improvements

    An issue was fixed to stop the colleciton of classes and attributes on HTML & body tags on Edge browser. There was no impact on Insights functionality.

    April 28 InsightsPerformanceAprilGA (general availability)
  • WalkMe Status Page RSS Feed

    We have added a new RSS feed to the WalkMe Status page. Make sure to resubscribe to continue receiving updates.

    April 18 WalkMe Content / GuidanceNew releaseAprilGA (general availability)
  • Publish Without Global Settings

    Editor users now have the ability to publish deployables only, without the account's settings.

    April 18 EditorNew releaseAprilGA (general availability)
  • Screenshot Resolution Settings

     Editor users can now set the resolution that their screenshots will be saved at in the General Editor settings.

    April 18 EditorNew releaseAprilGA (general availability)
  • WalkMe Data Duration

    Editor users can now set WalkMe Data duration in seconds, hours, or days.

    April 18 EditorFeature upgradeAprilGA (general availability)
  • Session Playback New Domain

    An important change was made regarding the Session Recorder infrastructure (aka \init), once it is complete Session Playback will move to a new domain. If your IT is currently whitelisting rapi.walkme.com, they will need to add the following sub-domain: ec-playback.walkme.com.

    April 12 InsightsFeature upgradeAprilGA (general availability)
  • IDP Integration Support for Mobile Web

    IDP Integration is now supported for Mobile Web.

    April 12 InsightsFeature upgradeAprilGA (general availability)
  • Search Bar Filter

    When navigating to search results and then returning, the search results will now remain filtered.

    April 12 EditorPerformanceAprilGA (general availability)
  • Mobile Android JCenter Artifact Repository

    On May 1st the JCenter artifact repository maintained by JFrog will be deprecated and replaced with a new repository: jitpack New customers will use the new repository while existing customers will move to the new repository with their next version upgrade. There is no impact on Mobile runtime.

    April 05 MobileAnnouncementAprilGA (general availability)
  • Insights Apps Users List

    You can now open the list of users on the Insights App pages by clicking on the "Click here to view the users list" button next to the users metric.

    April 04 InsightsFeature upgradeAprilGA (general availability)
  • Solution Accelerators Update

    3 new SuccessFactors solutions have been added: Create a Job Requisition, Route Job Requisition for Approval, and Terminate an Employee.

    April 04 WalkMe Content / GuidanceNew releaseAprilGA (general availability)
  • Solution Accelerators Update

    Solution Accelerators for Dynamics CRM now support EU Data Center users.

    April 01 WalkMe Content / GuidanceFeature upgradeAprilGA (general availability)
  • Data Integration Center - Enforce SSO

    When “Enforce SSO” is enabled, if the IDP token is not recognized end-users will be redirected to the IDP login page. In case authorization fails for any reason, additional redirection will now not occur for 1 hour.

    March 30 InsightsPerformanceMarchGA (general availability)
  • WalkMe Master Extension Update

    • Chrome  3.3.80 - 
      • Bug fix - Extension configuration was not being read on the first try.
    • Chrome, Firefox, Edge 3.3.78 -
      • Support new workday domains in the extension manifest.
      • DD-related fix - on non-whitelisted sites Master Extension now displays a message that it's not running on the sites.

    March 28 ExtensionsUser extensionNew releaseMarchGA (general availability)
  • Grid View Filter Update

    Filters saved in Grid View will now be accessible from the Editor List View filter dropdown.

    March 25 EditorNew releaseMarchGA (general availability)
  • Firefox Editor Extension

    All WalkMe Editor users can now select Firefox for content creation and capture purposes.

    March 22 ExtensionsEditor extensionNew releaseMarchGA (general availability)
  • Account Management Improvement

    The Account Management technical infrastructure was upgraded and now allows all customers to enjoy improved product stability, while also being able to manage their account directly through admin.walkme.com.

    March 22 WalkMe Content / GuidanceFeature upgradeMarchGA (general availability)
  • Segment Character Limit

    When a user exceeds the number of characters for total Rules and Segments, the new condition will not be saved and a warning message will appear.

    March 22 EditorPerformanceMarchGA (general availability)
  • Insights Common Report Added

    New report for "Users Exposed to WalkMe and not Engaged" showing a list of end-users that were exposed to WalkMe but did not engage with WalkMe during the chosen date range has been added to Insights Common Reports.

    March 22 InsightsNew releaseMarchGA (general availability)
  • SAML IDP Integration

    IDP integration now supports using SAML authentication protocol.

    March 18 InsightsNew releaseMarchGA (general availability)
  • New Safari (App Extension) UI

    A settings icon was added for WalkMe support and the account and package info and extension version are now displayed.

    March 18 ExtensionsUser extensionFeature upgradeMarchGA (general availability) 3.2.45
  • Editor Extension - Chrome, Edge and Firefox

    Chrome, Edge Version 3.1.148 and Firefox Version 3.1.54

    • Upgrade the communication layer between the Editor to the Extension - to enable support for activate/deactivate logs in the Editor Extension.
    •  Bug fix: Connectivity icon spinning while possible to capture on page.
    • Identify when extension doesn't have "Site data" access - therefore the capture won't work and a warning popup will be shown in the editor on how to fix this issue.

    March 18 ExtensionsEditor extensionNew releaseMarchGA (general availability)
  • Notifications for Insights Reports

    Users can now get a push notification on their browser once a report has been generated.

    March 16 InsightsNew releaseMarchGA (general availability)
  • Editor List View Improvements

    The initial load of the item list has been improved, especially for accounts with many segments/tags, loading can be up to 70% faster.

    March 16 EditorPerformanceMarchGA (general availability)
  • Insights Chat Support

    Chat with Support is now available on Insights.

    March 16 InsightsNew releaseMarchGA (general availability)
  • Workday Solution Accelerators

    2 new solutions were added focusing on Workday's 2021 Release 1:

    1. What's New in 2021 Release 1? - Brief tour of some of the new features in the latest release.
    2. WD2021R1 Process Completion Adaptations - This solution allows you to convert your existing content to Workday's new end-of-process user experience.

    March 09 WalkMe Content / GuidanceNew releaseMarchGA (general availability)
  • Editor Data File Improvements

    Up to 30% improvement in the Web player load time due to separation of CSS from the data file into a second data file.

    March 09 EditorFeature upgradeMarch
  • Systems Overview Custom Columns

    It is now possible to add custom columns to the Monitored Systems table.

    March 03 InsightsNew releaseMarchGA (general availability)
  • Insights Filters Update

    Insights filter logic has been improved and is now filtered by the last value of the Account seen in the session, rather than all values in the session.

    March 03 InsightsFeature upgradeMarchGA (general availability)
  • AIO Installer Notarization

    Added notarization to AIO package for macOS.

    • Safari app extension version - 3.2.40
    • Firefox ME - 3.3.73

    March 02 ExtensionsUser extensionFeature upgradeMarchGA (general availability)
  • New WalkMe Extension Guide

    A new G-Suite guide was deployed for the WalkMe Extension.

    March 02 ExtensionsUser extensionFeature upgradeMarchGA (general availability)
  • Mobile Version 2.9.13

    Various enhancements and improvements made.

    March 01 MobileFeature upgradeMarchGA (general availability) 2.9.13
  • ActionBot Workstation Data Collection

    An issue was fixed regarding data collection for ActionBot on Workstation. Tracking ActionBot events on Workstation is now supported.

    February 25 WorkstationPerformanceFebruaryGA (general availability)
  • Solutions Gallery - My Solutions

    2 new tabs have been added to the Solutions Gallery:

    1. “My Solutions”, where users can find the templates they have created.
    2. “Distributors”, where users can find any templates that have been shared with them.
    You can create and edit solutions from the 'My Solutions' tab.

    February 24 WalkMe Content / GuidanceFeature upgradeFebruaryGA (general availability)
  • Insights Enterprise Level Reports Update

    Insights Enterprise Level Reports are now GA.

    February 18 InsightsFeature upgradeFebruary
  • Element Library Update

    The WalkMe Element Libraries for Workday and Dynamics CRM are now up to date with Workday's 2021 R1 and Dynamic's 2021 Release Wave 1.

    February 18 WalkMe Content / GuidanceFeature upgradeFebruaryGA (general availability)
  • Sessions Duration Breakdown Report

    The Sessions Duration Breakdown report in the Insights Overview page is now available for all Tracking Levels.

    February 16 InsightsFeature upgradeFebruaryGA (general availability)
  • Menu & Search Dashboard

    The Menu & Search Dashboard no longer shows the Segmentation Tags filter.

    February 16 InsightsPerformanceFebruaryGA (general availability)
  • Editor Multi-Delete

    Deleting multiple WalkMe items at once is now supported in the Editor.

    February 14 EditorNew releaseFebruaryGA (general availability)
  • Auto-Step Ripple Effect

    A ripple effect will now show by default when an Auto-Step has been clicked.

    February 14 EditorFeature upgradeFebruaryGA (general availability)
  • Grid View Suggested Filter

    An “Auto Play + SWT” Suggested filter has been added to the Grid View filters. 

    February 14 EditorNew releaseFebruaryGA (general availability)
  • Insights Page View Collection

    Improvements have been made to make Insights Page View collection more accurate for Single Page Applications.

    February 14 InsightsFeature upgradeFebruaryGA (general availability)
  • Editor Filter Popup

    Clicking on the Filter icon in the Editor now opens a popup where you can filter by status and segment type, and search for specific segments.

    February 14 EditorFeature upgradeFebruaryGA (general availability)
  • Insights Apps Overview Users List

    A full list of users for "Users WalkMe was available to" or "Users who interacted with WalkMe” is now available on the Apps Overview dashboard.

    February 11 InsightsNew releaseFebruaryGA (general availability)
  • Assets Library Validation

    New validation implemented on the Editor Assets Library will now check if uploaded files already exist in the library. If the name exists, you will be prompted to keep both copies, cancel or replace.

    February 11 EditorFeature upgradeFebruaryGA (general availability)
  • Publish Updates

    Parallel-Publishing & asynchronous Publish process with 60% reduced Publish time, a progress bar showing the publish steps, and an error message if a step fails to aid support are now GA.

    February 11 EditorFeature upgradeFebruaryGA (general availability)
  • Insights Apps Overview ActionBot Update

    The Apps Overview dashboard now presents ActionBot interaction.

    February 09 InsightsFeature upgradeFebruaryGA (general availability)
  • Workstation Web Menu Update

    A link to "Open a ticket" was added to the Workstation Web Menu.

    February 09 WalkMe Content / GuidanceFeature upgradeFebruary
  • ActionBot Maintenance

    Please be aware that scheduled ActionBot maintenance will take place on February 19th, between 9 pm - 10 pm Pacific Standard Time.The maintenance includes a database version upgrade, which requires the ActionBot database to be restarted within the scheduled time. This maintenance will result in the ActionBot application to be down for 1 hour. The Editor and Player will not experience downtime during the scheduled maintenance.

    February 09 WalkMe Content / GuidancePerformanceFebruary
  • ActionBot Reorder Suggestions/Keywords

    ActionBot builders can now control the order in which Suggestions and Keywords appear in the Bot and specific Conversations with the 'Reorder Suggestions/Keywords' drag and drop modal.Reordering WalkMe Menu items at the Bots level is not yet supported.

    February 07 EditorFeature upgradeFebruaryGA (general availability)
  • Insights Enterprise Common Reports List Update

    The number of unique sessions per end-user was added to the All Systems - All Unique Users common report.

    February 04 InsightsFeature upgradeFebruaryGA (general availability)
  • Insights Common Reports List Update

    The number of unique sessions per end-user was added to the All Unique Users common report.

    February 04 InsightsFeature upgradeFebruaryGA (general availability)
  • Improved Segmentation Management

    Creating a new Segment will now open the Rule Engine page so you can easily insert rules, a search box has been added to manage Segments, and icons will remain the same across the Editor.

    January 31 EditorNew releaseJanuaryGA (general availability)
  • Solution Accelerators Update

    Solution Accelerators are now open to all users.

    January 31 WalkMe Content / GuidanceFeature upgradeJanuaryGA (general availability)
  • Element Library Update

     The Element Library is now open to all users.

    January 31 WalkMe Content / GuidanceFeature upgradeJanuaryGA (general availability)
  • Solution Distribution Template Update

    Solution Distribution Templates are now open to all users.

    January 31 WalkMe Content / GuidanceFeature upgradeJanuaryGA (general availability)
  • Solution Accelerators Update

    SAP SuccessFactors are now available on the EU Data Center.

    January 28 WalkMe Content / GuidanceFeature upgradeGA (general availability)
  • Element Library Update

    SAP SuccessFactors are now available on the EU Data Center.

    January 28 WalkMe Content / GuidanceFeature upgradeJanuaryGA (general availability)
  • Salesforce Package Permissions Sets

    Permission sets were added for enhanced security in the WalkMe for Salesforce package after install. This update gives you more control over which users can configure and have access to use the WalkMe segmentation feature and the WalkMe Call-To-Action banner. The following permission sets were added:

      • WalkMe End User Permissions -  This permission set should be granted to any user that needs to use WalkMe and users that are consuming WalkMe services within your organization. It will expose Salesforce data about the users, such as what the Salesforce Role and Profile of the users are, in order to use the WalkMe segmentation feature.
      • WalkMe Admin Package Permissions -  This permission should be granted to your Salesforce Admin or the person that configures and defines WalkMe for other users. It provides access to set the Call-To-Action banner definitions.

    January 28 WalkMe Content / GuidanceFeature upgradeJanuaryGA (general availability) 2.81
  • January Product Release

    Several new updates have been added this quarter, including Insights Multisystem Account (MSA) Reports, New Dynamic Templates for the Visual Editor, expanded EU Data Center Support, and more.

    January 25 InsightsWalkMe Content / GuidanceEditorWorkstationNew releaseJanuaryGA (general availability)
  • Insights Funnel Export

    Drill down into the numbers behind the funnels by clicking on the Funnel Export.

    January 25 InsightsFeature upgradeJanuaryGA (general availability)
  • TeachMe Quiz Updates

    You can now change the quiz settings to tell a user in real-time if a submitted answer was correct or not, show the correct answer, and even give an explanation on why it was correct.

    January 25 WalkMe Content / GuidanceNew releaseJanuaryGA (general availability)
  • Insights Common Report

    New common report: Engagement By Deployables and Language - to help explore WalkMe interaction in Multi-Language implementations.

    January 25 InsightsNew releaseJanuaryGA (general availability)
  • Digital Experience Analytics (DXA) Update

    Insights DXA manual mode now turns on Session Playback manual mode when enabled.

    January 21 InsightsFeature upgradeJanuaryGA (general availability)
  • Rule Engine Dynamic Conditions

    You can now create a rule with Dynamic Conditions that will compare elements on the screen.

    January 18 EditorNew releaseJanuaryGA (general availability)
  • WalkMe Extension Edge Chromium Support

    It is now possible to install the WalkMe Extension for Edge Chromium on Mac.

    January 17 ExtensionsUser extensionFeature upgradeJanuaryGA (general availability)
  • Session Playback Collection Setting Deprecation

    Support for controlling Session Playback collection by Device User Agent has been removed from the Environment Settings Session Playback Tab.

    January 17 InsightsAnnouncementJanuaryGA (general availability)
  • WalkMe Extension - Internet Explorer Version 2.2.5

    Improve work under a proxy

    January 17 ExtensionsUser extensionFeature upgradeJanuaryGA (general availability) 2.2.5
  • All-In-One Installer Update

    The following changes were made:

    • Uninstall shortcut on WinOS installation
    • Uninstall script for mass uninstall for WinOS x64 and x86 machines

    January 17 ExtensionsUser extensionFeature upgradeJanuaryGA (general availability)
  • WalkMe Extension Update

    The following changes were made to the WalkMe Extension Guide:

    • A new step was introduced in MacOS Jumf for Chrome
    • MacOS BigSure Installation Guide added

    January 17 ExtensionsUser extensionFeature upgradeJanuaryGA (general availability)
  • Desktop & Workstation V6.4

    Some improvements have been made to Desktop and Workstation, including App In-Focus