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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
Before deploying WalkMe Mobile in your organization, your IT team must add WalkMe domains to your network allowlist. Requirements differ by use case — Power Mode (content creation) and end-user content delivery — and by data center: US, EU, US-SAP (us01), and EU-SAP (eu01). All domains require HTTPS on port 443.
Developers using power mode to capture and edit content require the following domains.
API
| Data center | Domain |
| US |
api.walkme.com |
| EU |
eu-api.walkme.com |
| US-SAP |
api-us01.walkme.cloud.sap |
| EU-SAP |
api-eu01.walkme.cloud.sap |
| Data center | Domain |
| US |
auth.walkme.com |
| EU |
eu-auth.walkme.com |
| US-SAP |
auth-us01.walkme.cloud.sap |
| EU-SAP |
auth-eu01.walkme.cloud.sap |
| Data center | Domain |
| US, US-SAP, EU-SAP |
assets.abbi.io |
| EU |
prodeu-assets.abbi.io |
Users viewing and playing WalkMe content require the following CDN domains on port 443.
| Data center | Domain |
| US |
cdn.walkme.com |
| EU |
eu-cdn.walkme.com |
| US-SAP |
cdn-us01.walkme.cloud.sap |
| EU-SAP |
cdn-eu01.walkme.cloud.sap |